PlayWise365 Casino Review

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Payment methods

Show all (10)

Withdrawal limits

Not Limited for INR

Owner PLAYWISE OPERATIONS N.V.

Established 2022

Estimated annual revenues

> $1,000,000

Licensing Authorities

Casino operates without an official license!

OverviewBonusesUser reviews2Safety Index explainedDiscussion16Payment methods10

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Case opened Current status

PlayWise365 Casino Review

Our expert casino review team has carefully analysed PlayWise365 Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. PlayWise365 Casino has an Above average Safety Index that sits at 7.5, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Read our PlayWise365 Casino review to discover more about this casino and decide whether it is a suitable option for you.

Safety Index of PlayWise365 Casino – Is it fair and safe?

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of PlayWise365 Casino, we meticulously evaluated and analyzed the Terms and Conditions of PlayWise365 Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.

According to our approximate calculation or collected information, PlayWise365 Casino is a small to average-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

Based on our findings, no important casino blacklists feature PlayWise365 Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

All in all, when combined with other factors that come into play in our review, PlayWise365 Casino has landed an Above average Safety Index of 7.5. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.

Terms and Conditions of PlayWise365 Casino

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of PlayWise365 Casino during our review.

Player complaints regarding PlayWise365 Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We have found no relevant complaints about this casino.

User feedback and reviews of PlayWise365 Casino

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 2 players, PlayWise365 Casino does not have a User satisfaction score yet. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Licenses and company information

PlayWise365 Casino is owned by PLAYWISE OPERATIONS N.V., and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.

As far as we are aware, PlayWise365 Casino has not been granted any official gambling license.

Payment options, withdrawal limits and win limits

PlayWise365 Casino supports 10 deposit methods. This includes: VISA, Mastercard, Indian Net Banking, UPI, Google Pay, Paytm, RuPay, HDFC Bank, SBI, ICICI Bank.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits	Win limits
Unlimited	No win limit

Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The options available at PlayWise365 Casino can be seen in the table below.

Language	Website	Customer support	Live chat
English			24/7
Hindi			24/7

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at PlayWise365 Casino, your account, withdrawals, or anything else. According to our tests and collected information, PlayWise365 Casino has a good customer support.

Slots and casino games at PlayWise365 Casino

Players can enjoy these types of casino games at PlayWise365 Casino: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Virtual sports, Other games, Crash games, Live shows.

Casino games supplied by 51 game providers are available. This includes Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Betsoft Gaming, Big Time Gaming, Evoplay, Ezugi, BGaming, Wazdan, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Belatra Games, Booongo (BNG), Betgames, Ho Gaming, Royal Gaming Entertainment, Smartsoft Gaming, Concept Gaming, We Are Casino, Lega, Ganapati, BF Games, Aviatrix, Spribe, Sexy gaming, OneTouch, Casino Technology, Vivo Gaming, Onlyplay, Bombay Live, PlayPearls, JILI, Ortiz, TVBet, Live Games, RCT Gaming, Espresso Games, Fugaso, Iconic21 (BETER Live), Tangente Games, Super Spade Club, Vibra Gaming, KingMaker, Supernowa, 7Mojos, Awesome Entertainment (AE), Ka Gaming.

PlayWise365 Casino bonus offers and codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. Unfortunately, there are no available bonus offers from PlayWise365 Casino in our database at the moment.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (10)

Withdrawal limits

Not Limited for INR

Games
Show all

Slots

Roulette

Blackjack

Betting

Video poker

No bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

No scratch cards

No eSports betting

Crash games

Language options

English website

English customer support

All languages (2)

English live chat

All languages (2)

Game providers
Show all (51)
Game providers (51)

CASINO SCREENSHOTS

Positives

Good selection of games
Live dealer games are available
Unlimited withdrawals

Negatives

No license
Live Chat is only available for depositing customers

Interesting facts

The company focuses on both casino and sports betting
Registration only with Indian mobile number

Author & Guarantor: Adam Maclean Last updated: 30 Apr 2024 Anything incorrect or missing? Let me know

PlayWise365 Casino bonuses

Browse all bonuses offered by PlayWise365 Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of PlayWise365 Casino

This is a place to share experience with PlayWise365 Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 2 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

HKBET

Novice

India

• 6 months ago

Good casino. Delayed withdrawals for few days due to mis-communication but manager resolved all the issues. Thank you playwise365.

Withdrawals are on-time
Response from management is good

bhanwriyadinesh825

Visitor

India

• 6 months ago

Plz don't play there i won 16000inr from 5000inr they banned my account without any reason and they said this is decision from their management and they can't change. This site proper scam they are banned user without any reason and in replys theie customer support give copy paste answer. Plz don't play and don't deposit any penny their. 100% scam bug site.

Safety Index of PlayWise365 Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PlayWise365 Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.5/10

Small to medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Other factors

Operates without a license

Complaints about PlayWise365 Casino and related casinos (6)

6All1Opened0Not solved1Solved4Rejected

Complaints directly about PlayWise365 Casino

Waiting for casino to reply

3d 23h 32m 49s

Disputed amount: 18,755 INR

Player’s account has been closed.

The player from India deposited 1000 but is facing issues as their withdrawal of 18755 has not been processed, and their account has been frozen.

Submitted: 07 Nov 2024

Player stopped responding

Disputed amount: 300,000 INR

Player's withdrawal is delayed.

The player from India had a pending withdrawal that had not been cleared for 8 days despite multiple attempts to resolve the issue through email and live chat. The player's complaint regarding the delay in processing a withdrawal of Rs. 40000 was escalated to the payments team, but no resolution was achieved due to a lack of response from the player. Consequently, the complaint was rejected at that time, as further investigation could not be conducted.

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Submitted: 17 Sep 2024

Resolved Our verdict

Case closed

Disputed amount: 120,000 INR

Player's high winning withdrawals are being delayed by review.

The player from India had had issues with withdrawing their winnings from PlayWise365 Casino. Despite a previously successful withdrawal, a subsequent request for a larger withdrawal had been stalled for two weeks, with the casino stating that the player's bets were being reviewed. Despite our repeated attempts to contact the casino, no response had been received. The casino, which had been operating without a valid license and without referring to any Alternative Dispute Resolution (ADR) service, had left us with no gaming authority to reach out to. The complaint had initially been marked as 'unresolved'. However, following a reopening of the case at the casino's request, the player confirmed that the casino had settled their withdrawals and the issue had been resolved. The complaint was then marked as 'resolved' in our system.

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Submitted: 27 Mar 2024

Player stopped responding

Disputed amount: 43,000 INR

Player's withdrawal requests are cancelled.

The player from India had experienced repeated withdrawal cancellations by the casino. Despite having a verified account and a pending withdrawal, the player's attempts to contact customer services had been ignored. We had tried to mediate by contacting the casino and extending the resolution timer, but had received no response. As the casino had been operating without a valid license, we marked the complaint as 'unresolved,' which might have negatively affected the casino's rating. We had advised the player to choose casinos based on their reviews and ratings in the future. Later, the casino requested to reopen the complaint as they informed us the player had been paid out. Unfortunately, the player didn't respond to our questions and we were forced to reject the complaint.

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Submitted: 12 Feb 2024

Player stopped responding

Disputed amount: 5,000 INR

Player’s deposit was not credited to account.

The player from India had deposited 5,000 through UPI, which initially appeared to have failed, according to customer support. Despite assurances that the money would be refunded, it had not been received back yet. The player then raised a chargeback request with his bank which resulted in the funds being added to his casino account. He later encountered issues with a blackjack game, suspecting foul play. The player was asked to provide evidence to support his claims. However, due to a lack of response from the player, we couldn't proceed with further investigation and had to reject the complaint.

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Submitted: 10 Jan 2024