HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,113Opened849Unresolved5,414Resolved12,965Rejected21,885
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Casoola Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 01 Jul 2026
Disputed amount: €64
Safety Index 5.5 Below average
Our verdict Case closed

MrPunter Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 01 Jul 2026
Disputed amount: €1,000
Safety Index 8.1 High
Current status Waiting for player to reply 0d 12h 1m 28s

PlayInExchange Casino - Player’s winnings haven’t been received yet.

Opened Submitted: 01 Jul 2026
Safety Index 5.5 Below average
Current status Waiting for Casino Guru to reply 0d 19h 21m 38s

1win Casino - Player’s account is closed and winnings confiscated.

Opened Submitted: 01 Jul 2026
Safety Index 8.7 High
Current status Waiting for Casino Guru to reply 1d 2h 34m 28s

Spinrollz Casino - Player's account is closed with delayed refund request.

Opened Submitted: 01 Jul 2026
Safety Index 7.4 Above average
Current status Waiting for player to reply 0d 19h 38m 12s

Lizaro Casino - Player is struggling with self-exclusion issues.

Opened Submitted: 01 Jul 2026
Safety Index 1.7 Very low
Current status Waiting for Casino Guru to reply 0d 18h 5m 56s

Roby Casino - Player’s account has been closed without explanation.

Opened Submitted: 01 Jul 2026
Safety Index 5.7 Below average
Current status Waiting for casino to reply 1d 15h 52m 41s

ShibuSpins Casino - Player’s deposit is unplayable.

Opened Submitted: 01 Jul 2026
Safety Index 6.6 Fresh casino
Current status Waiting for player to reply 6d 16h 22m 5s

Golisimo Casino - Player’s funds have disappeared.

Opened Submitted: 30 Jun 2026
Safety Index 7.2 Above average
Current status Waiting for Casino Guru to reply 5d 1h 49m 46s

SupaBet Casino - Player’s winnings haven’t been received yet.

Opened Submitted: 30 Jun 2026
Safety Index 7.9 Above average
Show more complaints (+10)
Showing 501 - 510 of 41,113 complaints
1...50 51 52...4,112
Go to pageof 4,112 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!