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Casino-X Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Access from Ohio blocked, VPN forbidden
Payment methods
Show all (44)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • Giropay
  • POLi
Withdrawal limits
 per month
$100,000
Pomadorro N.V.
Pomadorro N.V.
2012
> $20,000,000
OverviewBonusesUser reviews23Safety Index explainedDiscussion3Payment methods44
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Casino-X Review

In this review, Casino-X has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Casino-X has an Above average Safety Index of 7.3, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Take a look at our full Casino-X review, which offers useful insights to determine whether this casino suits your requirements and preferences.

Is Casino-X fair and safe? Safety Index explained

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.

In our Casino-X review, we carefully went through and inspected the Terms and Conditions of Casino-X. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.

According to our approximate calculation or collected information, Casino-X is a very large online casino. This casino has an average value of denied payouts in player complaints with respect to its size. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

We did not find Casino-X on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

All of that, together with other factors considered in our review, has resulted in Casino-X having a Safety Index of 7.3, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.

Note: To the best of our knowledge, Casino-X is associated with 2 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Casino-X. They had a negative effect.

Casino-X T&Cs

Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Casino-X to be mostly fair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Casino-X

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We currently have 5 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 5,900 black points in total, out of which 5,351 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Casino-X

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

The user satisfaction feedback of Casino-X shared by 23 users has resulted in a Great User feedback score. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Casino-X company information and licenses

Casino-X belongs to Pomadorro N.V. and has estimated yearly revenues over $20,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.

Casino-X has a gambling license in Curaçao. Their license was granted by Curaçao Gaming Control Board.

About payment methods and win and withdrawal limits

Casino-X accepts 44 payment options. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Giropay, POLi, EPS, WebMoney, QiWi, Trustly, Maestro, Neosurf, American Express, Bitcoin (BTC), AstroPay, Wire-transfer, Bank transfer, Inpay, Tele2, Binance Coin (BNB), BeeLine, Discover, Cardano (ADA), Piastrix, Ethereum (ETH), МИР - Mir, ecoVoucher, Litecoin (LTC), Jeton, JCB, MuchBetter, Rapid Transfer, PAYCO, Ripple (XRP), UzCard, Tether (USDT), ApplePay, iWallet, ePay.bg, USD Coin (USDC), Toncoin (TON), Dogecoin (XDG).

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
USD 100,000 per month No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The table below contains information about the languages at Casino-X.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Russian Yes Yes Yes24/7
Japanese Yes No No
Korean Yes No No
Hindi Yes No No
Azerbaijani Yes No No

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Since customer support can assist you with problems related to registration process at Casino-X, account problems, withdrawals, or other issues, it holds significant value for us. We would say Casino-X has a good customer support based on the responses we have received during our testing.

Casino-X casino games and slots

You can play these types of games at Casino-X: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 79 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, Ezugi, BGaming, Endorphina, Wazdan, Spinomenal, Booming Games, Tom Horn, High 5 Games, Genesis Gaming, Belatra Games, Relax Gaming, Smartsoft Gaming, Boldplay, Fantasma Games, Platipus, Swintt, Phoenix7, Indigo Magic, Win Fast, Aviatrix, Spribe, Gamomat, OneTouch, iMoon, Galaxsys, Lady Luck Games, Enjoy Gaming, RAW iGaming, Mascot Gaming, SlotMill, Vivo Gaming, Onlyplay, Amusnet (EGT), Givme Games, PGsoft (Pocket Games Soft), Reel Play, Oryx Gaming, Atomic Slot Lab, Gaming Corps, Gamebeat, OctoPlay, Skywind Group, Caleta Gaming, King Show Games, AvatarUX, Retro Gaming, Live88, Microgame, 3 Oaks Gaming, Gamzix, Kalamba Games, CQ9 Gaming, Manna Play, Winfinity, Rogue Gaming, Bet2tech, Hacksaw Gaming, 4ThePlayer, Print Studios, Ruby Play, Elysium Game Studio, Ka Gaming.

Casino-X bonuses and promo codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. There are 12 bonuses offered by Casino-X in our database at the moment. All the deals are available in the 'Bonuses' section of this review.

Note: Visit our separate page on Casino-X bonuses to learn more about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (44)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • Giropay
  • POLi
Withdrawal limits
 per month
$100,000

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (6)
English customer support
All languages (2)
English live chat
All languages (2)

Game providers
Show all (79)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • Novomatic
  • Big Time Gaming
  • Yggdrasil Gaming
CASINO SCREENSHOTS
casino_x_homepage_desktop
casino_x_promotions_desktop
casino_x_homepage_mobile
casino_x_game_gallery_mobile
casino_x_promotions_mobile

Positives

  • Players are allowed to use VPN
  • Huge selection of games
  • Wide range of languages and currencies

Negatives

  • Strict dormant account policy
  • Limited responsible gaming options
  • Too strict control of bonus conditions
  • Customer support via phone is not available
  • Casino just rarely reacts on public complaints

Interesting facts

  • Live chat support uses the auto-translate feature for some languages
Author & Guarantor: Burak Onder Last updated: 28 Nov 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Casino-X bonuses

Browse all bonuses offered by Casino-X, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (23)

User reviews of Casino-X

This is a place to share experience with Casino-X. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Great

Rated by 23 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 3 months ago
Good old casino. simple registration and fast withdrawals. I have been playing for a long time and have not had any problems with them, one thing is upsetting is the commission for deposit and withdrawal
  • quick conclusions
  • easy registration
  • deposit commission
• 1 year ago
FS with poor progress.
Wagering conditions are good, but always stop in the middle of the conditions. It was a bad start for me, so I won't be depositing anymore.
I doubt cheating.
  • many game.many bonus.
  • low rtp.so little fs
Safety Index explained

Safety Index of Casino-X explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino-X. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.0/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Complaints about Casino-X and related casinos (28)

28All0Opened8Not solved5Solved15Rejected

Complaints directly about Casino-X

Complaints about related Ramenbet Casino (Same management)

Complaints about related Joy Casino (Same management)

Show more complaints (+6)
Discussion

Casino-X Discussion

Discuss anything related to Casino-X with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

Casino-X payment methods

Currencies
USD,CAD,EUR,AUD,AZN,BTC,ETH,INR,JPY,KRW,KZT,LTC,NOK,RUB,SEK,TRY,USDC,USDT,XDG
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