HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,197Opened898Unresolved5,379Resolved12,965Rejected21,955
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

BetCoco Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 12 Dec 2023
Disputed amount: €106
Safety Index 6.7 Above average
Our verdict Unjustified complaint

TonyBet Casino - Player with gambling addiction seeks a refund.

Closed Submitted: 12 Dec 2023
Disputed amount: €750
Safety Index 8.8 High
Our verdict Case closed

MyStake Casino - Identity verification delays player’s withdrawal.

Resolved Submitted: 12 Dec 2023
Disputed amount: $7,540 ARS
Safety Index 9.7 Very high
Our verdict Case closed

Snatch Casino - Player’s account closed and winnings confiscated.

Resolved Submitted: 12 Dec 2023
Disputed amount: €1,286
Safety Index 9.8 Very high
Our verdict Case closed

FoxyPlay Casino - Player faced a delay in withdrawal process.

Resolved Submitted: 12 Dec 2023
Disputed amount: C$2,300
Safety Index 3.9 Low
Our verdict Other

B7 Casino - Player claims that payment has been delayed.

Closed Submitted: 12 Dec 2023
Disputed amount: €450
Safety Index 9.0 Very high
Our verdict No reaction policy

Magic Win Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 12 Dec 2023
Black points: 100
Disputed amount: £300
Safety Index 0.6 Very low
Our verdict Player stopped responding

MyStake Casino - Issue with withdrawal method for player's winnings.

Closed Submitted: 12 Dec 2023
Disputed amount: €138
Safety Index 9.7 Very high
Our verdict No reaction policy

Bet24-7 Casino - Player's withdrawal has been significantly delayed.

Unresolved Submitted: 12 Dec 2023
Black points: 99
Disputed amount: C$500
Safety Index 1.0 Very low
Our verdict Case closed

V.Vegas Casino - Player’s withdrawal is delayed.

Resolved Submitted: 12 Dec 2023
Disputed amount: €500
Safety Index 9.8 Very high
Show more complaints (+10)
Showing 26,311 - 26,320 of 41,197 complaints
1...2,631 2,632 2,633...4,120
Go to pageof 4,120 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.