Ivana started her career in social work administration with the aim of making the world a better place. As our Casino Analyst, she is now focused on adding new casinos to the Casino Guru site. Ivana ensures that our list is always updated with accurate information to help players make informed gambl...
OverviewBonusesUser reviewsSafety Index explainedDiscussionPayment methods
Ivana F.
Author
Ivana Fabianova
Casino Analyst
Ivana started her career in social work administration with the aim of making the world a better place. As our Casino Analyst, she is now focused on adding new casinos to the Casino Guru site. Ivana ensures that our list is always updated with accurate information to help players make informed gambl...
The goal of this review was taking a closer look at BC.Game. Our expert team used our casino review process to check how it performs and where it lets players down. To form a clear view of this casino's safety, our expert team looked at its Terms and Conditions, licenses, player complaints, support, and limits. They used this data to decide where this casino falls between safe and legit and a clear scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. BC.Game has an Above average Safety Index of 7.3, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Proceed with reading our BC.Game review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Fairness and safety of BC.Game
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of BC.Game, we read and assessed Terms and Conditions of BC.Game in-depth. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.
According to our approximate calculation or collected information, BC.Game is a very large online casino. This casino has an average value of denied payouts in player complaints with respect to its size. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
We did not find BC.Game on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All of that, together with other factors considered in our review, has resulted in BC.Game having a Safety Index of 7.3, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.
BC.Game T&Cs
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We did not find any unfair or predatory rules in the Terms and Conditions of BC.Game during our review.
Player complaints related to BC.Game
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 31 complaints about this casino in our database. Because of these complaints, we've given this casino 40,147 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of BC.Game
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
BC.Game has a Mixed User feedback score based on the 71 user reviews in our database. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
BC.Game company information and licenses
BC.Game has estimated annual revenues higher than $100,000,000. This makes it a very big online casino on our scale.
BC.Game is licensed by regulatory authorities in Mexico.
About payment methods and win and withdrawal limits
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. The table below contains information about the languages at BC.Game.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Since customer support can assist you with problems related to registration process at BC.Game, account problems, withdrawals, or other issues, it holds significant value for us. We would say BC.Game has a good customer support based on the responses we have received during our testing.
BC.Game slots and casino games
You can play these types of games at BC.Game: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 68 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), TaDa Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Realtime Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Ezugi, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Belatra Games, Bullshark Games, PlayAce, Sneaky Slots, Croco Gaming, Smartsoft Gaming, Platipus, SV388, Trusty Gaming, Amigo Gaming, Backseat Gaming, Spinmatic, Spadegaming, BF Games, Spribe, JDB Gaming, NowNow Gaming, Pegasus, Vivo Gaming, Onlyplay, Jade Rabbit Studio, PG Soft (Pocket Games Soft), AdvantPlay, VoltEnt, FunTa Gaming, TVBet, Octoplay, Fa Chai Gaming, Caleta Gaming, AvatarUX, Fazi, Neko Games, Winspinity, Atsupachi, 1spin4win, Fat Panda, Popiplay, Shady Lady, Games Global, PopOK Gaming, Winfinity, BC.Game, 7Mojos, Hacksaw Gaming.
BC.Game bonuses and promo codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
Our database presently holds 4 bonuses from BC.Game:
100% up to Mex$17,256.45 and 100 extra spins
80% up to Mex$17,256.45 and 100 extra spins
80% up to Mex$17,256.45 and 100 extra spins
120% up to Mex$17,256.45 and 100 extra spins
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
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Company info
Operator
Producciones Móviles S.A. de C.V.
Established
2024
Estimated annual revenues
> $100,000,000
Casino Bonuses
BC.Game bonuses
Browse all bonuses offered by BC.Game, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
User reviews of BC.Game
This is a place to share experience with BC.Game. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I’ve been waiting over a month for my withdrawal now, and it’s still not processed. My account is verified and all required documents were submitted, so there’s no clear reason for the delay.
What makes it worse is the communication. My emails are being ignored, and support doesn’t give any real answers. No updates, no timeline, just silence.
This kind of experience really hurts trust. If a casino can’t handle payouts properly, that’s a serious problem.
Nothing
BC.Game
We understand how concerning it is to wait over a month for a withdrawal, especially when your account is already verified and all required documents have been submitted. Such delays are understandably frustrating. We are also sorry to hear about the lack of communication, as this is not the level of service we aim to provide.
We would like to follow up on your withdrawal case as a priority. Please share your UID and relevant withdrawal details by replying here or sending them to martin@bcgame.com. We will review your case with priority and provide a clear update within 48 hours.
1. They have fake responsible gaming options. Their loss and wager limits DO NOT WORK. You can set them at any amount you want, and they will never get triggered; you'll still be able to lose any amount. They refuse to acknowledge and fix this. You can try for yourself.
2. By far, the worst bonus system I've ever seen in 10 years. Weekly and monthly cashback, which you unlock after playing for a while, give you around 0.03% of your wager. The rest of the bonus before VIP 22 is basically non-existent.
AVOID AT ALL COSTS.
Fake responsible gaming limits
Worst bonus system in the industry
BC.Game
We’re sorry to hear about your experience and appreciate you taking the time to share these concerns.
Regarding the responsible gaming tools, features such as loss and wager limits are intended to function as designed, and we take this type of feedback seriously. If you experienced an issue where the limits did not apply correctly, please share your UID and the relevant details so the team can review it further.
As for bonuses and cashback, the structure, rates, and eligibility rules are set in advance and may vary depending on VIP level and the specific promotion. You can review the relevant bonus terms here: https://bc.game/help/bonus
Once we receive the detailed information, we will review your case and reply within 48 hours
Site is okay but I am not 100% happy. The games is very good and many choice, I like the slots. But the bonus is very confusing for me. They give BCD but you cannot use it fast, it stay locked for long time. I win some money and withdraw was fast, that is good. But the chat moderators are sometimes rude if you ask many questions. Is fine for play but not the best.
Totally scamming, so please be aware everyone.thank you.Bc is scamming with loyal users when it will be of withdrawal there will be no withdraw
Withdrawal issue
Verification issue
Deposit not received issue
BC.Game
We’re sorry to hear that you feel this way. We understand how frustrating it can be when a withdrawal does not go through as expected.
Withdrawal issues can sometimes be related to payment processing or verification checks. To review your case properly, please share your UID and the relevant withdrawal details here, or send them to martin@bcgame.com.so our team can assist you further.Once we receive the necessary information, we will follow up within 48 hours
I made two withdrawal request.. First one was processed and money was transferred to my account but to my surprise after two days same money was taken out of my account stating it was a wrong account transfer. Money Lost.. On raising the ticket, it was closed immediately stating money is been transferred and no further submissions are allowed.. However no one reviewed what the case was... In the transaction receipt too attached by them in they attached a transaction receipt of some other player.
Within two days the incident happened unfortunately I continued playing and made another withdrawal request and withdrawal wa marked successful within hours however it's been 10 days and I have not seen the money in my account..
Two withdrawals amount to 50K INR which I don't care now much and have put it in the lost bucket.
Please note if you want to play at this SITE do not go by positive reviews... JUST DO NOT PLAY...I am sharing my personal experience who holds top tier VIP level at most of the gambling sites... They literally have no support.. You cannot reopen the ticket which is closed by them... They do not respond to emails being sent.. So once your money is stuck it's stuck forever...
Specially for INDIAN players who deposit money through UPI and use same method for withdrawals stay away from bc.game...
Cheats, Never process withdrawals , No support
BC.Game
We’re sorry to hear about your experience, and we understand how frustrating this situation must be, especially when it involves multiple withdrawals and unclear follow-up.
For local currency withdrawals, bank-side or provider-side processing, reversals, or additional review procedures may sometimes affect the final transfer result. However, based on the information shared here, we are not yet able to verify the full details of your case properly.
Please share your UID and the relevant withdrawal/order details here, or send them to martin@bcgame.com , so our team can review both transactions more carefully and follow up with the relevant team.
Once we receive the necessary information, we will reply within 48 hours.
I received a 200 yen no deposit bonus by email. I was lucky enough to make a profit of 9,000 yen on the slots. I tried to find the bonus conditions for the no deposit bonus by email, but I couldn't find them. The chat doesn't respond. I had no choice but to play the slots more than 50 times the bonus amount, but I still didn't cash out. I've given up. I haven't even made a deposit, so I'm giving up. This is a very malicious casino.
BC game is one of my go to casinos. I don't play that often, but if I feel like it, I choose it. There I can always find the latest releases, choose any token to make a deposit, and withdraw money quickly if I'm lucky.
Excellent games selection
Fast withdrawals
Withdrawal fees
BC.Game
Appreciate your review. It’s great to be your go-to choice whenever you feel like playing.
A wide game selection, flexible deposit options, and fast withdrawals are what define the experience—and we’re glad that’s working well for you.
I lost my entire balance at BC.Game due to a critical failure of their Responsible Gambling tools. After setting a $60 daily loss limit to protect myself during a 24-hour withdrawal lock, I was still able to lose $1,661 in minutes. The system only notified me after my balance dropped to $2.60—far beyond the set limit.
Support later confirmed the limit was active and should have stopped further bets. I’ve submitted documentation, including chat transcripts and screenshots, and requested a refund of the excess losses. So far, support has ignored my follow-ups.
Offering loss limits that don’t work puts players at serious risk. Until BC.Game fixes this, I cannot recommend the platform.
I haven't found any casino like this bc it makes very fast withdrawals, even if you withdraw in fixed currency, but the withdrawal in cryptocurrency is very fast and instant.
Não encontrei nenhum cassino como este jogo bc, ele faz saques muito rápidos, mesmo que você faça saques em moeda fixa, mas o saque em criptomoeda é muito rápido e instantâneo.
Fast pickup
Levantamento rapido
Fast kyc
Kyc rapido
All the best
Tudo de bom
Fast deposit
Depósito rápido
Lengthy customer support
Apoio ao cliente demorado
BC.Game
Thank you very much for your feedback! We're happy to hear that you had a great experience with withdrawals, both in fiat currency and cryptocurrency.
We'll keep working to offer you fast transactions and an even better service. We wish you the best of luck!
Muito obrigado pelo seu feedback! Ficamos felizes em saber que você teve uma ótima experiência com saques, tanto em moeda fiat quanto em criptomoeda.
Continuaremos trabalhando para oferecer transações rápidas e um serviço ainda melhor. Desejamos muita sorte para você!
I first deposited 20 euros on April 22nd, 2025 but my money had not been credited to my casino account. When I contacted the support team 24 hours later, they said I had to deposit another 80 because the minimum deposit is 100 euros and then it would be processed. I then asked again to be sure and was told I should only deposit 80 and then both amounts would be processed and the money would be credited to my casino account within 24 hours and 100 euros would be there (20 for the first deposit and 80 for the second). On April 29th, 2025, I deposited 80 euros when they said again on April 29th, 2025 that I should pay another 80. But today is May 3rd, 2025 and the money is still not in my account and hasn't been returned. The support team has kept me waiting in the chat for hours and I've sent all the screenshots 20 times and they always say they're working on it but nothing else.
Ich hab 20 Euro erstmal am 22.04.25 eingezahlt aber mein Geld wurde nicht auf mein Casino Konto gekommen , als ich Support Team nach 24 Stunden kontaktiert hatte dann hatten die gesagt ich muss noch mal 80 einzahlen weil Minimum 100 Euro einzahlen kann dann wird das bearbeitet, dann habe ich wieder gefragt um sicher zu gehen dann wurde mir gesagt ich soll nur 80 noch einzahlen dann werden beide Beträge bearbeitet und Geld wird in 24 Stunden auf mein Casino Konto und 100 Euro werden drauf sein (20 erste Einzahlung und 80 zweite ) am 29.04.25 habe ich dann 80 Euro eingezahlt als die am 29.04.25 wieder gesagte hatte dass ich noch 80 zahlen soll. Aber heute ist 3.05.25 und Geld ist immer noch nicht auf mein Konto und auch nicht zurück , Support Team lässt stundenlang mich im Chat warten und 20 mal alle Screen shots geschickt und immer wird gesagt wie arbeiten dran aber andere nix.
Not to say
Nicht zu sagen
Bad support and always the same copy paste statements.
Schlecht Support und immer wieder gleiche wie copy Paste aussagen.
BC.Game
We are sorry that you had this experience.
Please note that we do not ask users to make repeated deposits to process or credit a previous deposit. If you have been notified of such a request, we strongly recommend that you verify you are on our official website.
Please ensure you use only our official platform: https://bcgame.com
Es tut uns leid, dass Sie diese Erfahrung gemacht haben.
Bitte beachten Sie, dass wir Nutzer nicht auffordern, wiederholt Einzahlungen vorzunehmen, um eine vorherige Einzahlung zu bearbeiten oder gutzuschreiben. Wenn Ihnen so etwas mitgeteilt wurde, empfehlen wir Ihnen dringend zu prüfen, ob Sie sich auf unserer offiziellen Website befinden.
Bitte stellen Sie sicher, dass Sie ausschließlich unsere offizielle Plattform verwenden: https://bcgame.com
I decided to give a review after getting some good cash bonuses (even though i was unlucky)! Have been registered since 2022-2023 period! Withdrawals are not instant, but not to worry because 1-3 hours maximum it reaches your wallet! Will try my luck soon by making deposit sometimes! Overall it is a very good experience for me even though i have not played much to receive the bonuses!
So much different games
Updated UI
BC.Game
Thanks for sharing your experience and for being with us for so long! 😊 We’re happy to hear you enjoyed the bonuses and that your withdrawals arrived smoothly within a few hours.
Hope your next session brings you even more luck—wishing you all the best!
On March 23, 2025, I deposited €110 via LTC, which has not arrived yet.
I have since been told that the money was unfortunately credited to the wrong account and is gone.
If you have any questions, I can provide written evidence.
Support writes me the same nonsense every day.
I was supposed to submit a refund request on March 26, 2025.
I have done this too, to date, without any success.
No matter how you look at it, it's fraud and has nothing to do with seriousness.
BC Game never again!!!
Poor support Deposit is not made or is credited to the wrong account.
Something like this has never happened to me in 4 years of online casino.
I would also like to add that support continues to put me off. Today I was told that my money was simply gone and there would be no refund.
Keep your money or deposit at casinos that are trustworthy and not such scams.
To be honest, they stole my money. Revolut Bank has confirmed it in writing and digitally.
The transfer has been received into their account. They even got the response but my money couldn't be found.
I'll never pay there again. Simply fraud, there is nothing more to say.....
Ich kann nichts positives an diesem Casino lassen.
Am 23.03.2025 habe ich via LTC 110€ eingezahlt die bis heute nicht angekommen sind.
Mittlerweile hat man mir gesagt, man habe das Geld leider einem falschem Konto gutgeschrieben und es sei weg.
Falls Fragen kommen ich ,kann alles schriftlich belegen.
Der Support schreibt mir jeden Tag den selben Nonsens.
Am 26.03.2025 sollte ich einen Antrag auf eine Erstattung tätigen.
Auch dies habe ich ,bis heute ohne jeglichen Erfolg getan.
Man kann es drehen wie man will ,dass ist Betrug und hat nichts mit Seriosität zu tun.
BC Game nie Wieder!!!
Schlechter Support Einzahlung bleibt aus bzw ,wird einem falschem Konto gutgeschrieben.
So etwas ist mir in 4 Jahren Online Casino noch nicht passiert.
Ergänzend möchte ich hinzufügen ,dass mich der Support weiter vertröstet. Heute kam die Aussage ,dass mein Geld einfach weg sei und eine Erstattung gibt es auch nicht.
Behaltet euer Geld oder zahlt in Casinos ein ,die vertrauenswürdig sind und nicht solche Betrüge.
Die haben mir ehrlich gesagt ,mein Geld geklaut. Die Revolut Bank hat es schriftlich und digital bestätigt.
Die Überweisung ist auf deren Konto eingegangen. Die haben sogar die Rückmeldung aber mein Geld konnte nicht gefunden werden.
Ich zahle da nie wieder ein. Einfach Betrug ,mehr kann man dazu nicht mehr sagen.....
Deposit never arrives.
Einzahlung kommt nie an.
BC.Game
We are sorry to hear about your experience, and we understand how stressful this situation must be for you.
Deposit cases like this one need to be reviewed using the exact payment details and account information. Since we cannot fully verify your case based on the information published here, we ask that you provide us with your UID and the relevant deposit and transaction details, or send them to [email address/contact information]. martin@bcgame.com to send.
Once we have received the necessary information, our team will further investigate the case and get back to you within 48 hours.
Es tut uns leid, von Ihrer Erfahrung zu hören, und wir verstehen, wie belastend diese Situation für Sie sein muss.
Einzahlungsfälle wie dieser müssen anhand der genauen Zahlungsdaten und Kontoinformationen geprüft werden. Da wir Ihren Fall auf Basis der hier veröffentlichten Informationen nicht vollständig verifizieren können, bitten wir Sie, uns Ihre UID sowie die relevanten Einzahlungs- und Transaktionsdetails mitzuteilen oder diese an martin@bcgame.com zu senden.
Sobald wir die erforderlichen Informationen erhalten haben, wird unser Team den Fall weiter prüfen und Ihnen innerhalb von 48 Stunden eine Rückmeldung geben.
Playing bc.game for 1 year + and bc game going to broken day by day, increash HE and reduced all bonus. Don't playing here.. the original game scam, so hard to getting bigwin with HE 4 percent
House edge 4 percent
All bonus reduced
Bc Bank super bad system
BC.Game
We’re sorry to hear that your experience has changed over time.
We understand your concerns about bonus changes and game performance. Please note that bonus structures may be adjusted from time to time, and game results are generated independently. You can also review our provably fair information here: https://bc.game/help/provably-fair
Isnt bad Casino but money goes down extremly fast,they have a lot choice games also if you win they cashout extremly fast
Withrawal extremly fast
Bad RTP
BC.Game
Thank you for your feedback, bal0040000! We are glad to hear that you are satisfied with our wide selection of games and that you found our withdrawal process to be extremely fast. We strive to provide the most efficient service possible for all our players.
Regarding your concern about the RTP, please be assured that all games on BC.GAME are powered by certified Random Number Generators (RNG) to ensure fairness and transparency. While individual sessions can vary due to the nature of volatility and luck, our games are designed to align with their officially stated RTP over the long term.
We appreciate your honest review and wish you much better luck in your future sessions!
For all the features that BC Game provided it's nice and good but no hurt feeling BC; I've been your loyal user for around 2 years but recently around 2-3 months before, your house edge is really questionable. It looks like my percentage of winning at your site really decrease a lot.. I mean really a lot that my bankroll is broke really bad and it's not just my experience but also other users from my region. Maybe I will stop playing for a while at your site until it get fixed.
Almost forgot one thing, I saw that there's a lot of users complaint about Fiat deposit pending, maybe you should fix that as soon as possible because it keeps happening again and again.
Fast deposit
Fast withdrawal
A lot of selection for games
BC.Game
Thank you for being a loyal user for the past two years, Florez. We sincerely appreciate your long-term support and value your honest feedback regarding your recent experiences.
Regarding the house edge and winning percentages, we want to assure you that all BC.GAME house games operate on a certified Provably Fair cryptographic system. This ensures that every round is random and cannot be manipulated. While we understand that a losing streak can be incredibly frustrating, especially across a community, the underlying mathematics and fairness of our games remains constant. We encourage you to use the verification tools available on our site to review the fairness of your individual bets.
We also take your report regarding fiat deposit delays very seriously. Our financial team is actively working with our payment providers to streamline these transactions and minimize pending times. If you have any specific transaction IDs that remain unresolved, please do not hesitate to contact our support team or reach out to martin@bcgame.com with your details so we can investigate further.
We hope you take the break you need and look forward to welcoming you back with a much better experience in the future.
A wide selection of entertainment for every taste, thanks to this, every gambling enthusiast will be able to find entertainment to their taste. And it has an exciting gaming process, no deposit bonuses and free spins are available, in addition, the site regularly holds raffles, tournaments with good cashbacks. If you are looking for a strong currency casino, come try an excellent choice.
Широкий вибор развличений на любой вкус,благодоря етому каждий любитель азартних игр сможет найти развличения по своему вкусу.И наслодица увлекательним игровим процесом,доступни без депозитние бонуси и фриспини,кроме того на сайте регулярно проводяться розиграши,турнири с хорошими кашбеками.Эсли вы ищете крептовалютное казино заходите пробуйте отличьний выбор.
Good casino
Хорошее казино
BC.Game
Thank you very much for your detailed feedback! We're delighted to hear that you enjoy the variety of games, bonuses, and tournaments at BC.GAME.
We'll continue to work on improving the platform so that every player can find something to suit their tastes. We wish you good luck and enjoyable gaming!
Спасибо большое за ваш подробный отзыв! Нам очень приятно слышать, что вам нравится разнообразие игр, бонусы и турниры на BC.GAME.
Мы будем и дальше работать над улучшением платформы, чтобы каждый игрок мог найти что-то по своему вкусу. Желаем вам удачи и приятной игры!
safe, fast withdrawal, multiple currencies ! great platform with lots of features !
segura, saque rapido, varias moedas ! plataforma otima e com varios recursos !
BC.Game
Thank you very much for your feedback! We're happy to hear that you appreciate the security, the speed of withdrawals and the variety of currencies available at BC.GAME.
We'll keep working to offer you an ever-improving platform. We wish you the best of luck!
Muito obrigado pelo seu feedback! Ficamos felizes em saber que você valoriza a segurança, a rapidez nos saques e a variedade de moedas disponíveis na BC.GAME.
Continuaremos trabalhando para oferecer uma plataforma cada vez melhor. Desejamos muita sorte para você!
I’ve come to really dislike this casino. Everything about its operations is unnecessarily complicated and at the end of the day , you don’t get much. They have multiple proprietary casino tokens (why so many? Who knows!) which bonuses are granted in but then they lock the bonus funds in some "bank" and disbursed gradually in small amounts based on wagering which completely negates the benefit of a receiving a bonus which is having an increased base amount so you can make higher wagers. I guess the one benefit is your deposit funds aren’t locked while you wager the bonus funds but if you don’t have access to the bonus funds then why any bonus at all? Then there’s all sorts of little frustrations. On my profile page it says my account balance is x amount of dollars but my wallet says it’s y amount of dollars and when I tried to ask support what the discrepancy is I have to wait 30 minutes for someone to respond and the first 10 responses I get from the customer service rep is copy-and-pasted boilerplate information about completely unrelated topics. Maybe a robot? Maybe the casino is so confusing even support has no idea how anything works? I finally get them to comment on my actual query and their response is for me to "just ignore" the higher account balance and then spew out a few nonsensical words that resemble a sentence but actually means nothing. This sort of interaction is what I experience whenever I ask support for help - which is a lot because so much about how the casino operates is a mystery and the website has so many information gaps.. despite being one of the most dense casino sites I’ve ever visited.
I have had a few decent wins here but the overall user experience is so frustrating and the bonuses are so measly (don’t even get me started on the weekly and monthly cashback ) that it’s so not worth it . If you’re looking for crypto casino I recommend gamdon, mega dice, jackbit or fairspin instead. And bc game, I have one recommendation: learn how to edit . Sometimes less is more
Game selection
Overly complex rewards and bonus system made to appear robust but in actuality is really bad
AWFUL customer support
Website buggy and difficult to navigate
low withdrawal limits
BC.Game
Dear charlixcx,
Thank you for your candid feedback. We sincerely apologize for the complexity and the subpar support experience you encountered.
Our BCD (BC Dollar) system is designed to unlock rewards based on wagering to ensure your deposited funds are never locked, though we understand this model may not suit everyone's strategy. We are also actively working to fix the balance display discrepancy and improve our support team’s training to provide direct solutions instead of scripted responses.
We value your ""less is more"" advice and are currently streamlining our platform to make it more intuitive. We hope to earn your trust back with a much simpler experience in the future.
I didnt found any casino like this bc game , it very fast withdraw even you withdraw on flat currency , but cryopto withdraw is too fast , instant .
Fast withdraw
friendly customer support
Smooth UI
BC.Game
Thank you very much for your feedback! We’re glad to hear you’re enjoying the fast withdrawals, smooth UI, and friendly customer support on BC.GAME.
It’s great to know that both fiat and crypto withdrawals met your expectations. We’ll continue working to provide an even better experience. Wishing you the best of luck!
With online casinos you usually want at least 2 things : 1-Easy and unexpensive methods to DEPOSIT and WITHDRAW 2-Good choice of fair games On these two, BC.GAME is top notch, never had a problem with any deposits or withdrawals. Large choice of original games (dice type with 99% RTP) and large choice of providers. Bonus points making this site better than others : - You can swap (with a reasonable fee) your money from one crypto to another. Their vault is paying interest. - The bonus/quest system is pretty simple and gives a good boost to your winnings. - The sports book is pretty extensive with competitive odds. - Some pretty cools promotions in the sports section (you can easily win extra freebets)
I have accounts at a dozen of comparable sites (most notable being the famous staaaake), and by far BC is the best imo.
Super fast deposits and withdrawals
Big choice of high RTP games
Engaging "quests", "promotions" and bonuses
BC.Game
Thanks for such a detailed review—we really appreciate it! 😊 It means a lot coming from someone with experience across multiple platforms.
We’re glad to hear that deposits and withdrawals have been smooth for you, and that you’re enjoying the variety of high RTP games, crypto features, and the flexibility of swapping between currencies. It’s also great to know that our bonus system, quests, and sports promotions have added value to your experience.
Your feedback means a lot to us, and we’ll continue working to improve every aspect of the platform. Wishing you the best of luck!
To be honest , I am really not sure how they are ranked 8.9.
The delay tactics they used to delay my withdrawal once I was only up USD25,000.00. They blocked all my fiat withdrawals and only allow withdrawals to Astropay ( Which has its own daily deposit and withdrawal limits) .
Their chat support gave the most generic answers such as try again in a few hours or to TRY and withdraw a smaller amount such as USD 1,000.00 at a time.
They gave the most generic rubbish I have ever encountered just to delay my withdrawal at their site.
I did eventually get all my funds out but it took alot of back and forth with the chat support.
Please stay away from this site.
Friendly interface
Huge game library , offers crypto trading as well
Withdrawals are limited to roughly USD2000.00 at a time
One of the worst support that I have ever dealt with
Delay withdrawals when you start to win
Withdrawal charges
BC.Game
Thank you for your feedback, worldno1fish. We are glad to hear that you successfully received your full withdrawal of $25,000, although we sincerely apologize for the frustration caused by the process.
Please understand that for large withdrawals, especially involving fiat channels, our financial team and payment providers may implement specific security reviews or channel restrictions to ensure compliance and fund safety. These measures, while sometimes causing delays or requiring smaller incremental transactions, are in place to protect both the player and the platform.
We also take your feedback regarding our support team’s responses very seriously. We are continuously working to improve our training to ensure our representatives provide more specific and helpful guidance for high-value transactions. We appreciate your patience during the back-and-forth and wish you the best of luck in your future gaming.
As a beginner, I only started with the faucet and I'm really impressed. I was able to withdraw my winnings without any complications, even without making a deposit. The site feels fair and the variety of games makes it even more appealing. Definitely looking forward to spending more time here!
Som nybegynner startet jeg kun med kranen, og jeg er virkelig imponert. Jeg klarte å ta ut gevinstene mine uten noen komplikasjoner, selv uten å gjøre et innskudd. Siden føles rettferdig, og variasjonen av spill gjør den enda mer tiltalende. Gleder meg definitivt til å bruke mer tid her!
BC.Game
Thanks for sharing your journey! 😊 It’s great to see that even starting from the faucet, everything worked smoothly for you—from gameplay to withdrawal.
Fairness and variety are what we focus on, and we’re glad you’re enjoying it. Hope you keep having a great time here—good luck!
I’ve been playing on BC.GAME for over two years now, achieving VIP Tier 2 status, but I’m here to strongly advise everyone to steer clear of this platform. Recently, I had a truly horrible experience that I wouldn’t wish on anyone.
After winning a significant sum—$52,000—BC.GAME froze my account for KYC (Know Your Customer) approval, which is standard. However, what followed was anything but. Despite completing the KYC verification as requested, my documents were rejected with no valid explanation. Support claimed my documents were submitted via screenshot, which was completely false! To make matters worse, the support team and my VIP host outright ignored my messages for days, leaving me helpless while my account remained frozen.
For three days straight, I tried tirelessly to submit documents again, only to encounter error pages and radio silence from the team. I must have contacted them over 10 times a day, and each time, I was met with zero effort to help. My VIP host, who should be assisting me, also ignored every single message. Their lack of support felt intentional, almost as if they had no plans to release my winnings.
What’s truly heartbreaking is that a friend of mine went through the same ordeal—he’s been locked out from withdrawing his money for over four months, despite completing the KYC process. It’s clear that this platform has no regard for its players, especially when it comes to letting them cash out their winnings.
To add insult to injury, after days of futile communication, I foolishly spent the $52,000 I had won out of frustration, realizing that I’d probably never see that money again. The moment I lost it all, my VIP host finally responded with a sorry excuse, claiming she was "sick." Classic. And after going back and forth for an entire day, they removed my withdrawal restriction—only for it to be meaningless since I had already lost everything.
As if that wasn’t enough, my VIP host promised me a "special bonus," but to this day, I’ve yet to receive a single dollar that I can actually withdraw. I’ve personally deposited over $1,250,000 into this site, and I’m walking away with nothing but a bitter experience and empty promises.
If you value your time, money, and sanity, I strongly urge you to avoid BC.GAME at all costs. Their support is unreliable, their promises are empty, and their withdrawal process is a nightmare. Play elsewhere—anywhere else! BC.GAME is a disaster waiting to happen.
A NIGHTMARE EXPERIENCE WITH BC GAME - STAY FAR AWAY!
BC.Game
We’re sorry to hear about your experience.
KYC verification is a standard compliance process, and in some cases, document submissions may be rejected if the format, quality, or required details do not meet the review requirements. Repeated submission issues, delayed responses, and unclear follow-up can make the situation even more frustrating, especially during a pending withdrawal review. For more information regarding the applicable rules, you may refer to Clause 6.13 of our Terms of Service here: https://hash.game/help/terms-service .
Regarding the bonus mentioned, promotional rewards and special offers are subject to the applicable terms and review conditions.
As the details shared here are not sufficient for us to verify the full timeline of your case, please provide your UID and the relevant information here, or send them to martin@bcgame.com , so the relevant team can review your account history, KYC process, and previous communication more carefully.
Once we receive the necessary information, we will follow up within 48 hours.
It is easy to get confused in this Casino, the payment system can be confusing but the games are good and fun. The customer service is good too and they do not make you wait for too long.
Friendly customer care
Fun Games
Slow website
Payment can be confusing
BC.Game
Thank you for your honest feedback, FloranceM! We are glad to hear that you are enjoying our collection of fun games and that you had a positive experience with our friendly and efficient customer service team.
We also appreciate you pointing out the areas where we can improve. Regarding the website speed and the clarity of our payment system, please be assured that our technical and financial teams are constantly working on optimizations to ensure a smoother and more intuitive experience for all our players. Your feedback is invaluable in helping us identify where to focus our efforts.
We wish you the best of luck in your future games and hope your next experience at BC.GAME is even more enjoyable!
I didn't think the casino was bad. I only made one deposit. The bonus is almost impossible to use. After about 2500 euros have been used, you get a 5 euro bonus credit. To receive a total bonus of 45 euros, you have to use 25,000 euros. This corresponds to a wagering requirement of bonus amount * 555x. This is of course nonsense and only serves to attract customers with supposedly high bonuses. Prizes from lottery tickets cannot be redeemed because the permitted games are not displayed (pop-up with error). The final point is the extremely high withdrawal fees. I could only choose Skrill because other withdrawal methods are supposedly not available. For Skrill they charge a total fee of between 9-11%. So if you want to withdraw 10,000 euros, you have to pay a fee of 926 euros! In the end, this definitely stopped me from making any more deposits.
Ich fand das Casino nicht schlecht. Habe nur 1 Einzahlung getätigt. Der Bonus ist fast unmöglich umzusetzen. Nach ca. 2500 Euro Umsetzung, bekommt man 5 Euro Gutschrift vom Bonus. Um einen Gesamt Bonus von 45 Euro zu er erhalten muss man 25.000 Euro umsetzen. Was einer Umsetzungs-Anforderung von Bonus-Betrag * 555x entspricht. Das ist natürlich Quatsch und dient nur Kunden mit angeblich hohen Bonus anzulocken. Preise von Lotterie Tickets kann man nicht einlösen, da die erlaubten Spiele nicht angezeigt werden (Popup mit Error). Den Schluss-Punkt setzen die extrem hohen Auszahlungs-Gebühren. Ich konnte nur Skrill auswählen, da andere Auszahlungs-Methoden angeblich nicht verfügbar wären. Für Skrill nehmen die eine Gesamt Gebühr zwischen 9-11%. Wer also 10.000 Euro auszahlen will muss eine Gebühr von 926 Euro bezahlen! Das hat mich am Ende definitiv davon abgehalten weitere Einzahlungen zu tätigen.
Good RTP on slots
Gute RTP bei Slots
Good selection
Gute Auswahl
Very high withdrawal fees
Sehr hohe Auszahlungs-Gebühren
Deposit bonus that is not a bonus
Einzahl Bonus, der kein Bonus ist
Technical difficulties with the site
Technische Schwierigkeiten mit der Seite
BC.Game
Thank you for your feedback, LittleFu. We sincerely apologize for the frustration regarding our bonus system and the withdrawal fees.
Regarding the bonus, our rewards are designed to be distributed based on your gaming activity and engagement level. We also want to clarify that the wagering requirements are in place to comply with global anti-money laundering (AML) policies and ensure a secure gaming environment for all players. We understand these requirements can feel high depending on your individual playstyle, and we are constantly reviewing our promotions to provide better value.
We are also looking into the technical error you mentioned regarding lottery prizes and the high fees on Skrill. We are actively working with our payment partners to offer more cost-effective withdrawal options.
We appreciate your patience and hope to provide you with a much better experience in the future.
This is the worst Casino to play, the payment system is confusing, and the support is the worst I have ever seen playing. First, you need to answer a Lot of questions, then you talk to an IA, by the end when you finally come to talk to a person, they don't know what you are talking about and If you speak a foreign language IS worst.
Zero
Payment system is Very confusing
No bonuses added after deposit
The worst client support ever
BC.Game
We’re sorry to hear about your experience.
The payment process and support experience should be clear and helpful, and feedback like this is taken seriously. Delays, repeated questions, or communication difficulties — especially in a different language — can make the situation much more frustrating.
If you would like us to review your case properly, please share your UID and the relevant payment or support details here, or send them to martin@bcgame.com . Once we receive the necessary information, we will follow up within 48 hours.
Like all online casinos this one is rigged. Online is a dream operation for Casinos as they can monitor what you spend, what you wager, how you play, what you play, and when and how much you withdraw. They do not need the huge outlay of security systems and reward cards to get sub par stats. They can then alter any game based on these stats. If you rest asured by so called licenses from corruptable nations then more power to you.
The support if something goes wrong is unhelpful, dismissive, slow and of course neglegent. Not uncommon to wait 1 - 3 hours for a support agent. Oh and if your still not there with the window open to reply? They will ignore your question and close the chat due to no response! Yes no response from you waiting 3 hours so they cancel the enquiry. This sums up how much BC Game appreciate their patrons.
And the total scam and false advertising of a bonus system with their own crypto. These guys must be really struggling to have their own currency.
To me it intially read that i would get a percentage bonus based on deposiit. Alas this not correct. Infact it then unlocks that amount, which can be unlocked with playthrough! My calculation was wager $8000 AUD to unlock $5 BCD about $7.4 AUD. And you cannot touch this bonus until you reach $5 BCD just to really put you in your place.
Please see my last chat with BC Game.
Customer Support Specialist
Dear Players,
Our Quest Hub will undergo maintenance on July 8th at 00:00 (UTC+0) for 8 hours. During this time, quests will not be available. Once the maintenance is complete, simply refresh the page to see the quests again. Thank you for your understanding and support!
Happy gaming!
The BC.GAME Team
Please select your language :
English (United States)
Welcome to BC.GAME Support. How can we help?
Other
Please describe your issue
human
BC Game typically replies in under 15m.
This casino is a disgrace. Level 33 and i'm still stuck to the worst support on any online casino. Do not expect any deposits. I no longer need to wager a certain loss. Better to burn my money and i'll get a better show.
Your bonus system is a scam and every single game is throttled on your software.
The longest streak of wins here in the past 3 - 4 weeks would be for about 10 minutes. Yes provabaly fair. A term you would not hear in the real world. I wonder why? Because it doesnt mean anything! Its rubbish.
It is so obvious that wins are tide to your XP in relation to your next level. As soon as you level up you stop winning. Unless you have throtled for 8 - 9 levels and drain someone and then you let them win for a while
Hello, Thank you for reaching BC Game Live Support. This is Nilan and I'm here to assist you today!
Could you please provide a more detailed description of your concern for me?
Your rigged. You treat your customers like crap and take all there money.
their money
Just letting you know. That $50k+ ive depostted here. No more
okay
Did you encounter any difficulties?
Maybe your time is better spent pretending to be a customer in the chat room?
Have you not read the paragraphs above?
I have read
So i must just state simple facts. Thanks for your honesty
By creating an account with BC Game and agreeing to our terms and conditions you accepted the rules and consequences
Yes and you dont refute what i say
Thank you for being most helpful. I will be sure to let people know.
i am unable to locate any issues from your messages
Thank you for saying that. Even better
I suggest you do not become a lawyer or politician
Is there anything else I can help you with at the moment?
No thank you this has been most helpful but also damning. Certainly tells the tale of online gambling
I'll be on the casino forums all night
Instead of giving you guys money
Fast withdrawals
Many games
Bonus system is a scam
Casino is rigged like all online casinos
Worst support system i have ever encountered. May give you PTSD
BC.Game
We regret that your experience has left you with this impression.
Game results are generated independently, and bonus rules, wagering requirements, and reward structures are set in advance rather than applied differently to individual players. You can review our provably fair information here: https://bc.game/help/provably-fair and our bonus terms here: https://bc.game/help/bonus
We also take your comments about support response time and communication seriously, as this is not the experience we aim to provide. If you would like your case to be reviewed more closely, please share your UID and the relevant details here. Once we receive the necessary information, we will follow up within 48 hours.
Just registered here because of their in house games. It's good so far, design it nice and deposit was quick and easy.
BC.Game
Thank you so much for your feedback, maxi442! We are thrilled to hear that you are enjoying our in-house games and that you found the platform design and deposit process to be smooth and easy.
We are constantly working to provide the best gaming experience possible for all our players. We wish you the best of luck in your upcoming sessions and hope you continue to have a great time at BC.GAME!
My favourite crypto casino right now. Huge game selection and I also love their in-house games. Overall, good RTP and fun live chat (not support, but live chat, where players communicate).
Cool design
Great in house games
Selection of games
no KYC
High wager requirements on bonuses
Difficult to become VIP, because you have to invest a lot before you can get the VIP status.
BC.Game
Thanks for sharing your experience! 😊 We’re really happy to hear BC.GAME is your favorite right now and that you’re enjoying the in-house games, game variety, and overall vibe.
Glad you like the design and the live chat community too! We also appreciate your thoughts on bonuses and VIP progression—we’ll keep working on improving the experience.
Hope you keep having fun with us. Good luck!
Safety Index explained
Safety Index of BC.Game explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BC.Game. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.3/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
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