Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
This review examines Winnerama Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Winnerama Casino has Low Safety Index of 4.6, indicating a bad performance in terms of fairness and safety based on our evaluation criteria. Take a look at our full Winnerama Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Fairness and safety of Winnerama Casino
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our Winnerama Casino review, we carefully went through and inspected the Terms and Conditions of Winnerama Casino. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.
Based upon our estimates and collected information, we consider Winnerama Casino a medium-sized online casino. Considering its size, this casino has a high sum of disputed winnings in complaints from players. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
We did not find Winnerama Casino on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All in all, when combined with other factors that come into play in our review, Winnerama Casino has landed a Low Safety Index of 4.6. We urge players to refrain from using this casino and search for one with a higher Safety Index instead.
Note: To the best of our knowledge, Winnerama Casino is associated with 2 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Winnerama Casino.
Winnerama Casino T&Cs
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Winnerama Casino to be unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Winnerama Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 9 complaints directly about this casino in our database, as well as 12 complaints about other casinos related to it. Because of these complaints, we've given this casino 6,270 black points in total, out of which 3,993 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Winnerama Casino
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Winnerama Casino has a Mixed User feedback score based on the 16 user reviews in our database. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Winnerama Casino company information and licenses
Winnerama Casino belongs to Tangiers Casino Group and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.
To the best of our knowledge, Winnerama Casino has not been granted a license by any gambling regulatory authority.
About payment methods and win and withdrawal limits
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 4,000 per week
No win limit
EUR 16,000 per month
CAD 4,000 per week
CAD 16,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below contains information about the languages at Winnerama Casino.
Language
Website
Customer support
Live chat
English
Spanish
German
French
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Since customer support can assist you with problems related to registration process at Winnerama Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Winnerama Casino to be average.
Winnerama Casino slots and casino games
You can play these types of games at Winnerama Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Other games.
Titles supplied by 3 casino game providers are available. This includes Pragmatic Play, Betsoft Gaming, Octopus Gaming.
Bonuses and codes offered by Winnerama Casino
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. There are 7 bonuses offered by Winnerama Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Visit our separate page on Winnerama Casino bonuses to learn more about this casino's offers.
Browse all bonuses offered by Winnerama Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(16)
User reviews of Winnerama Casino
This is a place to share experience with Winnerama Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
The problem I have with Winnerama Casino is that they had shown to be deceitful, misleading, fraudulent, and having no shame with their ill-conduct and malpractice.
I had made a deposit of R350 as a sign up bonus. I received email confirmation that the wagering requirements have been met. I submitted KYC documents and received email confirmation that this had fully verified my account. I submitted a withdrawal of 18 000 ZAR and then everything went downhill from there. They requested proof of the deposit which I had provided via bank statement. They requested ownership of financial accounts which I had provided for my credit card (which I made the deposit with) as well as proof of my Neteller account, and finally proof of my Luno (Bitcoin) account. They had stated that my account had been selected for random game verification processes which had passed. At the end I had been advised to proceed with the withdrawal once more. Only to receive an email a few days later stating that they are terminating the relationship between us and they can do so without notice, and had not provided any reasons (even though the terms and conditions do not state that they can do so without any reason.) I had enquired into reasoning but did not receive any response.
It cannot be correct or just that they could conduct themselves in such a way and get a way with it. I had made my winnings fair and square, followed all requests from them and still they turn around and end the relationship to get out of paying me. All this without even returning my deposit which simply shows how completely thieving they are.
winnerama casino they are not honest.. they made me wait more than 30 days for my withdrawal, they didn't pay and today they closed my account without any reason and explanation... how can this casino have any reputation????
Avoid this casino! As soon as you request a withdrawal the problems will begin, request for information, more delays, funds returned, more requests for information, more delays, lack of communication, more delays. I then had to request 4 times for them to close my account as I refused to give them another cent.
I have been trying to get my winnings from winnarama for almost 3 months and now i can't even get a reply to my e-mails nore can i access there onsite help line they where quick to take my money but as soon as i won and wanted to withdraw i got excusses that they need something sent then i can reapply so i did that 6 time as they are that retarded to just say that u need this this and this at the activation page it has been all most 2 weeks since i have placed my withdrawal request for the 7th time and nothing so now i am going to start looking in to a few things and from this i am going to make sure they are brought to justice for this because i am sick of frauders and scammers like this lot and i a also going to find out what else to do so now one else ever gets sucked in to there BS lies
you will never see your money, when you try to withdraw they will not send you the money but lie their way out of it, NOT LICENSED NOT LICENSED NO LICENSE NO LICENSE. the fact theyre hiding that they dont have a license on casino guru makes me think theyre making money from these scammers also, any other casino with no license they have a big warning but on this one they hid it...
Continuously delays payment even when proper documentation has already been provided weeks earlier. They were by the book in terms of their own rules but today they broke them by asking for documents that had been previously submitted and subject to full 10 business day management review. Still awaiting resolution, I am hoping that this was an honest mistake on their part.
Great games
Daily tournaments and races
25 Free spins on a wide range of slots (of your choosing) twice a week
Read the fine print
Delays in payment, if ever
mondronio
Unregistered user
• 2 years ago
It is impossible to collect, I was depositing from 5 to 10 dollars to try but at the time of collection they give a thousand turns not to pay.
I earned 500 dollars, they don't let me withdraw more than 100 per week, they take 5 business days to respond and you have to have a deposit of 25 prior to the withdrawal request. If they give me so many laps to withdraw, how am I going to deposit more money? treat me like a fool?
Es imposible cobrar, fui depositando de 5 a 10 dolares para probar pero al momento de cobrar dan mil vueltas para no pagar.
Gane 500 dolares, no me dejan retirar mas de 100 por semana, tardan 5 dias habiles en responder y tenes que tener un deposito de 25 previo al pedido de retiro. Si me dan tantas vueltas para retirar, como voy a depositar mas dinero? me tratan de tonto?
I won a fairly big amount about 7 days ago. Wanted to withdraw my money and was told I can only do this if my account was verified which I proceeded to upload my documents. I was on via live chat with them. I was told that i must close and open the casino again which i did and it seemed that i was verified. The system then let me withdraw my winnings. I waited the 5 business days as I was told to do, I then saw that my withdrawals were canceled I then reached out to them again and was told to upload my ID with me holding I tried this but nothing. And now the back and forth began, I used their online system which shows you to take a photo of your driver's license and a photo of your face. Which I did and once again was not verified. I was also emailed by their accounts department and told the following. Please note that your payout request has been declined due to the fact that we are missing your handheld picture ID.
Please feel free to upload a picture of you holding your ID on the website, under the Verification page, or by email at your earliest convenience, and then you may resubmit your withdrawal request in the system.
Thank you for your understanding in the matter. If you need any help please do not hesitate to contact us, we will gladly assist you. as you can see it clearly states that I can also email it to them which was also confirmed by the live chat. I have emailed it to them as well as other documents but they are still giving me the runaround seems as if they do not want to payout. I am an avid gambler and use numerous online sites for that purpose and this is the first time i have had this type of problem I also now see they have disabled my live chat icon so i cannot get in touch that way any longer
Just like Slotland you will receive a $35 no deposit bonus.
My experience was good but short, due to the loss of bonus money.
No deposit bonus works
Not a lot of fun games
Safety Index explained
Safety Index of Winnerama Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Winnerama Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Low4.6/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Unfair terms and conditions
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.4
Tangiers Casino has a Safety Index of 5.4, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.4
Tangiers Casino has a Safety Index of 5.4, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.4
Tangiers Casino has a Safety Index of 5.4, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.4
Tangiers Casino has a Safety Index of 5.4, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.4
Tangiers Casino has a Safety Index of 5.4, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.4
Tangiers Casino has a Safety Index of 5.4, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Submitted:
23 Nov 2020
Show more complaints (+40)
Discussion
Winnerama Casino Discussion
Discuss anything related to Winnerama Casino with other players, share your opinion, or get answers to your questions.
