HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,041Opened1,019Unresolved4,850Resolved11,933Rejected20,239
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Yoju Casino - Player complains that he didn’t win anything.

Closed Submitted: 10 Apr 2023
Disputed amount: C$1,000
Safety Index:High
Our verdict Delayed payment, status unknown

Spinpirate Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 09 Apr 2023
Black points: 136
Disputed amount: €2,500
Safety Index:Very low
Our verdict Case closed

SELECT.bet Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 09 Apr 2023
Disputed amount: €15,000
Safety Index:Very low
Our verdict No reaction policy

RichKing Casino - Player’s struggling to withdraw their winnings.

Unresolved Submitted: 09 Apr 2023
Black points: 364
Disputed amount: £1,900
Safety Index:Very low
Our verdict Player stopped responding

Olympia Casino - Player complains about unauthorized deposits.

Closed Submitted: 09 Apr 2023
Disputed amount: A$12,000
Safety Index:High
Our verdict Case closed

Justbit Casino - Player complains that he didn’t receive cashback bonus.

Resolved Submitted: 09 Apr 2023
Disputed amount: 20 XRP
Safety Index:Low
Our verdict Player stopped responding

MyStake Casino - Player wishes to correct his email address.

Closed Submitted: 09 Apr 2023
Disputed amount: €141
Safety Index:Very high
Our verdict No reaction policy

Fortune Clock Casino - Player’s struggling to withdraw her winnings.

Unresolved Submitted: 09 Apr 2023
Black points: 488
Disputed amount: £6,000
Safety Index:Below average
Our verdict Other

21bets Casino - Player's winnings have been capped.

Closed Submitted: 09 Apr 2023
Disputed amount: €3,700
Safety Index:Very low
Our verdict Player stopped responding

0x.bet Casino - Player’s withdrawal has been delayed.

Closed Submitted: 09 Apr 2023
Disputed amount: €1,300
Safety Index:High
Show more complaints (+10)
Showing 27,601 - 27,610 of 38,041 complaints
1...2,760 2,761 2,762...3,805
Go to pageof 3,805 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.