RakeBit Casino - Player needs help recovering funds.

disputed Amount is 8btc Into Whatever converts into AUD$ Hi Im Cameron im emailing you because I need help recovering a large amount of crypto from rakebit casino online. Let me know if you can help thanks. I have lots of evidence aswell. Email me back I have more screen recordings and pics of evidence

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with RakeBit Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Is your account accessible to you? Can you log in?
• Could you please clarify what game led to your biggest win?
• Have you accessed your player's account using a different device or using a different browser?
• Did you achieve your current balance with the help of a bonus?
• Have you requested a payout?
• Could you please share with me your further communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Dear 184639,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

I sent an email with this info a week ago

Thanks for your reply.

I went over the evidence.

Please note that we don't accept compensation for resolving complaints. Our service is free for our users.

Is there any evidence that the balance was achieved through gameplay?

Would you be able to provide a game log or any other evidence of your activity that would point to a win?

Please let me know.

no all game transactions have disappeared and I believe I won it through a bonus or competition/giveaway prize. Today is 2/10/2026 and this is a screenshot of the balance. Currently it is 5.30am

Im requesting that this be sorted out immediately or even partially returned to me because rakebit is refusing.

how else could you explain it ?? obviously it is mine.. just not being allowed to have it. It certainly isn’t a wallet mistake. Pre hard to make a mistake like this lol. Pls return my funds asap.

Thanks for the explanation.

Kindly provide a screenshot or any evidence of a competition, giveaway, or similar event distributing prizes of a similar amount, organized by the casino.

Looking forward to your reply.

Dear 184639,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Tomas
Casino.Guru