HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44282Opened910Not solved5546Solved12503Rejected25323
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for player to reply

1d 9h 30m 53s

Disputed amount: €115

Platincasino - Player’s winnings haven’t been received yet.

Platincasino
Safety Index:High Submitted: 09 Oct 2024
Case opened Current status

Waiting for casino to reply

4d 23h 41m 45s

Disputed amount: 1,300 zł

Legiano Casino - Player's withdrawal is delayed due to document verification issues.

Legiano Casino
Safety Index:Very high Submitted: 09 Oct 2024
Case opened Current status

Waiting for player to reply

6d 4h 53m 34s

Disputed amount: 70,000 ₮

Stake Casino - Player cannot withdraw funds due to account issue.

Stake Casino
Safety Index:Above average Submitted: 09 Oct 2024
Case opened Current status

Waiting for player to reply

6d 7h 59m 39s

Disputed amount: $992

BC.Game Casino - Player’s withdrawals are delayed at BC.Game.

BC.Game Casino
Safety Index:High Submitted: 09 Oct 2024
Case opened Current status

Waiting for player to reply

3d 6h 46m 20s

Disputed amount: 40,000 INR

Betstarexchange Casino - Player's deposit is reported as not received.

Betstarexchange Casino
Safety Index:Above average Submitted: 09 Oct 2024
Case opened Current status

Waiting for Casino Guru to reply

5d 7h 31m 8s

Disputed amount: €5,000

Fonbet Casino GR - Player reports loss limits were ignored.

Fonbet Casino GR
Safety Index:High Submitted: 09 Oct 2024
Case opened Current status

Waiting for casino to reply

5d 10h 29m 34s

Disputed amount: $48

Slots Garden Casino - Player's withdrawal request is denied.

Slots Garden Casino
Safety Index:Below average Submitted: 09 Oct 2024
Case opened Current status

Waiting for player to reply

1d 3h 9m 27s

Disputed amount: $500

Decode Casino - Player's account has been closed.

Decode Casino
Safety Index:Above average Submitted: 08 Oct 2024
Case opened Current status

Waiting for casino to reply

5d 10h 46m 54s

Disputed amount: €2,142

Bizzo Casino - Player faces withdrawal issues due to payment method restrictions.

Bizzo Casino
Safety Index:Above average Submitted: 08 Oct 2024
Case opened Current status

Waiting for casino to reply

0d 21h 46m 20s

Disputed amount: €875

Betrophy Casino - Player’s account should be closed but remains active.

Betrophy Casino
Safety Index:Very low Submitted: 08 Oct 2024
Show more complaints (+10)
Showing 741 - 750 of 910 complaints
1...74 75 76...91
Go to pageof 91 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news