- Huge variety of slot games
- Daily bonuses
- Slow and outdated interface
- RTP Aggressive and lousy
- Daily bonuses are an insult to dignity
- Weekend chests generally come with 1 free spin
- Help chat does not exist
Rated by 79 users
When reviewing and assessing PokerStars Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. PokerStars Casino has an Above average Safety Index that sits at 7.7, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Carry on reading our PokerStars Casino review to make an informed decision whether or not this casino is the right fit for you.
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the PokerStars Casino Terms and Conditions as part of our review of PokerStars Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
Based upon our estimates and collected information, we consider PokerStars Casino a very big online casino. It has an average amount of restrained payouts in complaints from players, when we take its size into account. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
Based on our findings, no important casino blacklists feature PokerStars Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
All in all, when combined with other factors that come into play in our review, PokerStars Casino has landed an Above average Safety Index of 7.7. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of PokerStars Casino during our review.
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We currently have 23 complaints directly about this casino in our database, as well as 66 complaints about other casinos related to it. Because of these complaints, we've given this casino 30,538 black points in total, out of which 542 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
The user satisfaction feedback of PokerStars Casino shared by 79 users has resulted in a Good User feedback score. The reviews have been made available in the User reviews section of this page.
PokerStars Casino is owned by Rational Intellectual Holdings Limited, and we have estimated its yearly revenues to be greater than $20,000,000. This makes it a medium-sized online casino according to our classifications.
PokerStars Casino is licensed by Agenzia delle Dogane e dei Monopoli in Italy.
PokerStars Casino supports 13 deposit methods. This includes: Skrill, Neteller, PaySafeCard, Mastercard, VISA, PayPal, PostePay, Maestro, Bank transfer, Skrill 1-Tap, Rapid Transfer, ApplePay, Bank wire.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits | Win limits |
---|---|
Unlimited | No win limit |
In our casino reviews, we always collect data about available languages and customer support options. The options available at PokerStars Casino can be seen in the table below.
Language | Website | Customer support | Live chat |
---|---|---|---|
English | 24/7 | ||
Italian | 24/7 |
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at PokerStars Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of PokerStars Casino as average.
Players can enjoy these types of casino games at PokerStars Casino: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, Poker, Other card games, Live shows, Other games.
Casino games supplied by 35 game providers are available. This includes NetEnt, Playtech, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Thunderkick, Big Time Gaming, iSoftBet, ELK Studios, Red Rake Gaming, Leander Games, 1X2 Gaming, Iron Dog Studio, High 5 Games, Relax Gaming, Greentube, Inspired Gaming, Prospect Gaming, Origins (playtech), Reel Kingdom, Skywind Group, Stakelogic, The Stars Group, High Limit Studio, Fortune Factory Studios, Gold Coin Studios, Lucksome, WMG, Cayetano, Hacksaw Gaming, Ruby Play.
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from PokerStars Casino based on the data from our database.
Browse all bonuses offered by PokerStars Casino, including their no deposit bonus offers and first deposit welcome bonuses.
This is a place to share experience with PokerStars Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Do you have any experience with this casino?
Write a reviewTake a look at the explanation of factors that we consider when calculating the Safety Index rating of PokerStars Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Discuss anything related to PokerStars Casino with other players, share your opinion, or get answers to your questions.