Miki Casino Review

The player from Japan is having an issue with their remaining balance after using free spins. They withdrew part of their winnings and after utilizing a bonus, noticed a significant drop in their balance. The casino explained that this was due to the withdrawal exceeding the bonus limit, but the player was confused as it affected their initial balance.

The player from Japan has raised an issue about a win in a Baccarat game on his casino account being marked as a failure. He reached out to customer support, getting a response that the issue was being handled. However, the specific game ID was removed from his history.

The player from Japan had fulfilled the withdrawal conditions in a free game but was unable to withdraw his winnings. After he reported the issue, he later indicated that it had been resolved, but then stated that the withdrawal had still not been processed after several days. We had extended the waiting period to allow the casino two full weeks to process the payment. Despite our efforts to communicate further and provide assistance, the player did not respond to our messages. Consequently, we had to reject the case due to the lack of communication from the player's side.

The player from Japan had complained that his balance at Miki Casino had suddenly been wiped out. He had deposited 160,000 yen and had been playing with a free spin bonus of 150 spins. The casino had informed him that any amount above the maximum limit would be deleted after the free spins were over. We had attempted to clarify the situation and had asked for correspondence with the casino. The casino had later informed us that the funds had been returned to the player. However, due to the player's lack of response, we hadn't been able to confirm this and had to initially reject the complaint. Subsequently, the player had confirmed that he had been refunded, hence we had marked the complaint as resolved.