BetWorld247 Casino Review

The player from Germany hasn’t received their withdrawal. The casino claims the casino paid the player everything. Although, the player initially disagreed with the casino, later he stopped responding to our questions and thus we rejected the complaint.

The player from Germany is experiencing difficulties withdrawing his funds due to limited availability of payment methods. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Germany is unhappy with her winnings being split into several installments. We ended up closing the complaint as "unresolved" because the casino seems to be stalling the withdrawal process on purpose. The casino provided an explanation that nobody understands and refused to elaborate.

The player from Germany had their winnings canceled due to an alleged malfunctioning of the slot machine. We ended up closing the complaint as ‘unresolved’ because the casino didn't provide sufficient evidence to support its claims.

The player from Germany had her payments stopped for an unknown reason. The complaint was initially closed as 'unresolved' as there was no reply from the casino. The casino then requested to reopen the complaint. The player had winnings of EUR150 removed from their account for not fullfilling the terms of the promotion, but was also awaiting four payments of EUR50 to be processed. The casino claimed that two of these payments had been processed but then stated that the player's IBAN was entered incorrectly. This was amended and the player started to receive their payments. At this point the player became unresponsive and so the complaint was eventually rejected.

The player from Germany was dissatisfied with the withdrawal process. She had been waiting for her withdrawal to be processed for more than three weeks at the time of submitting the complaint. Later, the player successfully received a part of the requested amount. After further delays, the player was advised by the casino to create an AstroPay wallet to speed up the withdrawal process. We closed the complaint as 'Resolved' after the player informed us she was receiving the remaining amount in instalments.

The player from Germany requested a withdrawal and the payment was delayed due to a problem between the casino and the bank. The complaint was successfully resolved and the player received their payment.

The player from Germany was experiencing difficulties withdrawing their winnings due to transaction limits. We rejected this case because the player stopped responding. The casino later informed us that the issue had been caused by an error in the system which allowed the minimum limit for withdrawals via Wire Transfer to be higher than the maximum limit. The error has been fixed.

The player from Germany is highly disappointed with time-consuming KYC procedure. The casino experienced issues with payment providers and was not able to pay the player his winnings, therefore we were forced to close this case as 'unresolved'. After a few weeks, we reopened this complaint as per the casino's request and it was confirmed by the player, that his issue is resolved.