BitDice Casino Review

The player from South Africa has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The complaint was closed as unresolved because the casino stopped responding and cooperating.

The player from Brazil requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The casino did not respond to our efforts to contact them, so the complaint was closed as 'unresolved'.

The player from Australia has been blocked without further explanation. The casino provided us with data that allegedly confirm the player breached the casino's Terms and Conditions, used multiple accounts, and abused the casino's bonus offer. However, the provided data were insufficient to support the casino's claims and decision. Moreover, the casino stopped responding to our attempts to obtain additional data and details regarding these accusations.

The player from Quebec has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player's account got blocked for having multiple accounts. The casino provided us with evidence of multiple accounts connected via several factors, but we concluded the evidence as insufficient. After a lack of progress, we ended up closing the complaint as unresolved.

The player from Rhineland-Palatinate has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Netherlands has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Norway has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Russia has been blocked after requesting a withdrawal. There was allegedly a technical issue that caused the account to be blocked. Later, approximately 6 weeks after the withdrawal request, the player confirmed that he received his funds. The complaint is considered resolved.

The player from the Czech Republic has been waiting for his withdrawal for 3 weeks. The next day after submitting the complaint, the player informed us that he received his winnings from the casino, so the complaint is now resolved.

The player from Canada requested a withdrawal a week prior to submitting this complaint. It has not been processed yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Russia requested three Litecoin withdrawals, which, unfortunately, were not processed as quickly as his previous ones. At the time of submitting the complaint, the player had been waiting for the withdrawal to be processed for two days. A day later, the withdrawals were processed on the casino's side, and the player received an unknown amount of free spins as an apology for the delay. The complaint was closed as 'Resolved' after the player confirmed receipt of his winnings.

The player had his account blocked without further explanation. Requested withdrawals were still not received. The casino stated that the account had been blocked due to multiple accounts. After checking the details of the case further, the casino decided to reopen the account and pay the player his winnings. The player confirmed this and the complaint was resolved.

The player's account got closed as the casino claims that he has multiple accounts. The casino provided evidence showing multiple accounts belonging to the player. When questioned about this, the player admitted that they had registered many multiple accounts to obtain the free spins promotions. As such, they were directly in breach of the terms and conditions of the casino, and the complaint was rejected.

The player's request to close his account failed as the casino has no option for self-exclusion. Following the discussion with the casino, the player's funds lost after the self-exclusion attempt were eventually refunded. The issue was resolved.

The player from Netherlands is experiencing difficulties withdrawing his funds due to limited availability of payment methods. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Italy had his winnings cancelled due to country restriction. Decision seemed to be made by the game provider that doesn’t offer its services in Italy. After gathering all the necessary information and an extensive discussion with the casino and the player, we have decided to support the player in this case. The casino decided to agree with our decision and the complaint is resolved.

The player from Spain had the account blocked for an audit after accumulating a substantial win. After providing additional documents for verification, the player passed the verification process and was informed that his winnings would be paid in monthly installments of $10,000. Nine months later, the player received the last installment of the payment. The complaint was closed as 'Resolved'.