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All26,813Opened884Unresolved3,666Resolved7,710Rejected14,553
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Unresolved Our verdict

No reaction

Black points: 229
Disputed amount: €2,800

BeVegas Casino - Player’s free bonus winnings have been reduced.

BeVegas Casino
 Submitted: 05 Oct 2020
Unresolved Our verdict

No reaction policy

Black points: 55
Disputed amount: €500

Casino MGA - Player’s withdrawal has been delayed.

Casino MGA
 Submitted: 05 Oct 2020
Closed Our verdict

Unjustified complaint

Disputed amount: A$5,000

House Of Pokies Casino - Player’s bonus winnings have been confiscated.

House Of Pokies Casino
 Submitted: 05 Oct 2020
Resolved Our verdict

Case closed

Disputed amount: €2,298

ZigZag777 Casino - Player’s withdrawal has been delayed.

ZigZag777 Casino
 Submitted: 04 Oct 2020
Closed Our verdict

Player stopped responding

Disputed amount: A$58,000

Raging Bull Casino - Player’s account has been blocked.

Raging Bull Casino
 Submitted: 04 Oct 2020
Closed Our verdict

Unjustified complaint

Disputed amount: €600

FunbetCasino - Player account has been blocked and deposit refunded.

FunbetCasino
 Submitted: 04 Oct 2020
Resolved Our verdict

Case closed

Disputed amount: R490

Spartan Slots Casino - Player’s account has been deactivated.

Spartan Slots Casino
 Submitted: 03 Oct 2020
Unresolved Our verdict

No reaction

Black points: 319
Disputed amount: €450

CresusBet Casino - Player’s withdrawal has been delayed for almost two months.

CresusBet Casino
 Submitted: 03 Oct 2020
Unresolved Our verdict

Failed self-exclusion

Black points: 500
Disputed amount: €2,000

ZevCasino - Player’s attempts to close his account have been overlooked.

ZevCasino
 Submitted: 03 Oct 2020
Unresolved Our verdict

No reaction

Black points: 677
Disputed amount: A$8,000

Malibu Club Casino - Player’s winnings have been reduced.

Malibu Club Casino
 Submitted: 03 Oct 2020
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