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BitDice Casino Review

Casino closed

BitDice Casino has been closed and no longer operates.

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Kairos Overseas N.V.
2014
> $1,000,000
OverviewUser reviews83Safety Index explainedDiscussion110

Casino closed

BitDice Casino has been closed and no longer operates.

Browse recommended casinos
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Important: Win limit of $100,000 per spin This casino has a win limit rule. You will not be able to win more than $100,000 per spin.
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BitDice Casino Review

BitDice Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. BitDice Casino has a Very low Safety Index of 1.8, which means it ranks very low in terms of fairness and safety according to our methodology. Carry on reading our BitDice Casino review to make an informed decision whether or not this casino is the right fit for you.

Safety Index of BitDice Casino – Is it fair and safe?

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the BitDice Casino Terms and Conditions as part of our review of BitDice Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.

Considering our estimates and the factual data we have collected, BitDice Casino appears to be a small to average-sized online casino. This casino has a very high value of denied payouts in player complaints with respect to its size. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

As far as we know, no relevant casino blacklists include BitDice Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

All in all, when combined with other factors that come into play in our review, BitDice Casino has landed a Very low Safety Index of 1.8. We highly encourage players to avoid this casino and seek out one with a higher Safety Index.

BitDice Casino Terms and Conditions

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of BitDice Casino to be unfair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Player complaints about BitDice Casino

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We currently have 15 complaints about this casino in our database. Because of these complaints, we've given this casino 15,727 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

BitDice Casino user feedback and reviews

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

BitDice Casino has a Great User feedback score based on the 83 user reviews in our database. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

BitDice Casino company data and licenses

BitDice Casino is owned by Kairos Overseas N.V. and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.

BitDice Casino has a gambling license issued by Curaçao Gaming Control Board in Curaçao.

Win and withdrawal limits, payment options

BitDice Casino accepts deposits via 9 payment methods. This includes: Mastercard, VISA, Neosurf, Bitcoin (BTC), Bank transfer, Ethereum (ETH), Dogecoin (XDG), Litecoin (LTC), Interac.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
USD 5,000 per week USD 100,000 per spin
USD 10,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. In the table below, you can see an overview of language options at BitDice Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes
Portuguese Yes No No
German Yes Yes Yes
French Yes Yes Yes

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at BitDice Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of BitDice Casino to be good.

Slots and casino games at BitDice Casino

BitDice Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games.

Games from 35 casino game providers are available. This includes Nolimit City, Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Amatic, Evoplay, Push Gaming, BGaming, GameArt, Wazdan, Habanero, Spinomenal, Booming Games, Tom Horn, High 5 Games, Booongo (BNG), Relax Gaming, Oryx Gaming, Fantasma Games, BitDice, Platipus, Swintt, Gamomat, TrueLab Games, Mascot Gaming, EURASIAN Gaming, Hacksaw Gaming, PGsoft (Pocket Games Soft), Reel Play.

Bonuses and codes offered by BitDice Casino

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. In 'Bonuses' section of this review, you'll currently find 6 bonuses from BitDice Casino based on the data from our database.

Note: In case you are looking for more information about this casino's bonus offers, visit our BitDice Casino bonuses page.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
No crash games

Language options

English website
All languages (5)
English customer support
All languages (4)
English live chat
All languages (4)

Game providers
Show all (35)

  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • Big Time Gaming
  • Yggdrasil Gaming
  • Tom Horn
  • Evoplay

Positives

  • Good selection of games
  • Unique games
  • Nicely explained VIP program
  • Deposits by cryptocurrencies are accepted
  • The casino claims a house edge of only 1% that can be put to the test with the provably fair tool on each game
  • Live dealer games are available

Negatives

  • No responsible gambling tools
  • Not all game providers are available for all countries

Interesting facts

  • Average monthly withdrawal limit
Author & Guarantor: Martin Donly Last updated: 24 Jun 2022 Anything incorrect or missing? Let me know
Casino Bonuses

BitDice Casino bonuses

Browse all bonuses offered by BitDice Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (83)

User reviews of BitDice Casino

This is a place to share experience with BitDice Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Great

Rated by 83 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 year ago
I actually like the casino and the bonus system. But I wanted to pay azs for the first time and was ignored after my payment confirmation. They responded with an advertisement for a new deposit offer. Very funny
  • 1 € payments with debit
  • bonus system
  • Ignored after payout confirmation
  • Support not available
  • Many games banned
• 1 year ago
The bonus can really be used without the need to make a deposit in advance, but the games to rellover are limited.
  • Bonuses Received and Played
• 1 year ago
The casino offers a good range of games and deposit options, but there is literally no support for players and plenty of issues - especially in regards to withdrawals.

It’s a common theme that players withdraw funds and then are accused of multi accounting and their accounts are blocked.

There is literally a single person who processes withdrawals and there’s no guarantee when they are available online.

I’d stay away until their reputation can improve.
  • Good selection of games
  • Range of deposit options
  • No account support whatsoever
  • Withdrawals take longer than the stated "instant" or even "up to 72 hours". You’d be lucky to get paid
  • Bonuses/promotions aren’t always applied and need to be requested - if they ever get applied
• 1 year ago
They owe me 600 + - euros . They havent paid out the half of people popolation on the casino for last 2 weeks incluiding me . there is pending about 170 euro WD for 2 weeks now . my signup bonus is gliched at 77 % , they wanted to close it ,but didnt and are not helping whit it , the signup bonus must be paid out its - 270 euro +- . I did wager whit my owny money.I got over 1200 wagger frreee spins,but i cant play them since theyr adding my win ballance to gliched signup bonus . The casino is not responding whit any help for over 1 month . Then one time i saw that casino is stoping waggering ,they said its the syste m. but i even made video how my wagering is not working . IDK whats going on there ,but they have scammed people for last month . Everybody is complaining and asking for help ,nobodys is there to help . I dont recomind it to any enemy , this is worst experiance in casinos ..... DO NOT PLAY PLAY THERE
  • nice tournaments
  • casino art looks ok
  • 0 support help - they do not exist there
  • With Drowns - to take money out - can be from 1 h - 2 months or never .
  • Scammy site
  • Scam Lotterys
  • No help from SUPPORTS or admins , no body if u really ned it .
  • Bad vip level ratio - exchange for points - wrong ratio
  • They are famous of not paying people out - lets see ill delite this reveiw if they pay me .
• 1 year ago
I deposited a few hundred euros here. When I finally won on 11/21/22 (a little over 800 euros in Bitcoin) I was really happy and wanted to cash out for the first time. I haven't seen anything yet and support just isn't responding. I absolutely advise against depositing here.
  • Does not pay out winnings
  • Support does not answer
• 2 years ago
They constantly lie about the timing of withdrawal of funds. The only withdrawal of funds that could be obtained, it turned out to be made only after 5 weeks through a complaint on this site. Never make a deposit at this fraudulent casino!
• 2 years ago
An extremly unexpected/ unprofessional / frustrated situation experience I had here!

I am tottaly frustrated after first getting proposed to getting the withdrawal on email by MIKE at bitdice! If the casino promis this then thay have to give the prmois and not to joke with there casino members IF the casino is a casino that will stay in the marked without any negative reviews and getting lose of member then thay just joke on their members !

Like what I have experience!
People/ members of your casino know me as a good heart guy thet share a lot of tip and I think I am one of the members that share alot of rain in the chat to.

My id at bitdice is; BUTT777

I can't now understand ! You guys olso closed my account !
Hey hey comeon ! A small payout of like 450/500 usd this is what you do on me.

Even your casino licens provider is going to be frustrated in this case.. (Thay are already informed)

Now Mike our Elon is not responding me!

I have filed complain about this at many providers !
I told you guys to payout after the conformation mail that you MIke send me.all documents of Prof is send to all providers!
How shamefully is this now ! If you guys just payout me the small littel balance I win on the time i had surly never contacted all this provider for complain!

Was is the reason of deactivate my account??
Aha... security check? Hello this is so !!! That security check now ? Hellooo !! Comon again This is shamefully!


Please/ I told you I will not be responsible for all this negative respons / review further and what the casino licens provider will handle this case to I will not be responsible for any legal action of international cybercrime authority's involvement!

The best way is now to just send me the payout, before all this getting worst negative way !!!

Oki I hope upto now to get the payout fast !
Then We close all case !
  • Loyal member at chat
  • Withdrawal takes sick long time !
• 2 years ago
registered won the money did not even withdraw the deposit. account has been blocked. and they don't answer. don't play here
• 2 years ago
Greetings to all. Were there any problems with withdrawing funds at this casino not so long ago? I have 3 withdrawals hanging for different amounts and different degrees of freshness, but they are all issued on litecoin. The first withdrawal is already coming to become overdue if it is not processed within the stated casino 72 hours. Interestingly, I don't have any transaction numbers, nothing more, except for the letters I received by email, respectively, I can't track the status of these transactions. In fact, the funds simply disappeared from the game balance.Prior to these events, I had a successful withdrawal of funds that was processed within an hour about a month ago. Why this time such a situation I can't understand. It all looks suspicious.

UPDATE TO MY SITUATION. 29.07.2022
3 days later I received my 6,397 ltc. Bitdice representative Mike and the team of Casino Guru Petronela and Andrej helped me solve my problem. For which I am very grateful to them.


There is one caveat that Mike referred to, that supposedly the situation on the crypto market is unstable, so withdrawals are processed longer than usual. But my opinion is that players should not worry about the current situation in the cryptocurrency market when withdrawing funds. Many casinos process transactions instantly regardless of this situation. After all, if the transaction is processed for a very long time, then the total amount of withdrawal received may be less than the one that was originally requested due to a drawdown in the market.

  • quick deposit
  • cryptocurrency
  • a lot of esports
  • poor technical support
  • slow chat, sometimes they don't answer at all
  • discrepancy between the actual timing of the withdrawal of funds, to those that the casino claims
• 2 years ago
Some say that BitDice casino is not that good of a casino, but I beg to differ simply because this site is home to some of the best casino bonuses i have ever seen, and it is safe to say that any player can enjoy their time in playing on this site with big winnings.
• 2 years ago
Casino looks to have a lot of promise.
Slots players (like myself) have most of the regular options with the exception of Microgaming.

Upon sign-up, I received 150 free spins that come with a 25x wagering requirement.. which is where things go off the rails a little.

Only bets made with DEPOSITED funds count towards the wagering requirements.

So don't count on cashing out any bonus money here.
  • Unique design
  • Lots of providers
  • Sports betting
  • Only deposited funds count towards wagering requirements
• 2 years ago
It's been 9 days since my requested withdrawal and I still haven't been paid. A very poor casino. Far from the rating it has.

---- It took some effort and time but I finally got the money.
BitDice Casino
Hello favorite14
My apologies for issues with your withdrawal

Could you send me your account details via mail, so I cant help you resolve this issue:)
mike@bitdice.me

Regards
• 2 years ago
BitDice casino is fine since they have a unique selection of games and a nice roster of live games as well. They do have a great set of bonuses that I admire but I think the site would have been made better if their team can be a little more responsive. That will make playing with them much better.
• 2 years ago
The casino has a very large selection of games and, as far as I know, it is solvent.
• 2 years ago
Quite a good choice to kill free time, good bonuses and a wide range of slots.
• 2 years ago
well, to be fair, at best i would say that this casino is average. haven't tried to withdraw yet, so can't speak on that. okay user experience. present support. good bonus opportunities.
  • good bonus opportunities
• 2 years ago
bitdice is a good casino with fast payouts. highly recommended casino.
• 2 years ago
super casino i like to play in this. bonusses are opkay and tghey have a good support
• 2 years ago
If u win bonus and try to make withdrawal they ban ur account and refuse to give explanation. Thief casino dont waste ur money
  • positive dont matter if they dont pay u and block account with no explanation
  • they ban if u try to withdraw only losing allowed here
• 2 years ago
One of the few casinos that have paid all my winnings on time, everytime. Highly recommended for all!!!!
  • Fast payouts
• 2 years ago
I recommend fast, almost instant withdrawals, reliable casino
• 2 years ago
I have played at Bitdice for some time now just depositing and winning small, and being apple to withdraw my winnings. I have always been a bit sceptical since it looked a little scetchy also with customer support being all from Bangladesh. One night i got lucky and won 251500 dogecoin. That is 30.000 USD. After 1 day nothing happened. 2 days nothing happened. I contact costumer support and they tell me to send an email with very personal information such as id, id with selfie, bank statement, paychecks... i do, even though i am a bit sceptical to the casino. 2 days later, nothing happened. no response. i then concact Mike from bitdice via email. after over a week emailing with bitdice, they somehow tell me that i will not be getting my winnings and they are closing my account.
I am warning everyone from gambling on this casino, once you win big, they will take all your information and your winnings.
If you want to play on a safe casino that also allows VPN go to stake
• 2 years ago
The best part of this casino is all about the way they made an effort to put an emphasis on most of their payment methods. That has always been one of the big factors that players consider when it comes to considering the casino site they have to choose, which means a lot when it comes to their popularity at this point. This is even the best reason why the games are ever flowing in the site since they know they can lure a lot of players in many different ways. In addition, the bonuses have also been effective for the site and most of them are good for a long-term basis
• 2 years ago
Great casino, I had the free bonus spins waiting as soon as entered the promo code after registering, the registration process is quick and minimal, site is very easy to navigate around. Highly recommend.
• 2 years ago
big variety of games
super nice minigames
many payment methods for my country
gives winnings easily compared to other casinos
• 2 years ago
I have visited many online casinos and bitdice Casino is one of the top 3 online casinos in Germany. Simply top. Receive Bunus, Large selection of games Top advice..
• 2 years ago
My first experience was very satisfactory, first because I found a live game that I had not found in other casinos, and secondly, the account verification took approximately 30 minutes, the live chat very professional and in the withdrawal part of earnings equally fast.
  • easy verification
  • fast withdrawal
  • Lots of slots
  • I didn't notice any cons
• 2 years ago
I've been playing here for several months now, so far everything is fine. We were pleased with the slots. There are a lot of them here and they are all very well drawn. Graphics for online casinos, of course, are not the most important thing, but personally I am pleased. Plus it is worth noting those support. It is round-the-clock and solves all issues at once, in real time. I applied there twice about small delays in payment, i am satisfied with the result.
• 2 years ago
I signed up, turned off the free spins, got a deposit bonus, and won. They brought it out pretty quickly. Technical support is good.
• 2 years ago
I have been playing here for a month, stayed because the support team is always ready to help with questions related to the game and payments, and they also have a really huge library of games.
Safety Index explained

Safety Index of BitDice Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BitDice Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low1.8/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Important: Win limit of $100,000 per spin This casino has a win limit rule. You will not be able to win more than $100,000 per spin.

Unfair terms and conditions

  • This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).

Other factors

  • Low win limit: $100,000 / spin or game round

Complaints about BitDice Casino and related casinos (43)

43All0Opened15Not solved18Solved10Rejected

Complaints directly about BitDice Casino

Unresolved Our verdict

No reaction, passive regulator

Black points: 106
Disputed amount: $110

Read more on: askgamblers.com Submitted: 12/2022
Show more complaints (+33)
Discussion

BitDice Casino Discussion

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Payment methods

BitDice Casino payment methods

Currencies
USD,BTC,ETH,LTC,XDG
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