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Our verdict Case closed

Roo Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 04 Nov 2021
Disputed amount: A$200
Safety Index 3.2 Very low
Our verdict No reaction policy

Lucky Wins Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 04 Nov 2021
Black points: 58
Disputed amount: €1,500
Safety Index 0.8 Very low
Our verdict Case closed

Dreams Casino - Player’s struggling to complete the account verification.

Resolved Submitted: 04 Nov 2021
Disputed amount: $820
Safety Index 6.6 Above average
Our verdict Case closed

Beem Casino - Player is criticizing withdrawal limits.

Resolved Submitted: 04 Nov 2021
Disputed amount: €550
Safety Index 2.4 Very low
Our verdict Case closed

OhMySpins Casino - Player’s struggling to complete the account verification.

Resolved Submitted: 04 Nov 2021
Disputed amount: €300
Safety Index 8.2 High
Our verdict Player stopped responding

PokerStars Casino IT - Player complains that she didn’t win anything.

Closed Submitted: 04 Nov 2021
Disputed amount: €250
Safety Index 7.4 Above average
Our verdict No reaction

Cool Play Casino - Player’s struggling to withdraw his winnings.

Unresolved Submitted: 04 Nov 2021
Black points: 33
Disputed amount: €100
Safety Index 6.4 Below average
Our verdict Case closed

AceLucky Casino - Player’s account has been blocked.

Resolved Submitted: 04 Nov 2021
Disputed amount: £150
Safety Index 6.4 Below average
Our verdict Player stopped responding

Vegadream Casino - Player’s requested loss limit hasn’t been applied correctly.

Closed Submitted: 04 Nov 2021
Disputed amount: €110
Safety Index 6.8 Above average
Our verdict Failed self-exclusion

Lucky Bar Casino - Player’s account has been reopened.

Unresolved Submitted: 04 Nov 2021
Black points: 610
Disputed amount: £1,500
Safety Index 3.9 Low
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