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PokerStars Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
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Payment methods
Show all (13)
  • Neteller
  • Skrill
  • PaySafeCard
  • VISA
  • Mastercard
  • PayPal
  • PostePay
  • Maestro
Withdrawal limits
Not Limited for EUR
Rational Intellectual Holdings Limited
2009
> $20,000,000
OverviewBonusesUser reviews79Safety Index explainedDiscussion1Payment methods13
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PokerStars Casino Review

When reviewing and assessing PokerStars Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. PokerStars Casino has an Above average Safety Index that sits at 7.7, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Carry on reading our PokerStars Casino review to make an informed decision whether or not this casino is the right fit for you.

Safety Index – PokerStars Casino fairness and safety

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the PokerStars Casino Terms and Conditions as part of our review of PokerStars Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.

Based upon our estimates and collected information, we consider PokerStars Casino a very big online casino. It has an average amount of restrained payouts in complaints from players, when we take its size into account. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

Based on our findings, no important casino blacklists feature PokerStars Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

All in all, when combined with other factors that come into play in our review, PokerStars Casino has landed an Above average Safety Index of 7.7. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.

Note: PokerStars Casino is linked to 11 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of PokerStars Casino. They had a positive effect.

Terms and Conditions of PokerStars Casino

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of PokerStars Casino during our review.

Player complaints regarding PokerStars Casino

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We currently have 23 complaints directly about this casino in our database, as well as 66 complaints about other casinos related to it. Because of these complaints, we've given this casino 30,508 black points in total, out of which 512 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of PokerStars Casino

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

The user satisfaction feedback of PokerStars Casino shared by 79 users has resulted in a Good User feedback score. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Licenses and company information

PokerStars Casino is owned by Rational Intellectual Holdings Limited, and we have estimated its yearly revenues to be greater than $20,000,000. This makes it a medium-sized online casino according to our classifications.

PokerStars Casino is licensed by Agenzia delle Dogane e dei Monopoli in Italy.

Payment options, withdrawal limits and win limits

PokerStars Casino supports 13 deposit methods. This includes: Skrill, Neteller, PaySafeCard, Mastercard, VISA, PayPal, PostePay, Maestro, Bank transfer, ApplePay, Skrill 1-Tap, Rapid Transfer, Bank wire.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. The options available at PokerStars Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Italian Yes Yes Yes24/7

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at PokerStars Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of PokerStars Casino as average.

Casino games and slots available at PokerStars Casino

Players can enjoy these types of casino games at PokerStars Casino: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, Poker, Other card games, Live shows, Other games.

Casino games supplied by 35 game providers are available. This includes NetEnt, Playtech, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Thunderkick, Big Time Gaming, iSoftBet, ELK Studios, Red Rake Gaming, Leander Games, 1X2 Gaming, Iron Dog Studio, High 5 Games, Relax Gaming, Greentube, Inspired Gaming, Prospect Gaming, Origins (playtech), Reel Kingdom, Skywind Group, Stakelogic, The Stars Group, High Limit Studio, Fortune Factory Studios, Gold Coin Studios, Lucksome, WMG, Cayetano, Hacksaw Gaming, Ruby Play.

PokerStars Casino bonuses and promo codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from PokerStars Casino based on the data from our database.

Note: Take a look at our designated PokerStars Casino bonuses page for more details about this casino's bonus offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (13)
  • Neteller
  • Skrill
  • PaySafeCard
  • VISA
  • Mastercard
  • PayPal
  • PostePay
  • Maestro
Withdrawal limits
Not Limited for EUR

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
Poker
No craps
No keno
No scratch cards
No eSports betting
No crash games

Language options

English website
All languages (2)
English customer support
All languages (2)
English live chat
All languages (2)

Game providers
Show all (35)

  • NetEnt
  • Pragmatic Play
  • Playtech
  • Big Time Gaming
  • IGT
  • ELK Studios
  • Quickspin
  • Evolution Gaming
CASINO SCREENSHOTS
pokerstars_casino_ıt_homepage_desktop
pokerstars_casino_ıt_game_gallery_desktop
pokerstars_casino_ıt_promotions_desktop
pokerstars_casino_ıt_homepage_mobile
pokerstars_casino_ıt_game_gallery_mobile
pokerstars_casino_ıt_promotions_mobile

Positives

  • Multiple poker bonuses
  • Good selection of games
  • Casino has its own poker platform
  • Live dealer games are available
  • Payments by PayPal are available

Negatives

  • No game provider filter

Interesting facts

  • Monthly withdrawal limit depends on the payment method
  • Local version of popular international casino
  • Accepts only Italian players
Author & Guarantor: Silvia Smith Last updated: 01 Aug 2024 Anything incorrect or missing? Let me know
Casino Bonuses

PokerStars Casino bonuses

Browse all bonuses offered by PokerStars Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (79)

User reviews of PokerStars Casino

This is a place to share experience with PokerStars Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 79 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

• 1 month ago
Of the worst online casinos, you have to invest $100 $200 dollars to win 1 dollar. Slot machines are a complete scam.
  • Huge variety of slot games
  • Daily bonuses
  • Slow and outdated interface
  • RTP Aggressive and lousy
  • Daily bonuses are an insult to dignity
  • Weekend chests generally come with 1 free spin
  • Help chat does not exist
• 4 months ago
Hello. I don't have many good opinions about pokerstars lately. Unfortunately, the quality of the casino has started to decline. There are a lot of technical problems for which I don't get much help from the support, only that they have been working on the problem for 3 days now (The answer is always the same as if a machine The bonuses have almost completely disappeared. Of course, you can always get $1-2 if you play 100-200. it's time
  • Needless to say, the customer service is helpful!
  • A lot of technical problems.
  • lack of deposit bonuses
  • weak cashback bonus
• 7 months ago
Used to play here couple years ago with no problem.

Decided to deposit for a couple hands and managed with no problem.

However, as soon as my deposit is made my account get blocked and starts asking for a big KYC and dont let me play nor withdraw

If you wanted to kyc me then why didnt you do it before i deposited but only after you have the money?
  • Back then used to be decent
  • Kyc after deposit dont let me play nor withdraw
  • Unfair terms
• 9 months ago
Pokerstars, I'm sure is great for poker, but I don't play poker so I can't comment on that. What I can comment on, however, is the fact that their geolocation software stopped working for me for almost a full year. I'm not sure exactly what happened, but one day I tried to log in and was told I couldn't play because they couldn't locate me.

I tried every troubleshooting step available to me after talking to their customer service numerous times. Nothing worked. Since then, I stopped playing there regularly.

One day I downloaded their "app" (which is poorly designed, slow, and full of bugs) for my PC, which did not change anything.

Of the short time I did play here, I observed that their selection of casino games is substandard. The live casino section also is not as robust as other providers I use regularly.
  • Responsive customer service.
  • Poor selection of games.
• 11 months ago
good bonuses and chests in addition to the prize roulette
wide variety of slots
  • prize roulette
• 12 months ago
On December 11, a new version of the prize wheel promotion began, in the Christmas version, to which I was officially invited, of course, you could get 35 additional spins on the wheel for every $50 you spun, you got one
spinning, of course, they had some technical problems and I immediately noticed that I should have received such an extra spin a few times, some players did and immediately, some of them were not added at the end of the day. On December 11, I wrote in the chat about this problem and the lady informed me that this problem is quite extensive, it doesn't only concern me, and of course a week has passed, I wrote to them and I say that the promotion is over, of course, in a moment they won't write that the promotion is over, that my salary is the one I didn't receive for 2 and a half days because I didn't receive it additional spins on December 11, 12 and until the afternoon of December 13, so please I wrote to the e-mail a second time, of course, at first they told me to wait, I waited and the department was still explaining my case, then I think one of the consultants got angry and said that he had done my summary of the entire game from day 11 to On December 17, which amounted to € 1,437 where the free rounds are played in USD currency, so it speaks for itself, but of course this gentleman made a quick calculation for me, dividing € 1,400 by 50 is 14, which gives 14 additional spins + 7 spins 1 spin every 24 hours, which gives 21 wheels, so what would I want if I've turned so many wheels and my problem was solved long ago. So I quickly calculate for this gentleman that 1,400 divided by 50 is 28 + 7 days, that is 35, so I should complete the entire offer, the entire challenge with this prize wheel. And since then, when I showed you that they must have done something to me and that this problem still exists, that none of my problems have been solved, since then until today the team is still working on solving my case, I wrote on Twitter, I wrote on Facebook on PokerStars community, I received one message, an identical "copy paste" formula, and since then I've been writing, they don't even read my messages, of course, today I asked about updates again and again they said they had a lot of reports and that my problem had not been solved yet, here you go. , let's not make fools of ourselves, it's probably normal and obvious that only monkeys would need so much time to calculate the turn I made in 7 days. If so, one consultant did it on live chat within 20 minutes, and the technical department needs it for three weeks? So who works there? They make me look like an idiot and I won't give up because they are cheating on me in a blatant way.
  • Fast withdrawals.
  • Approach to the player.
  • Insolence
  • Long, troublesome solving of technical problems that never end because they are not really explained
  • Chat is probably a bot because their answers are pre-defined, identical answers that are predetermined and sound identical
  • Problem downloading game history
  • The technical department consists of people who shouldn't be there
  • Unbelievable promotions
  • A casino with many years of experience gained my trust, which they took away in such a stupid way
• 1 year ago
Worst online casino i have played.
On slots first one month only good bonuses and wins after that 10 months of dead spins. Lost more then 15.000€ without good bonus.
All of their games are 100% bad!
Including poker tournaments.
Fees on deposits/cashouts.
Also when you play they take 1 cent from you on every spin, dont know reason why.
They're just hungry and greedy .
  • Fast cashout
  • Rigged slots
  • Rigged poker
  • Support doesnt read emails
  • Support not helpfull at all
  • DEAD SPINS ONLY
• 1 year ago
Quite a negative experience. It seemed that at the beginning it was clearly easier to win and after that the suction was on. I won't try again.
  • Wide selection of games
  • The bonus system is fun and addictive
  • Delivery slow and difficult, I had to create an account to be successful.
  • Deposits and withdrawals are subject to fees
• 1 year ago
I don't know where to put this casino.. the chance of winning has deteriorated a lot lately.. after a very long time in the game and it gives very little money in the bonus spins, which is why you play like that.. you have to spend 200 dollars in almost every game to finally, you enter a scatter or something similar, which gives you the right to free spins, and you pay 3-4 dollars 10-9 times out of 200 dollars, it doesn't matter if you get 5, 10 or 20 spins, the prize is sure to be small... you could still play half a year ago on it, but today this only drives you to take down players as quickly as possible.. as well as you have built up your name, you are ruining it so much with this strategy that you are quickly taking the money much more than before.. a big name site, but not worthy of its name games..you lose a lot of players this way
  • quick payment
  • it is no longer worthy of its name..it takes a lot, but gives very little..almost unplayable
• 1 year ago
i do not know, why you have mark UNFAIR.
But i made deposit 100 eur and won 3200 eur here, withdrawed after 1 hour. I think this casino if FAIR. NO problem to withdraw.
  • casino offer small depost bonus, but withdraw are fast without problem
  • this is good casino, i can say something bad here
• 1 year ago
I'd like to give a 5-star feedback to PokerStars online casino. It is captivating and can attract even the most incredulous potential players to join. Most importantly, it can make them trust their funds to this online casino because of its excellent live table video feed live streaming. Everything shows genuine unbiased odds, real humans, friendly and engaging dealers, treating our rounds as if we were in a real Las Vegas land-based casino.

I cannot emphasize enough how rewarding its bonuses are, along with its top-notch graphics and animations. These elements add to the immersive experience of playing at PokerStars, and they have surpassed all my expectations. I would like to share my positive experience with others.

One of the most important aspects of PokerStars is its realistic, fair, and excellent user-friendly casino live table UI. They have great and fast e-wallet withdrawals within minutes, available 24/7, just like in a real casino.

In conclusion, PokerStars has all the modern universal and non-esoteric ingredients to assure us of genuine odds in live casino tables and to make us trust our playing funds again and again.

Furthermore, as players around the globe, we don't really mind losing as long as it is due to pure genuine odds, seeing is believing, just like when we sit in a real casino at tables of games like Baccarat or Poker or BJack that have withstood the test of time for centuries in land-based casinos.
  • lightning-fast e-wallet withdrawals that are processed within minutes, available 24/7
  • non- bureaucratic process asking sensitive documents all the time
  • all crystal clear, from Seeing Is Believing HD video feed to flawless balance record, in live streaming real dealer casino table
  • you feel comfortable and secure depositing.
  • its Android mobile and tablet version, casino live table's crucial elements like balance are suspiciously tiny compared when playing in big TV screens.
• 1 year ago
If i could i would rate this site 0 stars.Every single game is rigged.If you win something on this site this will mean that site has Some software issue.Many times during play my game was closed and there was on screen message that game had to be close because i didnt react on time.What on earth is that? First time i saw something do ridiculous as that.Plenty times during Play game just basically close itself and i Has to refresh it.They scamming people and no one is doing anything about it.The agency who supposed to make sure this kind of sites are monitored dosnt do anything about it.This site has nothing to do with fair gambling as they rigged every single game.
  • Cant find one
  • Scamming people
  • Rigged games
• 1 year ago
I've been registered for 5 years and have never had any problems.
I like to play slots here but also poker tournaments which I particularly like!!!
Site design and game selection is also huge.
Support helpful and friendly.
I have never had any problems with withdrawals.
Overall I am very satisfied!!
Highly recommended!!
  • Many providers and great page great design.
  • Good Poker Tournaments!
  • Huge selection of games.
  • Overall a great casino.
  • Nothing worth mentioning.
• 2 years ago
Unfortunately I can't recommend it. They let you deposit, but after that they close your account and ask for kyc verification for a refund of 10 euros! for real.
• 2 years ago
i deposited 100 eur with my visa card. got 100 eur bonus. After few days playing i made withdraw 1800 eur. 100 eur momentally come to my bank account, and after i uploaded my documents, i received 1700 in about 10 minutes. nice
  • good casino, a lot of games. max bet withbonus are 8 eur
  • i do not know precios. but bonus wager are huge. i made wager about 2 days playing
• 2 years ago
Simply the best poker platform I've seen in a long time. Some of real life casinos cant compare to this level. Structure of this casino makes it fairly simple and rewarding to gamble here. Even if you loose.
  • Video poker is best in a field
  • Live chat is not available. Non existant. Sometimes it would be handy to quickly ask for help and get a answer instead of filing report or asking via mail.
• 2 years ago
Playing for a long time I don't have any problems with withdrawals etc not a lot bonus compared to other casinos
  • Payments done always in time
  • Luck of bonus
• 2 years ago
Does not have all of the slot providers avalible, other then that I'd say they run a pretty standard online casino.

3 out of 5.
• 2 years ago
Hello. This is a very interesting casino, playing here I gained a lot of gaming experience, I learned that you can win the Jackpot and not get it. Most importantly, I now know that in playing with their chips I have no equal, in one day you can win 1,000,000 usd, you don’t even need to strain your brain too much. Just throw your cards on the table, the system will make you the winner.
For real money for all the years of the game, I have never won a normal amount that could be withdrawn.
  • Playing for chips, there is nothing better, here you are always in the black
  • No cons found, the casino does everything so that you cannot win real money
• 2 years ago
I have been a Pokerstars user for many years, I like the variety of games, although in recent times it has changed a lot and there are fewer options, even so it is still one of my favorite casinos, even the poker options have been reduced and the amount of users too, I imagine the number of options on the market. I should mention that I have never had any problems with deposits or withdrawals.
  • Speed at the time of withdrawals for profits.
  • Some weekly free spin bonuses
  • Now the withdrawals to my country are immediate and the withdrawal amounts have been lowered, before it was 100 dollars to credit cards, now it is 10 dollars minimum amount to cards. I am delighted with this casino and that on many occasions I do not obtain profits.
  • Customer service can and should be better.
• 2 years ago
One of the best casinos for German players. This casino always pays out immediately and I have most of my winnings there. Absolutely safe reliable and reputable. Please comply with the terms and conditions of this casino and you will surely have your fun. I've already made more than €3000 in sales with this casino, I've never really been in the red. Verification also works without any problems. I recommend everyone to play there. The other German casinos are stingy with the winnings and try to make maximum profit
  • Very fast payout
  • Absolutely serious and safe
  • Hassle-free verification
  • High payout percentage
• 2 years ago
it is the only casino that pays out winnings without any problem it doesn't take long to pay out winnings without any problem not like mr bet casino .casino ibet . Vulcan Vegas, which are the worst casinos. I always play in almost all casinos, but the only one that is better is this casino.
  • fast in every way deposits withdrawals verification
  • games good bonuses
  • could be better attention online
  • more different bonuses
• 2 years ago
Trick, bug or scam at the Pokerstars Casino Races

I wanna show you the results of the last daily Pokerstars Casino Races. In this races the scores are based on the multiplier of the bet (1000 point on 10x win) 100 consecutive spins, not depending of the stake, so theoretically everyone should have a chance to win this races.

Since April they introduced a 10.000 max points limit/spin to "help negate the advantage players with more money", but since then there are the same users in the TOP 10 of the races every and every day. Look at "5.0.", "K.E.", "S.-.", "L.A.", "O.F.", "S.P.", "S.I."... users, they are winning every day. With the new rule a 45.000 score should be the best or at least in TOP3, excluding this players, but look at their scores. THE OTHER PLAYERS DOESN’T HAVE ANY CHANCE! IS THIS FAIR?

I’ve sent a lots of email to Stars support, but they say that the scores are correctly win. There was other bugs in the races in the past but were solved in just few days. This one is running for 2 months.

What do you think it is? A Bug, a trick, a scam or an intended bug left for some pokerstars "close" users? Is this fair?

If you want to try find the bug I give you a hint: all scores are 5 multiplier and there are just few games where you can win 5 points. I didnt find it by I wish good luck to you!

I think that there is a single game they are playing, and Stars don’t want to remove it and solve this problem.


06.24.2022
Registered:7850

#1 L.A. 139,665 $1K
#2 5.0. 89,555 $750
#3 F.R. 85,090 $600
#4 B.R. 84,360 $500
#5 E.N. 83,145 $450
#6 L.I. 55,195 $400
#7 A.L. 52,710 $375
#8 S.-. 49,155 $350

06.23.2022
Registered:6694

#1 L.A. 119,005 $1K
#2 S.P. 81,945 $750
#3 F.R. 80,610 $600
#4 A.L. 79,015 $500
#5 S.-. 78,830 $450
#6 B.R. 67,740 $400
#7 S.I. 66,695 $375
#8 5.0. 66,595 $350
#9 K.E. 61,706 $325
#10 O.F. 58,301 $300
#11 L.I. 56,810 $275
#12 A.I. 54,085 $250
#13 E.N. 51,050 $225
#14 D.U. 48,300 $200

06.22.2022
Registered:6544

#1 K.E. 126,181 $1K
#2 O.F. 100,480 $750
#3 G.E. 100,080 $600
#4 S.I. 85,175 $500
#5 D.U. 68,670 $450
#6 S.P. 68,660 $400
#7 A.L. 61,530 $375
#8 E.N. 53,100 $350
#9 A.D. 50,355 $325
#10 A.I. 49,615 $300
#11 D.I. 45,560 $275
#12 5.0. 45,420 $250

06.21.2022
Registered:6809

#1 5.0. 133,535 $1K
#2 D.U. 96,030 $750
#3 B.R. 92,080 $600
#4 K.E. 73,473 $500
#5 G.E. 72,250 $450
#6 A.I. 67,975 $400
#7 R.U. 66,725 $375
#8 S.P. 66,280 $350
#9 A.L. 62,375 $325
#10 S.I. 59,605 $300
#11 T.U. 53,530 $275
#12 E.N. 49,755 $250

06.20.2022
Registered:6060

#1 K.E. 119,280 $1K
#2 B.R. 118,315 $750
#3 L.I. 115,510 $600
#4 C.H. 98,010 $500
#5 S.-. 93,755 $450
#6 E.N. 88,675 $400
#7 S.P. 87,225 $375
#8 L.A. 81,240 $350
#9 A.I. 80,340 $325
#10 5.0. 77,895 $300
#11 D.U. 70,710 $275
#12 A.D. 63,435 $250
#13 G.E. 63,255 $225
#14 O.F. 57,140 $200
#15 A.L. 52,875 $190
#16 T.U. 48,710 $180
#17 S.I. 47,725 $170

06.19.2022
Registered:7191

#1 O.F. 111,835 $1K
#2 L.I. 110,145 $750
#3 G.E. 99,250 $600
#4 L.A. 80,945 $500
#5 C.H. 78,195 $450
#6 S.-. 74,280 $400
#7 A.L. 72,910 $375
#8 A.D. 71,985 $350
#9 S.P. 69,400 $325
#10 B.R. 65,685 $300
#11 5.0. 61,115 $275
#12 K.E. 60,935 $250
#13 X.V. 47,550 $225

06.18.2022
Registered:7871

#1 S.P. 139.245 $1K
#2 B.A. 117.500 $750
#3 L.A. 110.330 $600
#4 S.-. 99.710 $500
#5 C.H. 94.520 $450
#6 K.E. 93.165 $400
#7 L.I. 79.000 $375
#8 O.F. 78.865 $350
#9 A.I. 78.345 $325
#10 G.E. 78.210 $300
#11 5.0. 76.380 $275
#12 A.D. 70.770 $250
#13 B.R. 60.165 $225
#14 E.N. 57.885 $200
#15 D.U. 55.990

06.17.2022
Registered:8128

#1 S.-. 157.140 $1K
#2 2.F. 143.255 $750
#3 C.H. 115.120 $600
#4 K.E. 101.940 $500
#5 E.N. 97.295 $450
#6 O.F. 84.660 $400
#7 L.I. 84.655 $375
#8 B.A. 78.785 $350
#9 A.D. 65.245 $325
#10 D.U. 64.740 $300
#11 T.U. 63.250 $275
#12 A.L. 62.805 $250
#13 5.0. 61.680 $225
#14 S.P. 61.245 $200
#15 G.E. 60.690 $190
#16 A.I. 51.805 $180
#17 S.I. 51.275



06.16.2022
Registered:7820

#1 D.U. 90,540 $1K
#2 A.I. 67,955 $750
#3 A.D. 66,780 $600
#4 A.L. 59,015 $500
#5 E.N. 58,080 $450
#6 S.P. 54,035 $400
#7 G.E. 49,925 $375
#8 5.0. 47,000 $350
#9 T.U. 42,595 $325
#10 T.H. 41,735 $300


06.15.2022
Registered:6011

#1 K.E. 96,425 $1K
#2 5.0. 94,760 $750
#3 B.A. 74,655 $600
#4 O.F. 68,350 $500
#5 S.P. 61,460 $450
#6 A.I. 60,330 $400
#7 S.I. 55,855 $375
#8 T.U. 47,725 $350
#9 E.N. 47,515 $325
#10 L.E. 41,100 $300
• 2 years ago
Most useless Customer Suport from all gambling sites in the world. I expressed my concern regarding my deposit limits and i told them that i will close the accounts if my issue is not fixed. So they acted in my name and closed the account. Who does that? Useless pieces of...brownies. Will leave negative reviews after negative reviews on all sites online, untill i bring this app down.
• 2 years ago
Really slow issue resolving. Customer service could be better.
• 2 years ago
I have a bad experience. I've been making deposits for over a year, and I've never had a profit to withdraw, hence my displeasure with this casino, I've never been able to withdraw anything.!!!!!!
• 2 years ago
PokerStars Casino is a solid platform that deserves a high score because they have a good platform. In terms of positives, there are tons on this site including the game catalogue that boasts many top-tier developers and their games. They have been tested by loads of people around the world that are experts in that area. While the score is high, there are some negatives that we have to talk about including the lack of a live chat which leaves out the interactive part of a good online casino. Navigation is a slight problem as well which should be solved.
• 3 years ago
Although it says "I have Japanese language support," I was actually dismissed around 2020.
Therefore, KYC with a Japanese ID card is not possible.

Also, when depositing and withdrawing, the fee is sober because it goes through a mysterious process of "depositing in Japanese yen → cashing in dollars → cashing in Japanese yen and withdrawing".

In addition, I've been getting a lot of disconnections and freezes during play (I don't know if it's a line problem, a server problem, or an old software).
This is a story that has been reported not only by myself but also by various people.
  • If you withdraw less than the deposit amount, KYC is not required. Anyway, the scale is large, so players are always busy 24 hours a day.
  • KYC cannot use Japanese ID card and needs to prepare English one. There is no Japanese support.
• 3 years ago
I created my account 3 days later I made a MuchBetter deposit of $ 20 the next day a deposit of $ 846 by neosurf after my earnings of $ 1116 my account was blocked for verification, they asked me to provide the coupons I used to top up my account thing I sent immediately two days after my account still blocked I then sent an email to complain they tell me my account is still on investigation they can request to a third party! I was amazed i asked what i had done wrong i just reloaded my account and i played and won so why i suffered its right after a reload! For a week now they have stopped responding to my e-mails and I still do not have my money! I'm really disappointed that they are blocking players' money for nothing! Two weeks for an audit yet I provided everything they asked me! Avoid this casino
  • bad casino
• 3 years ago
Can recommend this casino. Almost no games and bonuses restrictions for Poland. Website isn't laggy and games work fine. Email support works not too fast but acceptable.
Safety Index explained

Safety Index of PokerStars Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PokerStars Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.7/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

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Complaints about PokerStars Casino and related casinos (146)

146All2Opened55Not solved34Solved55Rejected

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