HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,348Opened789Unresolved5,642Resolved13,380Rejected22,537
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

Parimatch Casino IN - Player struggles with withdrawal due to technical issues.

Closed Submitted: 20 Apr 2024
Disputed amount: 25,000 INR
Safety Index 5.8 Below average
Our verdict Unjustified complaint

MyStake Casino - Player's winnings confiscated after self-exclusion.

Closed Submitted: 20 Apr 2024
Disputed amount: €1,650
Safety Index 9.7 Very high
Our verdict Player stopped responding

Betsson Casino MX - Player accuses casino of game manipulation.

Closed Submitted: 20 Apr 2024
Disputed amount: Mex$450
Safety Index 9.1 Very high
Our verdict Player stopped responding

GoSpin Casino - Player experiences withdrawal delay and document verification issues.

Closed Submitted: 20 Apr 2024
Disputed amount: €70
Safety Index 3.9 Low
Our verdict Player stopped responding

Mr Fortune Casino - Player's winnings have been confiscated.

Closed Submitted: 20 Apr 2024
Disputed amount: €512
Safety Index 6.3 Below average
Our verdict Player stopped responding

iWild Casino - Player’s winnings have been substantially reduced.

Closed Submitted: 20 Apr 2024
Disputed amount: 4,030 zł
Safety Index 9.8 Very high
Our verdict Case closed

BigBoost Casino - Player's winnings not added to account.

Resolved Submitted: 20 Apr 2024
Disputed amount: 7,500 INR
Safety Index 6.8 Above average
Our verdict Case closed

WinDetta Casino - Player’s account is locked after withdrawal request.

Resolved Submitted: 20 Apr 2024
Disputed amount: €250
Safety Index 9.1 Very high
Our verdict Case closed

Instaspin Casino - Player's balance reduced due to technical error.

Resolved Submitted: 20 Apr 2024
Disputed amount: £127
Safety Index 4.8 Low
Our verdict Case closed

Betmaster Casino MX - Player experiences delayed withdrawal due to extended verification process.

Resolved Submitted: 20 Apr 2024
Disputed amount: Mex$107,000
Safety Index 8.4 High
Show more complaints (+10)
Showing 24,941 - 24,950 of 42,348 complaints
1...2,494 2,495 2,496...4,235
Go to pageof 4,235 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.