HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,219Opened921Unresolved5,214Resolved12,642Rejected21,442
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Immerion Casino - Player's verification has been delayed.

Resolved Submitted: 14 Oct 2025
Disputed amount: $3,500
Safety Index 8.5 High
Our verdict Player stopped responding

Lucky Days Casino MX - Player claims that payment has been delayed.

Closed Submitted: 14 Oct 2025
Disputed amount: Mex$1,111
Safety Index 9.7 Very high
Our verdict Other

Cusco Casino - Player’s withdrawal sent to wrong address.

Closed Submitted: 14 Oct 2025
Disputed amount: €2,000
Safety Index 4.2 Low
Our verdict Player stopped responding

Lucky Circus Casino - Player's winnings have been confiscated.

Closed Submitted: 14 Oct 2025
Disputed amount: €1,600
Safety Index 6.9 Above average
Our verdict Case closed

Funbet Casino - Player's account is under review and withdrawals are delayed.

Resolved Submitted: 14 Oct 2025
Disputed amount: 15,000 kr
Safety Index 6.4 Below average
Our verdict Case closed

Snatch Casino - Player's account verification is delayed.

Resolved Submitted: 14 Oct 2025
Disputed amount: €8,194
Safety Index 9.8 Very high
Our verdict No reaction

Aphrodite Casino - Player's account has been closed and withdrawal canceled.

Unresolved Submitted: 14 Oct 2025
Black points: 344
Disputed amount: €505
Safety Index 4.0 Low
Our verdict No reaction policy

JackpotCity Casino - Player's deposit has been delayed.

Unresolved Submitted: 14 Oct 2025
Black points: 25
Disputed amount: C$69
Safety Index 8.0 High
Our verdict Other

FatPirate Casino - Player’s account has been reopened despite permanent closure.

Closed Submitted: 14 Oct 2025
Disputed amount: €8,100
Safety Index 7.5 Above average
Our verdict Case closed

Xon Bet Casino - Player faces delays in account verification.

Resolved Submitted: 14 Oct 2025
Disputed amount: €250
Safety Index 4.4 Low
Show more complaints (+10)
Showing 8,031 - 8,040 of 40,219 complaints
1...803 804 805...4,022
Go to pageof 4,022 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.