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All40,890Opened921Unresolved5,322Resolved12,838Rejected21,809
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Our verdict Unjustified complaint

GrandWin Casino - Player's winnings were cancelled.

Closed Submitted: 16 Aug 2023
Disputed amount: €507
Safety Index 6.0 Below average
Our verdict No reaction policy

EightStorm Casino - Player's account suspended with the pending withdrawal.

Unresolved Submitted: 16 Aug 2023
Black points: 233
Disputed amount: €1,580
Safety Index 2.9 Very low
Our verdict Player stopped responding

Unibet Casino NL - Player regrets gambling while battling addiction.

Closed Submitted: 16 Aug 2023
Disputed amount: €8,000
Safety Index 9.1 Very high
Our verdict Player stopped responding

Holland Casino - Player criticizes casino for lack of responsible gambling measures.

Closed Submitted: 16 Aug 2023
Disputed amount: €5,000
Safety Index 9.8 Very high
Our verdict Player stopped responding

WinDetta Casino - Player alleges game manipulation and poor customer service.

Closed Submitted: 16 Aug 2023
Disputed amount: €500
Safety Index 9.0 Very high
Our verdict Player stopped responding

1win Casino - Player's account blocked with funds inside.

Closed Submitted: 16 Aug 2023
Disputed amount: $195
Safety Index 8.3 High
Our verdict Unjustified complaint

PalmSlots Online Casino - Player claims that payment has been delayed.

Closed Submitted: 16 Aug 2023
Disputed amount: €2,500
Safety Index 1.7 Very low
Our verdict Case closed

CasinoMega - Player Unable to Withdraw Winnings.

Resolved Submitted: 15 Aug 2023
Disputed amount: $2,975
Safety Index 8.3 High
Our verdict Player stopped responding

Skycrown Casino - Player's verification is delayed due to inaccessible old card.

Closed Submitted: 15 Aug 2023
Disputed amount: A$1,000
Safety Index 7.7 Above average
Our verdict Player stopped responding

Svenbet Casino - Player’s withdrawals cancelled without reason.

Closed Submitted: 15 Aug 2023
Disputed amount: €239
Safety Index 2.2 Very low
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