HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39578Opened953Not solved5102Solved11074Rejected22449
Active filters: Casino:
Clear all filters
Case closed Our verdict

Other

Disputed amount: €1

WinBet Casino BG - Player has been removed from virtual sports tournament.

WinBet Casino BG
Safety Index:High Submitted: 16 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $188

Yabby Casino - Player’s account has been blocked.

Yabby Casino
Safety Index:High Submitted: 16 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $500

Hallmark Casino - Player’s experiencing difficulties contacting casino support.

Hallmark Casino
Safety Index:Below average Submitted: 16 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €100

Win Unique Casino - Player’s questioning the number of personal documents required for verification.

Win Unique Casino
Safety Index:Very low Submitted: 16 Apr 2020
Unresolved Our verdict

Justified complaint

Black points: 1043
Disputed amount: €1,600

Lord of the Spins Casino - Player’s winnings have been confiscated due to 30% maximum bet rule.

Lord of the Spins Casino
Safety Index:Very low Submitted: 16 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 25,000 руб

Slotum Casino - Player’s experiencing difficulties contacting casino support.

Slotum Casino
Safety Index:Above average Submitted: 16 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €1,900

Dunder Casino - Player’s experiencing difficulties withdrawing his winnings.

Dunder Casino
Safety Index:Above average Submitted: 16 Apr 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,150

Fortune Clock Casino - Player’s questioning withdrawal process.

Fortune Clock Casino
Safety Index:Very low Submitted: 16 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €138

Slot10 Casino - Player’s complaining about technical glitch.

Slot10 Casino
Safety Index:Very low Submitted: 16 Apr 2020
Unresolved Our verdict

Justified complaint

Black points: 2466
Disputed amount: €3,800

Dingo Casino - Player wishes to close his account.

Dingo Casino
Safety Index:Very low Submitted: 16 Apr 2020
Show more complaints (+10)
Showing 38,281 - 38,290 of 39,578 complaints
1...3828 3829 3830...3958
Go to pageof 3,958 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news