HomeOnline casinosCasinoRoo Review

CasinoRoo Review

avatarMatej L.
Last updated 06/2026
Safety Index
6.2
User feedbackNot enough data
0 review
avatarMatej L.
Last updated 06/2026

Casino under maintenance

CasinoRoo is currently under maintenance and therefore may not be accessible.

Important (1)
Doesn't accept players from Ohio
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Pros and cons

  • Good selection of game providers
  • Unlimited monthly withdrawals
  • Various responsible gaming options available
  • Payments by PayPal are available
  • Possible withdrawal fees
  • Live chat support is not available 24/7
  • Live dealer games are not available

Casino screenshots

CasinoRoo_homepage_desktop
CasinoRoo_game_gallery_desktop
CasinoRoo_promotions_desktop
CasinoRoo_homepage_mobile
CasinoRoo_game_gallery_mobile
CasinoRoo_promotions_mobile

CasinoRoo Review

CasinoRoo has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. Use the Safety Index as a guide. A higher score generally means fewer risks when you play and withdraw. CasinoRoo has a Below average Safety Index of 6.2, which means it may not be the best choice for most players in terms of fairness and safety. Continue reading our CasinoRoo review and learn more about this casino in order to determine whether or not it's the right one for you.

Fairness and safety of CasinoRoo

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of CasinoRoo, we meticulously evaluated and analyzed the Terms and Conditions of CasinoRoo. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.

Based on our estimates or gathered data, CasinoRoo is a small to medium-sized online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

To our knowledge, CasinoRoo is absent from any significant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

On the whole, also considering other contributing factors in our assessment, CasinoRoo has achieved a Safety Index of 6.2, which is classified as Below average. To our knowledge, this casino is not a suitable option for players seeking an online casino that fosters fairness and honesty in its treatment of customers.

CasinoRoo T&Cs

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of CasinoRoo to be unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints filed about CasinoRoo

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We have found no relevant complaints about this casino.

CasinoRoo user reviews and feedback

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

Seeing as there are no user reviews of CasinoRoo in our database yet, we encourage you to rate this casino on our website, and share what your experience was.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Company information and licenses of CasinoRoo

CasinoRoo has estimated annual revenues higher than $1,000,000. This makes it one of smaller online casinos on our scale.

CasinoRoo holds licenses issued by licensing authorities in these geographic areas: United Kingdom (United Kingdom Gambling Commission), Gibraltar (Gibraltar Licensing Authority).

Withdrawal limits, win limits, and payment method options

CasinoRoo supports 8 payment methods. This includes: Mastercard, VISA, VISA Debit, Trustly Pay, PayPal, Pay by Bank, MuchBetter, Google Pay.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Support and language availability

"We factor in customer support quality and language options as key data points whenever we review an online casino." The table below contains information about the languages at CasinoRoo.

Language Website Customer support Live chat
English Yes Yes Yes

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at CasinoRoo, your account, withdrawals, or anything else. Our testing found CasinoRoo's customer support to be good.

CasinoRoo slots and casino games

CasinoRoo gives players an option to play these types of games: Slots, Roulette, Blackjack, Bingo, Jackpot games, Crash games, Other games.

The casino's game library includes titles from 55 providers. This includes NetEnt, Play'n GO, Blueprint Gaming, Pragmatic Play, Red Tiger Gaming, Thunderkick, ELK Studios, Ezugi, Eyecon, 1X2 Gaming, Booming Games, Iron Dog Studio, Realistic Games, Inspired Gaming, PearFiction Studios, Ino Games, Oros Gaming, Prospect Gaming, S Gaming, Wishbone, Slingshot Studios, Alchemy Gaming, Ad Lunam, NetGaming, Nailed it! Games, Fortune Factory Studios, All For One Studios (ALL41), Northern Lights Gaming, RAW iGaming, Foxium, Buck Stakes Entertainment, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, Reel Play, Gameburger Studios, Real Dealer Studios, Games Inc., Barstruck, Switch Studios, Neon Valley Studios, High Limit Studio, Peter & Sons, SpinPlay Games, Neko Games, Gold Coin Studios, Hammertime, Aurum Signature Studios, Games Global, Just For The Win, Gaming Realms, Light & Wonder, Snowborn Games, Stormcraft Studios, AreaVegas.

CasinoRoo bonuses and promo codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.

Currently, our database has the following bonus from CasinoRoo:

  • 100 EXTRA SPINS on Big Bass Splash

Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.

Company info

  • Operator Grace Media (Gibraltar) Limited
  • Platform Grace Media
  • Established 2018
  • Estimated annual revenues < $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of CasinoRoo. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Unfair
Issues found: 8
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small to medium casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Very good
Total complaints: 1
Last updatedLast updated
  • Opened 0
  • Unresolved 0
  • Resolved 0
  • Rejected 1
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      Important
      Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
      Unfair terms and conditions
      • Use of the Martingale betting strategy may result in confiscated winnings
      • Common bonus hunting strategies may be seen as a serious T&C violation
      • Low-risk play may lead to winnings being confiscated
      • Use of betting techniques that do not provide an unfair advantage may be seen as a serious T&C violation
      • Players must watch how much they bet even when playing without bonuses
      • Casino voids gaming account balances after less than two years of account inactivity
      • Repeatedly withdrawing and redepositing to get more bonuses may lead to winnings being confiscated
      • Low-risk play may lead to winnings being confiscated
      Complaints about CasinoRoo
      Submit a complaint

      Games

      Explore the game selection available at CasinoRoo. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slots
      Roulette
      Blackjack
      Betting
      Video poker
      Bingo
      Baccarat
      Jackpot games
      Live games
      Poker
      Craps and dice
      Keno
      Scratch cards
      eSports betting
      Crash games
      Available: 6 Not Available: 9
      Real Games
      Verified by Gamecheck

      Game providers

      Show all (55)
      • NetEnt
      • Pragmatic Play
      • ELK Studios
      • Eyecon
      • Red Tiger Gaming
      • Play'n GO
      • Blueprint Gaming

      CasinoRoo bonuses

      Browse all bonuses offered by CasinoRoo, including their no deposit bonus offers and first deposit welcome bonuses.

      Casino Guru
      We want players to understand gambling.

      Payments

      Browse an overview of payment methods supported by CasinoRoo, along with related limits and fees associated with transactions to or from your casino account.

      Payment methods

      Show all (8)
      • VISA
      • Mastercard
      • VISA Debit
      • PayPal
      • Trustly Pay
      • MuchBetter
      • Pay by Bank

      Transaction limits

      Withdrawal limits
      Not limited for GBP
      Win limits
      Unknown

      Currencies

      Traditional

      Supported Fiat currencies.

      GBP

      Customer support

      Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

      Language options

      Website
      Available in 1 language
      English
      Live chat
      Available in 1 language
      English
      Customer support:
      Available in 1 language
      English
      Live chat rating
      Good
      Last updatedLast updated
      Date and tester
      Rating
      28 Aug 2024
      Natalia J.
      Good
      27 Nov 2023
      Lilo S.
      Good
      30 May 2023
      Martin P.
      Good
      16 Aug 2022
      Stefan M.
      Good
      12 Jul 2021
      Maria S.
      Good
      13 Jun 2020
      Radovan P.
      Good
      E-mail support rating
      Subpar
      Last updatedLast updated
      Date and tester
      Rating
      29 May 2025
      Mária B.
      Subpar

      User reviews of CasinoRoo

      This is a place to share experience with CasinoRoo. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Not enough data

      Rated by 0 users

      Very positivePositiveNeutralNegativeVery negative

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      CasinoRoo discussion

      Discuss anything related to CasinoRoo with other players, share your opinion, or get answers to your questions.

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