HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,578Opened962Unresolved5,145Resolved12,450Rejected21,021
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Nine Casino - Player is struggling to complete the account verification.

Resolved Submitted: 23 Apr 2023
Disputed amount: €1,400
Safety Index 8.8 High
Our verdict Player stopped responding

Betano Casino CZ - Player would like to open an account.

Closed Submitted: 22 Apr 2023
Disputed amount: 99 Kč
Safety Index 9.7 Very high
Our verdict Player stopped responding

Royal Bets Casino - Player wishes to cancel the active bonus.

Closed Submitted: 22 Apr 2023
Disputed amount: 300 R$
Safety Index 6.1 Below average
Our verdict Player stopped responding

Monkaji Casino - Player’s account has been blocked.

Closed Submitted: 22 Apr 2023
Disputed amount: $1,082
Safety Index 8.5 High
Our verdict Case closed

24slots Casino - Player’s winnings have been reduced.

Resolved Submitted: 22 Apr 2023
Disputed amount: 3,356 kr
Safety Index 2.3 Very low
Our verdict Player stopped responding

BitStrike Casino - The player's unable to play any games.

Closed Submitted: 22 Apr 2023
Disputed amount: $30
Safety Index 5.0 Below average
Our verdict Player stopped responding

MoreSpin Casino - The player's requesting a refund of his deposits.

Closed Submitted: 22 Apr 2023
Disputed amount: €75
Safety Index 2.9 Very low
Our verdict Player stopped responding

Play Boom Casino - The player's deposit did not arrive.

Closed Submitted: 22 Apr 2023
Disputed amount: €100
Safety Index 5.6 Below average
Our verdict No reaction

Monkaji Casino - The player's requesting a refund of his deposit.

Unresolved Submitted: 22 Apr 2023
Black points: 376
Disputed amount: €600
Safety Index 8.5 High
Our verdict Player stopped responding

All In Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 22 Apr 2023
Disputed amount: €300
Safety Index 7.9 Above average
Show more complaints (+10)
Showing 28,831 - 28,840 of 39,578 complaints
1...2,883 2,884 2,885...3,958
Go to pageof 3,958 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.