HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,047Opened750Unresolved5,594Resolved13,315Rejected22,388
Active filters: Casino:
Clear all filters
Sort
Our verdict Other

Betlabel Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 15 Feb 2026
Disputed amount: 1,900 CHF
Safety Index 7.0 Fresh casino
Our verdict Unjustified complaint

Bet Match Casino - Player's winnings are restricted by bonus conditions.

Closed Submitted: 15 Feb 2026
Disputed amount: 70,219 Ft
Safety Index 7.4 Above average
Our verdict Unjustified complaint

SlotsGem Casino - Player's account was closed after significant losses.

Closed Submitted: 15 Feb 2026
Disputed amount: €9,000
Safety Index 7.0 Above average
Our verdict Unjustified complaint

Crorebet Casino - Player’s account is permanently closed.

Closed Submitted: 15 Feb 2026
Disputed amount: 4,500 INR
Safety Index 7.0 Fresh casino
Our verdict Player stopped responding

Nine Casino - Player claims that payment has been delayed.

Closed Submitted: 15 Feb 2026
Disputed amount: A$2,120
Safety Index 8.8 High
Our verdict Case closed

Crorebet Casino - Player’s account verification has failed.

Resolved Submitted: 14 Feb 2026
Disputed amount: 3,600 INR
Safety Index 7.0 Fresh casino
Our verdict Case closed

Winshark Casino - Player’s withdrawal is delayed due to KYC demands.

Resolved Submitted: 14 Feb 2026
Disputed amount: 600 CHF
Safety Index 8.6 High
Our verdict Case closed

Brazino777 Casino MX - Player faces withdrawal delay and account issues.

Resolved Submitted: 14 Feb 2026
Disputed amount: Mex$500
Safety Index 8.7 High
Our verdict No reaction

Mekanbahis Casino - Player's account has been closed and funds withheld.

Unresolved Submitted: 14 Feb 2026
Black points: 629
Disputed amount: TL 60,600
Safety Index 3.1 Very low
Our verdict Case closed

NV Casino - Player experiences delayed verification and withdrawal issues.

Resolved Submitted: 14 Feb 2026
Disputed amount: €60
Safety Index 8.7 High
Show more complaints (+10)
Showing 6,401 - 6,410 of 42,047 complaints
1...640 641 642...4,205
Go to pageof 4,205 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.