HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,659Opened908Not solved4,830Solved11,507Rejected22,414
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for casino to reply

2d 17h 9m 7s

Disputed amount: €50

Frumzi Casino - Player's deposit has been delayed.

Frumzi Casino
Safety Index:High Submitted: 06 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

2d 9h 12m 29s

Disputed amount: 3,000 R$

Sol Casino - Player's deposit is not credited.

Sol Casino
Safety Index:High Submitted: 06 Dec 2024
Case opened Current status

Waiting for casino to reply

4d 6h 6m 33s

Disputed amount: €589

Instaspin Casino - Player’s winnings have been confiscated without reason.

Instaspin Casino
Safety Index:Low Submitted: 06 Dec 2024
Case opened Current status

Waiting for casino to reply

4d 23h 44m 59s

Disputed amount: €5,000

Gamblezen Casino - Player’s account has been closed without reason.

Gamblezen Casino
Safety Index:High Submitted: 05 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

4d 6h 18m 25s

Disputed amount: £2,000

Cosmobet Casino - Player’s account closure request is overlooked.

Cosmobet Casino
Safety Index:High Submitted: 05 Dec 2024
Case opened Current status

Waiting for casino to reply

0d 2h 27m 43s

Disputed amount: €5,000

Goldspin Casino - Player's winnings are delayed due to repeated document requests.

Goldspin Casino
Safety Index:High Submitted: 04 Dec 2024
Case opened Current status

Waiting for player to reply

6d 23h 27m 43s

Disputed amount: €1,500

ViperWin Casino - Player's withdrawal is delayed.

ViperWin Casino
Safety Index:Below average Submitted: 04 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

0d 17h 29m 33s

Disputed amount: 9,148 INR

Rajabets Casino - Player's withdrawal is delayed due to verification requests.

Rajabets Casino
Safety Index:Above average Submitted: 04 Dec 2024
Case opened Current status

Waiting for casino to reply

5d 19h 19m 46s

Disputed amount: 3,000 ₮

BitStarz Casino - Player’s account has been closed for alleged multiaccounting.

BitStarz Casino
Safety Index:Very high Submitted: 04 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

5d 21h 24m 14s

Disputed amount: Can$11,322

PinoCasino - Player's withdrawal is delayed due to extensive verification.

PinoCasino
Safety Index:High Submitted: 04 Dec 2024
Show more complaints (+10)
Showing 741 - 750 of 908 complaints
1...74 75 76...91
Go to pageof 91 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news