HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All45,884Opened977Not solved5,715Solved12,945Rejected26,247
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for Casino Guru to reply

6d 4h 40m 27s

Disputed amount: R17,000

Lucky Wolf Casino - Player’s account is closed and funds are withheld.

Lucky Wolf Casino
Safety Index:Fresh casino Submitted: 20 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

5d 9h 45m 59s

Disputed amount: €702

Rabona Casino - Player faces delayed account verification.

Rabona Casino
Safety Index:High Submitted: 20 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

5d 9h 56m 1s

Disputed amount: €800

NineCasino - Player's account has been closed without explanation.

NineCasino
Safety Index:High Submitted: 20 Dec 2024
Case opened Current status

Waiting for player to reply

5d 9h 13m 32s

Disputed amount: ??

Gomblingo Casino - Player's account closure request is delayed.

Gomblingo Casino
Safety Index:Low Submitted: 20 Dec 2024
Case opened Current status

Waiting for player to reply

5d 9h 6m 29s

Disputed amount: 55,000 zł

Mr Bet Casino - Player's withdrawal is delayed due to verification issues.

Mr Bet Casino
Safety Index:High Submitted: 20 Dec 2024
Case opened Current status

Waiting for player to reply

5d 9h 0m 12s

Disputed amount: $900

JackpotCity Casino - Player's account has been closed without explanation.

JackpotCity Casino
Safety Index:Above average Submitted: 20 Dec 2024
Case opened Current status

Waiting for a delayed payment

7d 14h 43m 7s

Disputed amount: 500 CHF

CrownPlay Casino - Player’s winnings haven’t been received yet.

CrownPlay Casino
Safety Index:High Submitted: 20 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

5d 12h 37m 50s

Disputed amount: €200

Vulkan.bet Casino - Player’s account has been closed due to name issue.

Vulkan.bet Casino
Safety Index:Above average Submitted: 20 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

5d 17h 48m 57s

Disputed amount: $422

Wild.io Casino - Player’s withdrawal has been delayed.

Wild.io Casino
Safety Index:Low Submitted: 20 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

5d 9h 28m 56s

Disputed amount: €491

Posido Casino - Player's withdrawal is delayed.

Posido Casino
Safety Index:High Submitted: 20 Dec 2024
Show more complaints (+10)
Showing 51 - 60 of 977 complaints
1...5 6 7...98
Go to pageof 98 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news