BitDice Casino Review

Name: BitDice Casino Review
Item: BitDice Casino
Rating: 2.9
Author: Zuzana Cirochova

Zuzana C.

05/2023

Safety Index

2.9

Very low

User feedbackGreat

61 reviews

OverviewUser reviewsSafety Index explainedDiscussion

Zuzana C.

05/2023

Casino closed

BitDice Casino has been closed and no longer operates.

Doesn't accept players from Ohio

Best casinos available in US-OH

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Pros and cons

Good selection of games
Unique games
Nicely explained VIP program
Deposits by cryptocurrencies are accepted
The casino claims a house edge of only 1% that can be put to the test with the provably fair tool on each game
Live dealer games are available

No responsible gambling tools
Not all game providers are available for all countries

Games

Games
Live games

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

Poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Available: 10 Not Available: 5

Transaction limits

Withdrawal limits

$10,000

per month

$5,000

per week

Win limits

$100,000

Per spin

Language options

Website

Available in 5 languages

EnglishFrenchGermanSpanishPortuguese

Live chat

Available in 4 languages

EnglishFrenchGermanSpanish

Customer support:

Available in 4 languages

EnglishFrenchGermanSpanish

Licensing authorities

Curaçao (CGA)
Verified

BitDice Casino Review

In this review, we break down BitDice Casino. Our independent team used our casino review methodology to look at what stands out and what falls short. Our analysts went through the casino's Terms and Conditions, licenses, player complaints, support, and limits one by one. This helped them place this casino on a scale from safe and legit to a clear scam.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. BitDice Casino has a Very low Safety Index of 2.9, which means it ranks very low in terms of fairness and safety according to our methodology. Carry on reading our BitDice Casino review to make an informed decision whether or not this casino is the right fit for you.

Safety Index of BitDice Casino – Is it fair and safe?

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the BitDice Casino Terms and Conditions as part of our review of BitDice Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.

Considering our estimates and the factual data we have collected, BitDice Casino appears to be a small to average-sized online casino. This casino has a very high value of denied payouts in player complaints with respect to its size. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

As far as we know, no relevant casino blacklists include BitDice Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

All in all, when combined with other factors that come into play in our review, BitDice Casino has landed a Very low Safety Index of 2.9. We highly encourage players to avoid this casino and seek out one with a higher Safety Index.

BitDice Casino Terms and Conditions

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of BitDice Casino during our review.

Player complaints about BitDice Casino

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We currently have 15 complaints about this casino in our database. Because of these complaints, we've given this casino 15,727 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

BitDice Casino user feedback and reviews

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

BitDice Casino has a Great User feedback score based on the 61 user reviews in our database. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

BitDice Casino company data and licenses

BitDice Casino is owned by Kairos Overseas N.V. and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.

BitDice Casino has a gambling license issued by Curaçao Gaming Authority in Curaçao.

Win and withdrawal limits, payment options

BitDice Casino accepts deposits via 9 payment methods. This includes: Mastercard, VISA, Neosurf, Bitcoin (BTC), Bank transfer, Ethereum (ETH), Dogecoin (DOGE), Litecoin (LTC), Interac.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits	Win limits
USD 5,000 per week	USD 100,000 per spin
USD 10,000 per month

Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. In the table below, you can see an overview of language options at BitDice Casino.

Language	Website	Customer support	Live chat
English			24/7
Spanish
Portuguese
German
French

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at BitDice Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of BitDice Casino to be good.

Slots and casino games at BitDice Casino

BitDice Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Craps and dice, Keno, Scratch cards, Other card games, Other games.

Games from 35 casino game providers are available. This includes Nolimit City, Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Amatic, Evoplay, Push Gaming, BGaming, GameArt, Wazdan, Habanero, Spinomenal, Booming Games, Tom Horn, High 5 Games, Booongo (BNG), Relax Gaming, Oryx Gaming, Fantasma Games, BitDice, Platipus, Swintt, Gamomat, TrueLab Games, Mascot Gaming, Hacksaw Gaming, EURASIAN (EA) Gaming, PG Soft (Pocket Games Soft), Reel Play.

BitDice Casino bonus offers and codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.

Our database presently holds 6 bonuses from BitDice Casino:

100 FREE SPINS on multiple games
100% up to $20,000
100% up to $20,000
200% up to $2,000 and 40 extra spins
100% up to $20,000
100% up to $20,000

Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.

Company info

Owner Kairos Overseas N.V.
Established 2014
Estimated annual revenues > $1,000,000

User reviews

User reviews of BitDice Casino

This is a place to share experience with BitDice Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Great

Rated by 61 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

mdurau888

Silver

Germany

• 3 years ago

I actually like the casino and the bonus system. But I wanted to pay azs for the first time and was ignored after my payment confirmation. They responded with an advertisement for a new deposit offer. Very funny

1 € payments with debit
1 € zahlungen mit Debit
bonus system
Bonus System

Ignored after payout confirmation
Nach Auszahlungsbestätigung ignoriert
Support not available
Support nich erreichbar
Many games banned
Viele spiele gesperrt

GoldenCe

Gold

Brazil

• 3 years ago

The bonus can really be used without the need to make a deposit in advance, but the games to rellover are limited.

Bonuses Received and Played
Bônus recebido e jogado

Bowsoocles

Bronze

Australia

• 3 years ago

The casino offers a good range of games and deposit options, but there is literally no support for players and plenty of issues - especially in regards to withdrawals.

It’s a common theme that players withdraw funds and then are accused of multi accounting and their accounts are blocked.

There is literally a single person who processes withdrawals and there’s no guarantee when they are available online.

I’d stay away until their reputation can improve.

Good selection of games
Range of deposit options

No account support whatsoever
Withdrawals take longer than the stated "instant" or even "up to 72 hours". You’d be lucky to get paid
Bonuses/promotions aren’t always applied and need to be requested - if they ever get applied

unknown1000

Bronze

Latvia

• 3 years ago

They owe me 600 + - euros . They havent paid out the half of people popolation on the casino for last 2 weeks incluiding me . there is pending about 170 euro WD for 2 weeks now . my signup bonus is gliched at 77 % , they wanted to close it ,but didnt and are not helping whit it , the signup bonus must be paid out its - 270 euro +- . I did wager whit my owny money.I got over 1200 wagger frreee spins,but i cant play them since theyr adding my win ballance to gliched signup bonus . The casino is not responding whit any help for over 1 month . Then one time i saw that casino is stoping waggering ,they said its the syste m. but i even made video how my wagering is not working . IDK whats going on there ,but they have scammed people for last month . Everybody is complaining and asking for help ,nobodys is there to help . I dont recomind it to any enemy , this is worst experiance in casinos ..... DO NOT PLAY PLAY THERE

nice tournaments
casino art looks ok

0 support help - they do not exist there
With Drowns - to take money out - can be from 1 h - 2 months or never .
Scammy site
Scam Lotterys
No help from SUPPORTS or admins , no body if u really ned it .
Bad vip level ratio - exchange for points - wrong ratio
They are famous of not paying people out - lets see ill delite this reveiw if they pay me .

Josyanna

Bronze

Germany

• 3 years ago

I deposited a few hundred euros here. When I finally won on 11/21/22 (a little over 800 euros in Bitcoin) I was really happy and wanted to cash out for the first time. I haven't seen anything yet and support just isn't responding. I absolutely advise against depositing here.

Does not pay out winnings
Zahlt Gewinne nicht aus
Support does not answer
Support antwortet nicht

Karagaevs

Bronze

Russia

• 3 years ago

They constantly lie about the timing of withdrawal of funds. The only withdrawal of funds that could be obtained, it turned out to be made only after 5 weeks through a complaint on this site. Never make a deposit at this fraudulent casino!

Butt777

Silver

Norway

• 3 years ago

An extremly unexpected/ unprofessional / frustrated situation experience I had here!

I am tottaly frustrated after first getting proposed to getting the withdrawal on email by MIKE at bitdice! If the casino promis this then thay have to give the prmois and not to joke with there casino members IF the casino is a casino that will stay in the marked without any negative reviews and getting lose of member then thay just joke on their members !

Like what I have experience!
People/ members of your casino know me as a good heart guy thet share a lot of tip and I think I am one of the members that share alot of rain in the chat to.

My id at bitdice is; BUTT777

I can't now understand ! You guys olso closed my account !
Hey hey comeon ! A small payout of like 450/500 usd this is what you do on me.

Even your casino licens provider is going to be frustrated in this case.. (Thay are already informed)

Now Mike our Elon is not responding me!

I have filed complain about this at many providers !
I told you guys to payout after the conformation mail that you MIke send me.all documents of Prof is send to all providers!
How shamefully is this now ! If you guys just payout me the small littel balance I win on the time i had surly never contacted all this provider for complain!

Was is the reason of deactivate my account??
Aha... security check? Hello this is so !!! That security check now ? Hellooo !! Comon again This is shamefully!

Please/ I told you I will not be responsible for all this negative respons / review further and what the casino licens provider will handle this case to I will not be responsible for any legal action of international cybercrime authority's involvement!

The best way is now to just send me the payout, before all this getting worst negative way !!!

Oki I hope upto now to get the payout fast !
Then We close all case !

Loyal member at chat

Withdrawal takes sick long time !

dakovtoni004

Silver

Russia

• 3 years ago

registered won the money did not even withdraw the deposit. account has been blocked. and they don't answer. don't play here

alterburn

Gold

Russia

• 3 years ago

Greetings to all. Were there any problems with withdrawing funds at this casino not so long ago? I have 3 withdrawals hanging for different amounts and different degrees of freshness, but they are all issued on litecoin. The first withdrawal is already coming to become overdue if it is not processed within the stated casino 72 hours. Interestingly, I don't have any transaction numbers, nothing more, except for the letters I received by email, respectively, I can't track the status of these transactions. In fact, the funds simply disappeared from the game balance.Prior to these events, I had a successful withdrawal of funds that was processed within an hour about a month ago. Why this time such a situation I can't understand. It all looks suspicious.

UPDATE TO MY SITUATION. 29.07.2022
3 days later I received my 6,397 ltc. Bitdice representative Mike and the team of Casino Guru Petronela and Andrej helped me solve my problem. For which I am very grateful to them.

There is one caveat that Mike referred to, that supposedly the situation on the crypto market is unstable, so withdrawals are processed longer than usual. But my opinion is that players should not worry about the current situation in the cryptocurrency market when withdrawing funds. Many casinos process transactions instantly regardless of this situation. After all, if the transaction is processed for a very long time, then the total amount of withdrawal received may be less than the one that was originally requested due to a drawdown in the market.

quick deposit
cryptocurrency
a lot of esports

poor technical support
slow chat, sometimes they don't answer at all
discrepancy between the actual timing of the withdrawal of funds, to those that the casino claims

teo0579

Bronze

Austria

• 3 years ago

Some say that BitDice casino is not that good of a casino, but I beg to differ simply because this site is home to some of the best casino bonuses i have ever seen, and it is safe to say that any player can enjoy their time in playing on this site with big winnings.

DaStupidKidd

Diamond

Canada

• 3 years ago

Casino looks to have a lot of promise.
Slots players (like myself) have most of the regular options with the exception of Microgaming.

Upon sign-up, I received 150 free spins that come with a 25x wagering requirement.. which is where things go off the rails a little.

Only bets made with DEPOSITED funds count towards the wagering requirements.

So don't count on cashing out any bonus money here.

Unique design
Lots of providers
Sports betting

Only deposited funds count towards wagering requirements

favorite14

Bronze

Bulgaria

• 3 years ago

It's been 9 days since my requested withdrawal and I still haven't been paid. A very poor casino. Far from the rating it has.

---- It took some effort and time but I finally got the money.

BitDice Casino

Hello favorite14
My apologies for issues with your withdrawal

Could you send me your account details via mail, so I cant help you resolve this issue:)
mike@bitdice.me

Regards

OLeaeugr

Bronze

Finland

• 3 years ago

BitDice casino is fine since they have a unique selection of games and a nice roster of live games as well. They do have a great set of bonuses that I admire but I think the site would have been made better if their team can be a little more responsive. That will make playing with them much better.

goodgame767

Bronze

Israel

• 3 years ago

The casino has a very large selection of games and, as far as I know, it is solvent.

Arvid_Beahan

Bronze

Canada

• 3 years ago

Quite a good choice to kill free time, good bonuses and a wide range of slots.

Nathan_Coradelli

Bronze

Brazil

• 3 years ago

well, to be fair, at best i would say that this casino is average. haven't tried to withdraw yet, so can't speak on that. okay user experience. present support. good bonus opportunities.

good bonus opportunities

belikslavik

Bronze

Germany

• 3 years ago

bitdice is a good casino with fast payouts. highly recommended casino.

Willy1980

Unregistered user

Germany

• 3 years ago

super casino i like to play in this. bonusses are opkay and tghey have a good support

vidukriss97

Unregistered user

Brazil

• 3 years ago

If u win bonus and try to make withdrawal they ban ur account and refuse to give explanation. Thief casino dont waste ur money

positive dont matter if they dont pay u and block account with no explanation

they ban if u try to withdraw only losing allowed here

Macon_Bargeman

Bronze

Argentina

• 3 years ago

One of the few casinos that have paid all my winnings on time, everytime. Highly recommended for all!!!!

Fast payouts

pashaakex5

Bronze

Turkey

• 3 years ago

I recommend fast, almost instant withdrawals, reliable casino

will2297

Unregistered user

Denmark

• 4 years ago

I have played at Bitdice for some time now just depositing and winning small, and being apple to withdraw my winnings. I have always been a bit sceptical since it looked a little scetchy also with customer support being all from Bangladesh. One night i got lucky and won 251500 dogecoin. That is 30.000 USD. After 1 day nothing happened. 2 days nothing happened. I contact costumer support and they tell me to send an email with very personal information such as id, id with selfie, bank statement, paychecks... i do, even though i am a bit sceptical to the casino. 2 days later, nothing happened. no response. i then concact Mike from bitdice via email. after over a week emailing with bitdice, they somehow tell me that i will not be getting my winnings and they are closing my account.
I am warning everyone from gambling on this casino, once you win big, they will take all your information and your winnings.
If you want to play on a safe casino that also allows VPN go to stake

migzmart_01

Bronze

Portugal

• 4 years ago

The best part of this casino is all about the way they made an effort to put an emphasis on most of their payment methods. That has always been one of the big factors that players consider when it comes to considering the casino site they have to choose, which means a lot when it comes to their popularity at this point. This is even the best reason why the games are ever flowing in the site since they know they can lure a lot of players in many different ways. In addition, the bonuses have also been effective for the site and most of them are good for a long-term basis

nhorbachuk

Bronze

United States

• 4 years ago

Great casino, I had the free bonus spins waiting as soon as entered the promo code after registering, the registration process is quick and minimal, site is very easy to navigate around. Highly recommend.

DavidWilson

Bronze

United States

• 4 years ago

big variety of games
super nice minigames
many payment methods for my country
gives winnings easily compared to other casinos

SophiaC

Bronze

Germany

• 4 years ago

I have visited many online casinos and bitdice Casino is one of the top 3 online casinos in Germany. Simply top. Receive Bunus, Large selection of games Top advice..

LewisMitchell

Bronze

Singapore

• 4 years ago

My first experience was very satisfactory, first because I found a live game that I had not found in other casinos, and secondly, the account verification took approximately 30 minutes, the live chat very professional and in the withdrawal part of earnings equally fast.

easy verification
fast withdrawal
Lots of slots

I didn't notice any cons

Johnathan

Bronze

Singapore

• 4 years ago

I've been playing here for several months now, so far everything is fine. We were pleased with the slots. There are a lot of them here and they are all very well drawn. Graphics for online casinos, of course, are not the most important thing, but personally I am pleased. Plus it is worth noting those support. It is round-the-clock and solves all issues at once, in real time. I applied there twice about small delays in payment, i am satisfied with the result.

Loritsik2

Bronze

United Kingdom

• 4 years ago

I signed up, turned off the free spins, got a deposit bonus, and won. They brought it out pretty quickly. Technical support is good.

Md_Chen

Bronze

Singapore

• 4 years ago

I have been playing here for a month, stayed because the support team is always ready to help with questions related to the game and payments, and they also have a really huge library of games.

Safety Index explained

Safety Index of BitDice Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BitDice Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low2.9/10

Small to medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

Very high value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Important: Win limit of $100,000 per spin This casino has a win limit rule. You will not be able to win more than $100,000 per spin.

Other factors

Low win limit: $100,000 / spin or game round

Complaints about BitDice Casino and related casinos

(43)

43All0Opened15Unresolved18Resolved10Rejected

Complaints directly about BitDice Casino

Our verdict Delayed payment, status unknown

Withdrawal issues, slow payments.

The player ''Sebasta'' claimed that 3 months ago, they had made 2 withdrawal requests but the payment wasn't received. The casino representative replied to the complaint and asked to submit documents for the KYC procedure. Afterwards, they informed the player that the withdrawal request would be processed in a few days, however, the player received no payment after that.

Read moreRead less

Unresolved Read more on: askgamblers.com Submitted: 9/2022

Disputed amount: $3,992

Our verdict Delayed payment, status unknown

Delayed withdrawal for unknown reason.

Verified player requested a withdrawal at BitDice casino but after waiting for several days, the money wasn't transferred to them. The casino replied to the complaint and promised the withdrawal request to be processed in a week, however, the player hasn't confirmed getting paid out.

Read moreRead less

Unresolved Read more on: askgamblers.com Submitted: 12/2022

Disputed amount: $496.51

Our verdict Delayed payment, status unknown

Account deactivated and funds unpaid for unknown reason.

The player ''Mari1919'' made 2 withdrawals in the sum of $3,900 at BitDice Casino, and was asked to complete the KYC procedure. She claims to have submitted all the requested documents, however, the funds were not credited to her and her player's account got deactivated instead. The casino responded and stated that the money would be finally transferred to the player, but a few weeks later, the player still didn't receive it.

Read moreRead less

Unresolved Read more on: askgamblers.com Submitted: 12/2022

Disputed amount: $3,900

Our verdict No reaction

Unresolved Read more on: askgamblers.com Submitted: 12/2022

Disputed amount: $110

Our verdict No reaction

Delayed withdrawal for unknown reason.

The player ''KRAGLE13'' complains about not receiving their winnings. The player made 3 withdrawal requests, but only one of them was paid out. Two other withdrawal requests have been delayed for over 2 weeks. The casino hasn't reacted to the complaint.

Read moreRead less

Unresolved Read more on: askgamblers.com Submitted: 1/2023

Disputed amount: Ł2

Our verdict No reaction policy

Player’s winnings haven’t been received yet.

The player from Peru has been waiting for withdrawal for more than a month. It seems like the casino games are not working anymore, and there is no response from the customer support whatsoever. Since the casino has not replied to our appeals, we closed the complaint as "unresolved".

Read moreRead less

Unresolved Submitted: 10 Jan 2023

Disputed amount: $450

Our verdict No reaction policy

The player's withdrawal is delayed.

The player's withdrawal was delayed for over two weeks. The casino has not responded to the complaint, and it was closed as "unresolved".

Unresolved Submitted: 03 Jan 2023

Disputed amount: €50

Our verdict No reaction policy

Player’s winnings haven’t been received yet.

The player from United Kingdom has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. Since we haven’t received any response from the casino regarding the issue, we are forced to close the complaint as ‘unresolved’.

Read moreRead less

Unresolved Submitted: 19 Dec 2022

Disputed amount: £2,000

Our verdict Player stopped responding

Player’s withdrawal has been delayed.

The player from Brazil requested a withdrawal, but it has not been processed. The complaint was rejected because the player didn't respond to our messages and questions.

Closed Submitted: 12 Dec 2022

Disputed amount: 79 USD₮

Our verdict Delayed payment, status unknown

The player's withdrawal is delayed.

The player's withdrawal is delayed for a week. The complaint has been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint. There was no progress even two weeks after the casino was notified about the player's complaint.

Read moreRead less

Unresolved Submitted: 27 Nov 2022

Disputed amount: €794

Show more complaints (+10)

Discussion