Aruba Bet Casino - Player’s withdrawal has been delayed.

Hi Guru ! Will try to keep this short.

I'm a player at the casino with Elite VIP level status. Verified Account Status. I had several withdrawals pending at the casino and they processed them extremely slowly since March 2026. They claimed that withdrawal's are only processed on the basis of players activity. How much the player plays, deposits, activity on the website etc etc. I find this highly suspicious as I feel like the casino wants me to play my funds. I brought this up to their support team several times but they kept saying " do not worry, your account status is active and withdrawals will be processed in a timely manner according to our terms and conditions; but weeks/months go by without a single payment sent to me.

They've used several other excuses to keep me waiting and I'm quite shocked of the waiting process until now.

I would guru to step in and ask this casino to process my withdrawals once and for all.

Thank you

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Aruba Bet Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Is your player's account accessible to you? Can you log in?
• Could you please share screenshots of your currently pending payout requests?
• Could you please specify how much you have withdrawn since March?
• Did you achieve your current balance with the help of a bonus?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas