HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39482Opened918Not solved5100Solved11052Rejected22412
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction, passive regulator

Black points: 448
Disputed amount: A$5,000

WPokies Casino - Player is experiencing difficulties withdrawing his winnings.

WPokies Casino
Safety Index:Very low Submitted: 09 Apr 2020
Case closed Our verdict

Other

Disputed amount: 1,228 INR

Dafabet Casino - Player’s experiencing difficulties with sports betting.

Dafabet Casino
Safety Index:Above average Submitted: 09 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €700

Lord of the Spins Casino - Player’s experiencing difficulties receiving his withdrawal due to unverified phone number.

Lord of the Spins Casino
Safety Index:Very low Submitted: 09 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €30

ComeOn! Casino - Player is experiencing difficulties withdrawing her winnings.

ComeOn! Casino
Safety Index:High Submitted: 09 Apr 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,000

Interwetten Casino - Player is experiencing technical difficulties while playing casino games.

Interwetten Casino
Safety Index:High Submitted: 08 Apr 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 1054
Disputed amount: A$17,000

GW Casino - Player is experiencing difficulties withdrawing her winnings.

GW Casino
Safety Index:Low Submitted: 08 Apr 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 32
Disputed amount: €45

4 Crowns Casino - Player’s questioning fairness of game software.

4 Crowns Casino
Safety Index:Very low Submitted: 08 Apr 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,500

Lord of the Spins Casino - Player’s requesting her deposits to be refunded.

Lord of the Spins Casino
Safety Index:Very low Submitted: 08 Apr 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,200

Fortune Clock Casino - Player’s withdrawal has been delayed due to uncomplete KYC verification.

Fortune Clock Casino
Safety Index:Very low Submitted: 08 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €80

Casino Venetian - Player’s two deposits have never been credited to her account.

Casino Venetian
Safety Index:Very low Submitted: 08 Apr 2020
Show more complaints (+10)
Showing 38,271 - 38,280 of 39,482 complaints
1...3827 3828 3829...3949
Go to pageof 3,949 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news