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All40,689Opened885Unresolved5,284Resolved12,791Rejected21,729
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Our verdict Case closed

Power Casino - Player’s asking for a refund.

Resolved Submitted: 15 Jan 2021
Disputed amount: €105
Safety Index 2.0 Very low
Our verdict Other

Gallo Casino - Failed self-exclusion.

Closed Submitted: 15 Jan 2021
Disputed amount: €250
Safety Index 5.6 Below average
Our verdict Insufficient evidence from casino

Galaxy.bet Casino - Player has been accused of fraud.

Unresolved Submitted: 15 Jan 2021
Black points: 2,545
Disputed amount: Ξ5.18
Safety Index 5.4 Below average
Our verdict Unjustified complaint

House Of Pokies Casino - Player’s winnings from promotional play have been voided.

Closed Submitted: 14 Jan 2021
Disputed amount: A$60,000
Safety Index 2.9 Very low
Our verdict Other

Gallo Casino - Player’s attempts to close her account have been overlooked.

Closed Submitted: 14 Jan 2021
Disputed amount: €250
Safety Index 5.6 Below average
Our verdict Unjustified complaint

Emojino Casino - Player’s bets haven’t been accepted.

Closed Submitted: 14 Jan 2021
Disputed amount: €2,100
Safety Index 5.5 Below average
Our verdict Insufficient evidence from casino

ZevCasino - Player has been accused of having multiple accounts.

Unresolved Submitted: 14 Jan 2021
Black points: 1,247
Disputed amount: $1,247
Safety Index 3.3 Very low
Our verdict Case closed

Hyperino Casino - Player’s having difficulties verifying her account.

Resolved Submitted: 14 Jan 2021
Disputed amount: €11,500
Safety Index 9.0 Very high
Our verdict Player stopped responding

Emojino Casino - Player’s struggling to verify his account.

Closed Submitted: 14 Jan 2021
Disputed amount: €290
Safety Index 5.5 Below average
Our verdict Player stopped responding

Spin Million Casino - Player has been accused of playing restricted games.

Closed Submitted: 13 Jan 2021
Disputed amount: C$500
Safety Index 2.8 Very low
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