HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44753Opened969Not solved5592Solved12627Rejected25565
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for Casino Guru to reply

4d 23h 15m 0s

Disputed amount: €1,000

Bruno Casino - Player's withdrawal is delayed after self-exclusion.

Bruno Casino
Safety Index:High Submitted: 31 Oct 2024
Case opened Current status

Waiting for Casino Guru to reply

3d 20h 58m 42s

Disputed amount: €4,490

Betpanda Casino - Player's withdrawal has been delayed.

Betpanda Casino
Safety Index:Above average Submitted: 31 Oct 2024
Case opened Current status

Waiting for Casino Guru to reply

4d 2h 15m 2s

Disputed amount: €3,100

Tahiti Casino - Player's account has been closed during withdrawal process.

Tahiti Casino
Safety Index:Fresh casino Submitted: 30 Oct 2024
Case opened Current status

Waiting for casino to reply

2d 21h 2m 53s

Disputed amount: €17,500

Frumzi Casino - Player's withdrawal is delayed repeatedly.

Frumzi Casino
Safety Index:High Submitted: 30 Oct 2024
Case opened Current status

Waiting for casino to reply

3d 14h 54m 39s

Disputed amount: €92

Tumblewins Casino - Player's withdrawal is delayed.

Tumblewins Casino
Safety Index:Low Submitted: 30 Oct 2024
Case opened Current status

Waiting for player to reply

1d 19h 15m 56s

Disputed amount: €360

Slotuna Casino - Player's withdrawal is delayed.

Slotuna Casino
Safety Index:High Submitted: 30 Oct 2024
Case opened Current status

Waiting for casino to reply

3d 17h 15m 56s

Disputed amount: Can$27,000

Casino Days - Player’s winnings are confiscated due to limit issues.

Casino Days
Safety Index:Below average Submitted: 30 Oct 2024
Case opened Current status

Waiting for player to reply

3d 1h 15m 56s

Disputed amount: €1,200

Rollino Casino - Player's account remains open despite closure request.

Rollino Casino
Safety Index:Above average Submitted: 30 Oct 2024
Case opened Current status

Waiting for casino to reply

4d 20h 15m 56s

Disputed amount: €2,200

CryptoBoss Casino - Player’s winnings have been confiscated.

CryptoBoss Casino
Safety Index:High Submitted: 30 Oct 2024
Case opened Current status

Waiting for Casino Guru to reply

5d 23h 4m 8s

Disputed amount: €3,000

Richard Casino - Player's winnings are being confiscated.

Richard Casino
Safety Index:High Submitted: 30 Oct 2024
Show more complaints (+10)
Showing 691 - 700 of 969 complaints
1...69 70 71...97
Go to pageof 97 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news