HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,269Opened780Unresolved5,628Resolved13,369Rejected22,492
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

7BitCasino - Player's winnings confiscated due to alleged multiple accounts.

Closed Submitted: 01 Oct 2023
Disputed amount: 2,230 TRX
Safety Index 9.5 Very high
Our verdict Player stopped responding

Lance! Betting Casino - Long withdrawal verification process issue.

Closed Submitted: 01 Oct 2023
Disputed amount: 100 R$
Safety Index 8.6 High
Our verdict Case closed

VIP Casino CA - Player's deposit not credited to account.

Resolved Submitted: 01 Oct 2023
Disputed amount: C$25
Safety Index 6.4 Below average
Our verdict Unjustified complaint

iWild Casino - Player’s request for account closure and refund delayed.

Closed Submitted: 01 Oct 2023
Disputed amount: $850
Safety Index 9.8 Very high
Our verdict Player stopped responding

3777Win Casino - Player's withdrawal is delayed and not paid.

Closed Submitted: 01 Oct 2023
Disputed amount: 10,500 R$
Safety Index 5.4 Below average
Our verdict Player stopped responding

7Slots Casino - Player is struggling with verification process.

Closed Submitted: 01 Oct 2023
Disputed amount: $200,990 CLP
Safety Index 8.7 High
Our verdict Player stopped responding

Fortune Clock Casino - Player faced issues while closing the account.

Closed Submitted: 01 Oct 2023
Disputed amount: ??
Safety Index 5.2 Below average
Our verdict No reaction policy

CasinerX Casino - Player struggles with unresponsive casino over withdrawal.

Unresolved Submitted: 01 Oct 2023
Black points: 32
Disputed amount: $70
Safety Index 2.9 Very low
Our verdict Case closed

Onedun Casino - Player coping with delayed payment.

Resolved Submitted: 01 Oct 2023
Disputed amount: €500
Safety Index 8.3 High
Our verdict Failed self-exclusion

Jimmy Winner Casino - Player’s request for self-exclusion is not being honored.

Unresolved Submitted: 01 Oct 2023
Black points: 242
Disputed amount: £500
Safety Index 4.4 Low
Show more complaints (+10)
Showing 28,841 - 28,850 of 42,269 complaints
1...2,884 2,885 2,886...4,227
Go to pageof 4,227 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.