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Resolved Our verdict

Case closed

Disputed amount: Can$1,300

Slotjoint Casino - Player is experiencing difficulties with the casino's verification policy.

Slotjoint Casino
Safety Index:Above average Submitted: 13 Sep 2019
Case closed Our verdict

Player stopped responding

Disputed amount: R500

Apollo Slots Casino - Player lost her bonus winnings due to violation of Bonus T&Cs.

Apollo Slots Casino
Safety Index:Below average Submitted: 13 Sep 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €125

Pin-Up Casino - The player is experiencing difficulties with the verification process.

Pin-Up Casino
Safety Index:Very high Submitted: 11 Sep 2019
Unresolved Our verdict

Justified complaint

Black points: 11071
Disputed amount: A$50,000

Bonza Spins Casino - Player's withdrawal is delayed due to a long verification process.

Bonza Spins Casino
Safety Index:Very low Submitted: 10 Sep 2019
Case closed Our verdict

Insufficient evidence from player

Disputed amount: ??

TotoGaming Casino - Player registered in the casino to take advantage of the free spins but never received them.

TotoGaming Casino
Safety Index:Below average Submitted: 10 Sep 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €500

Cashpot Casino - Player’s withdrawal is delayed.

Cashpot Casino
Safety Index:Very low Submitted: 09 Sep 2019
Case closed Our verdict

Insufficient evidence from player

Disputed amount: A$760

Syndicate Casino - The player's account with a remaining balance has been blocked.

Syndicate Casino
Safety Index:High Submitted: 09 Sep 2019
Unresolved Our verdict

Uncertain case, passive regulator

Black points: 35
Disputed amount: R9,000

Punt Casino ZA - The player's winnings were cancelled after playing with a bonus.

Punt Casino ZA
Safety Index:Low Submitted: 09 Sep 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: €10,082

Alf Casino - The player's account was closed, and the winnings confiscated.

Alf Casino
Safety Index:Very high Submitted: 08 Sep 2019
Resolved Our verdict

Case closed

Disputed amount: A$7,500

Planet 7 OZ Casino - The player has been waiting for her withdrawals for several months.

Planet 7 OZ Casino
Safety Index:Below average Submitted: 08 Sep 2019
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