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Case closed Our verdict

Unjustified complaint

Disputed amount: R75,000

Rich Casino - Player’s bonus winnings were confiscated.

Rich Casino
Safety Index:Below average Submitted: 11 Dec 2019
Unresolved Our verdict

No reaction, good regulator

Black points: 60
Disputed amount: €100

32Red Casino IT - Player cannot request a withdrawal.

32Red Casino IT
Safety Index:Very high Submitted: 11 Dec 2019
Resolved Our verdict

Case closed

Disputed amount: £200

SpinUp Casino - Failed self-exclusion.

SpinUp Casino
Safety Index:Very low Submitted: 11 Dec 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €300

WinTime Casino IT - Player is experiencing a problem with a withdrawal.

WinTime Casino IT
Safety Index:Below average Submitted: 11 Dec 2019
Resolved Our verdict

Case closed

Disputed amount: €1,625

Vulkan Vegas Casino - Player is complaining about confiscated bonus winnings.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 11 Dec 2019
Case closed Our verdict

Player stopped responding

Disputed amount: A$150

Syndicate Casino - Player is experiencing a problem with his withdrawal.

Syndicate Casino
Safety Index:Above average Submitted: 11 Dec 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: Can$105

1xSlots Casino - Player cannot withdraw his money.

1xSlots Casino
Safety Index:High Submitted: 10 Dec 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €1,600

Kajot Casino - Player’s winnings were forfeited.

Kajot Casino
Safety Index:High Submitted: 10 Dec 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €350

Bob Casino - Player complains that his withdrawal request wasn’t processed because he closed his account.

Bob Casino
Safety Index:Below average Submitted: 10 Dec 2019
Case closed Our verdict

Player stopped responding

Disputed amount: A$3,003

Bonza Spins Casino - Player is experiencing a problem with her withdrawal.

Bonza Spins Casino
Safety Index:Very low Submitted: 10 Dec 2019
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