HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37006Opened965Not solved4913Solved10288Rejected20840
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for Casino Guru to reply

4d 0h 31m 27s

Disputed amount: $1,253

Ruby Slots Casino - Player’s winnings from a tournament have been confiscated.

Ruby Slots Casino
Safety Index:High Submitted: 11 Apr 2024
Case opened Current status

Waiting for player to reply

8d 17h 44m 42s

Disputed amount: £38

Betti Casino - Player’s deposit has disappeared.

Betti Casino
Safety Index:Very low Submitted: 11 Apr 2024
Case opened Current status

Waiting for player to reply

2d 20h 49m 23s

Disputed amount: €21

SlotGems Casino - Player's deposit not credited by casino.

SlotGems Casino
Safety Index:Fresh casino Submitted: 11 Apr 2024
Case opened Current status

Waiting for casino to reply

5d 1h 49m 23s

Disputed amount: $5

Sunrise Slots Casino - Player complains about missing referral bonuses.

Sunrise Slots Casino
Safety Index:Below average Submitted: 11 Apr 2024
Case opened Current status

Waiting for player to reply

-1d -22h -10m -36s

Disputed amount: A$5,632

Jackpoty Casino - Player’s account is currently inaccessible.

Jackpoty Casino
Safety Index:High Submitted: 11 Apr 2024
Case opened Current status

Waiting for casino to reply

2d 20h 30m 28s

Disputed amount: 9,800 zł

SpinCity Casino - Player's withdrawal is delayed at the casino.

SpinCity Casino
Safety Index:Below average Submitted: 11 Apr 2024
Case opened Current status

Waiting for player to reply

-2d -1h -10m -36s

Disputed amount: €3,400

EmirBet Casino - Player’s winnings confiscated by casino.

EmirBet Casino
Safety Index:Low Submitted: 11 Apr 2024
Case opened Current status

Waiting for player to reply

0d -5h -10m -36s

Disputed amount: £7,800

Jackpot Village Casino - Player’s withdrawal delayed due to account review.

Jackpot Village Casino
Safety Index:Below average Submitted: 11 Apr 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 23h 23m 30s

Disputed amount: $100

1Bet2u Casino - Player believes that their withdrawal has been delayed.

1Bet2u Casino
Safety Index:Very low Submitted: 11 Apr 2024
Case opened Current status

Waiting for player to reply

4d 17h 49m 23s

Disputed amount: 1 Ft

Lotoland Casino - Player struggles with account closure.

Lotoland Casino
Safety Index:High Submitted: 11 Apr 2024
Show more complaints (+10)
Showing 681 - 690 of 965 complaints
1...68 69 70...97
Go to pageof 97 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news