Rated by 21 users
In this review, Casino-X has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Casino-X has Low Safety Index of 4.4, indicating a bad performance in terms of fairness and safety based on our evaluation criteria. Take a look at our full Casino-X review, which offers useful insights to determine whether this casino suits your requirements and preferences.
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our Casino-X review, we carefully went through and inspected the Terms and Conditions of Casino-X. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.
According to our approximate calculation or collected information, Casino-X is a very large online casino. This casino has an average value of denied payouts in player complaints with respect to its size. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
We did not find Casino-X on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All in all, when combined with other factors that come into play in our review, Casino-X has landed a Low Safety Index of 4.4. We urge players to refrain from using this casino and search for one with a higher Safety Index instead.
Note: To the best of our knowledge, Casino-X is associated with 2 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Casino-X. They had a negative effect.
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Casino-X to be unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 8 complaints directly about this casino in our database, as well as 12 complaints about other casinos related to it. Because of these complaints, we've given this casino 10,533 black points in total, out of which 9,643 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Our database has a total of 21 user reviews of Casino-X, giving it a Good User feedback rating. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Casino-X belongs to Pomadorro N.V. and has estimated yearly revenues over $20,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
Casino-X has a gambling license in Curaçao. Their license was granted by Curaçao Antillephone N.V..
Casino-X accepts 41 payment options. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Giropay, POLi, EPS, WebMoney, QiWi, Trustly, Maestro, Neosurf, American Express, Bitcoin, AstroPay, Wire-transfer, Bank transfer, Tele2, Binance Coin (BNB), BeeLine, Discover, Cardano, Piastrix, Ethereum, МИР - Mir, ecoVoucher, Litecoin, Jeton, JCB, MuchBetter, Rapid Transfer, Ripple, UzCard, Tether, iWallet, ePay.bg, USD Coin, The Open Network (TON), Dogecoin.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
| Withdrawal limits | Win limits |
|---|---|
| USD 100,000 per month | No win limit |
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The table below contains information about the languages at Casino-X.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
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24/7 |
| Russian | |
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24/7 |
| Japanese | |
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| Korean | |
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| Hindi | |
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| Azerbaijani | |
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To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Since customer support can assist you with problems related to registration process at Casino-X, account problems, withdrawals, or other issues, it holds significant value for us. We would say Casino-X has a good customer support based on the responses we have received during our testing.
You can play these types of games at Casino-X: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games.
Titles supplied by 67 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, ELK Studios, Ezugi, Push Gaming, BGaming, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, High 5 Games, Genesis Gaming, Relax Gaming, Ainsworth, Smartsoft Gaming, Fantasma, Platipus, Swintt, Aviatrix, Spribe, OneTouch, Galaxsys, Lady Luck Games, Enjoy Gaming, Mascot Gaming, SlotMill, Onlyplay, Bombay Live, PGsoft (Pocket Games Soft), Games Inc., Gaming Corps, Gamebeat, Plank Gaming, OctoPlay, Skywind Group, AvatarUX, 3 Oaks, Gamzix, Kalamba Games, CQ9 Gaming, Games Global, Manna Play, Rogue Gaming, Bet2tech, Hacksaw Gaming, 4ThePlayer, Print Studios, Ruby Play, Elysium Game Studio.
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. There are 12 bonuses offered by Casino-X in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Visit our separate page on Casino-X bonuses to learn more about this casino's offers.
Browse all bonuses offered by Casino-X, including their no deposit bonus offers and first deposit welcome bonuses.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino-X. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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