HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,578Opened962Unresolved5,145Resolved12,450Rejected21,021
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

OhMySpins Casino - Player is requesting a refund of his deposits.

Closed Submitted: 24 Apr 2023
Disputed amount: €1,000
Safety Index 9.2 Very high
Our verdict Case closed

CasinoJAX - Player’s winnings have been reduced.

Resolved Submitted: 23 Apr 2023
Disputed amount: A$1,407
Safety Index 5.5 Below average
Our verdict Case closed

BetBRX Casino - Player's account has been reopened.

Resolved Submitted: 23 Apr 2023
Disputed amount: €5,000
Safety Index 5.8 Below average
Our verdict No reaction

LiveCasino365 - Player's struggling to withdraw their winnings.

Unresolved Submitted: 23 Apr 2023
Black points: 601
Disputed amount: €1,628
Safety Index 4.8 Low
Our verdict Case closed

Millionaria Casino - Player’s account has been blocked.

Resolved Submitted: 23 Apr 2023
Disputed amount: €400
Safety Index 8.7 High
Our verdict Unjustified complaint

YeBet Casino - Player has been accused of opening multiple accounts.

Closed Submitted: 23 Apr 2023
Disputed amount: 10,000 TRX
Safety Index 2.9 Very low
Our verdict Player stopped responding

PalmSlots Online Casino - Player is struggling to complete bonus wagering.

Closed Submitted: 23 Apr 2023
Disputed amount: €13,000
Safety Index 1.6 Very low
Our verdict Case closed

Posido Casino - Player is struggling to complete bonus wagering.

Resolved Submitted: 23 Apr 2023
Disputed amount: €2,500
Safety Index 8.0 High
Our verdict Player stopped responding

Leon Casino - Player is struggling to complete account verification.

Closed Submitted: 23 Apr 2023
Disputed amount: €427
Safety Index 1.1 Very low
Our verdict Player stopped responding

Admiral Casino CZ - Player complains that he didn’t receive any bonus.

Closed Submitted: 23 Apr 2023
Disputed amount: 150 Kč
Safety Index 9.8 Very high
Show more complaints (+10)
Showing 28,821 - 28,830 of 39,578 complaints
1...2,882 2,883 2,884...3,958
Go to pageof 3,958 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.