Our independent casino review team has taken a detailed look at CasinoRoo in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. CasinoRoo has an Above average Safety Index of 6.8, making it a viable choice for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Read our CasinoRoo review to discover more about this casino and decide whether it is a suitable option for you.
Fairness and safety of CasinoRoo
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of CasinoRoo, we meticulously evaluated and analyzed the Terms and Conditions of CasinoRoo. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.
Based on our estimates or gathered data, CasinoRoo is a small to medium-sized online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
To our knowledge, CasinoRoo is absent from any significant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
On the whole, also considering other contributing factors in our assessment, CasinoRoo has achieved a Safety Index of 6.8, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.
T&Cs of CasinoRoo evaluated
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of CasinoRoo to be unfair.
Note: You can find our specific findings from the T&Cs evaluation here.
CasinoRoo player complaints
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We have found no relevant complaints about this casino.
CasinoRoo user reviews and feedback
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Seeing as there are no user reviews of CasinoRoo in our database yet, we encourage you to rate this casino on our website, and share what your experience was.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Company information and licenses of CasinoRoo
CasinoRoo is in the ownership of Grace Media (Gibraltar) Limited and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.
CasinoRoo holds licenses issued by licensing authorities in these geographic areas: United Kingdom (United Kingdom Gambling Commission), Gibraltar (Gibraltar Licensing Authority).
Withdrawal limits, win limits, and payment method options
CasinoRoo supports 18 payment methods. This includes: VISA, Mastercard, PayPal, Trustly, VISA Electron, Santander, MuchBetter, NatWest, Barclays, Lloyds, Royal Bank of Scotland, Danske Bank, Bank of Ireland, PayByMobile, Nationwide Building Society, HSBC, Monzo Bank, Permanent TSB (PTSB).
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
GBP 10,000 per month
No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. Languages and customer support options available at CasinoRoo are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at CasinoRoo, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of CasinoRoo as good.
CasinoRoo slots and casino games
CasinoRoo gives players an option to play these types of games: Slots, Roulette, Blackjack, Bingo, Jackpot games, Crash games, Other games.
The casino's game library includes titles from 61 providers. This includes NetEnt, Apricot (Microgaming), Play'n GO, Merkur Gaming, Blueprint Gaming, Pragmatic Play, Red Tiger Gaming, Big Time Gaming, NYX Gaming Group, Eyecon, Habanero, Leander Games, Rabcat, 1X2 Gaming, Iron Dog Studio, Realistic Games, Inspired Gaming, PearFiction Studios, Ino Games, Oros Gaming, Prospect Gaming, Live 5 Gaming, Half Pixel Studios, Wishbone, Slingshot Studios, Alchemy Gaming, GONG Gaming Technologies, Nailed it! Games, NetGaming, Fortune Factory Studios, ALL41 STUDIOS, PlayNova, Northern Lights Gaming, RAW iGaming, Foxium, Buck Stakes Entertainment, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, Gameburger Studios, Real Dealer Studios, Games Inc., Switch Studios, Neon Valley Studios, Stakelogic, High Limit Studio, Pulse 8 Studios, SpinPlay Games, Neko Games, Gold Coin Studios, Hammertime, Aurum Signature Studios, Games Global, Just For The Win, Light & Wonder, Golden Rock Studios, Snowborn Games, Stormcraft Studios, Circular Arrow, Hacksaw Gaming, AreaVegas.
CasinoRoo bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 3 bonuses from CasinoRoo in our database, and all offers are listed in the 'Bonuses' section.
Note: For more information about this casino's offers, check out our separate page dedicated to CasinoRoo bonuses.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(18)
Payment methods (18)
Withdrawal limits
per month
£10,000
Games
Show all
Slots
Roulette
Blackjack
No betting
No video poker
Bingo
No baccarat
Jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
No video poker
Bingo
No baccarat
Jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
Crash games
Language options
English website
English customer support
English live chat
Game providers
Show all
(61)
Game providers (61)
CASINO SCREENSHOTS
Positives
Good selection of game providers
Unlimited monthly withdrawals
Live chat support is available 24/7
Payments by PayPal are available
Negatives
Possible withdrawal fees
Live dealer games are not available
Interesting facts
Live chat support uses the auto-translate feature for some languages
Browse all bonuses offered by CasinoRoo, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(0)
User reviews of CasinoRoo
This is a place to share experience with CasinoRoo. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
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Rated by 0 users
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Safety Index explained
Safety Index of CasinoRoo explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of CasinoRoo. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average6.8/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Complaints about CasinoRoo and related casinos (1)
