HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44755Opened966Not solved5592Solved12627Rejected25570
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €220

Winorama Casino - Player has applied for KYC verification.

Winorama Casino
Safety Index:Below average Submitted: 01 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €9

Winorama Casino - Player’s struggling to receive her winning from No Deposit bonus.

Winorama Casino
Safety Index:Below average Submitted: 01 Apr 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €300

Winorama Casino - Player’s requesting immediate payout.

Winorama Casino
Safety Index:Below average Submitted: 01 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €10

Kaiser Slots Casino - Player wishes to activate welcome bonus.

Kaiser Slots Casino
Safety Index:Above average Submitted: 31 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: €1,500

Robet247 Casino - Player’s withdrawal has been postponed.

Robet247 Casino
Safety Index:Low Submitted: 31 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €190

Winorama Casino - Player’s inquiring about bonus terms and withdrawal options.

Winorama Casino
Safety Index:Below average Submitted: 31 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: £25

Greenplay Casino - Player’s complaining about technical glitches.

Greenplay Casino
Safety Index:Very high Submitted: 31 Mar 2020
Unresolved Our verdict

Against fair gambling

Black points: 15
Disputed amount: €230

Lord of the Spins Casino - Player’s winnings have been confiscated.

Lord of the Spins Casino
Safety Index:Very low Submitted: 31 Mar 2020
Unresolved Our verdict

Justified complaint

Black points: 797
Disputed amount: €1,215.74

14red Casino - Player’s winnings have been reduced.

14red Casino
Safety Index:Very low Submitted: 31 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: ??

1ACasino - Player is inquiring about demo play.

1ACasino
Safety Index:Very low Submitted: 31 Mar 2020
Show more complaints (+10)
Showing 43,621 - 43,630 of 44,755 complaints
1...4362 4363 4364...4476
Go to pageof 4,476 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news