Wager Beat Casino - Player cannot receive her winnings.

Really disappointed this is a no go!!!to everyone who thinks this is a good online casino app DO NOT PLAY!!! I repeat DO NOT!!! won’t let you withdraw unless you give back winnings of $3000aud and yet no winnings whatsoever!!! Wasted so much money just as you’re near $3000 winnings it takes you back to drawing board. Very very bad

Dear Christy,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please, could you provide more information and details so we can understand fully what the issue might be? Were your winnings confiscated? Have you tried contacting the casino regarding this issue? Please forward any relevant communication between you and the casino to kristina.s@casino.guru, if there is any (or, alternatively, post it here). I will be waiting for your reply patiently and hope to help you as soon as possible.

Best regards,

Krisitna

Dear Christy,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.