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Betsson Casino review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
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Payment methods
Show all (9)
  • VISA
  • Mastercard
  • Todito cash
  • Bank transfer
  • Paynet
  • SPEI
  • OXXO
  • 7-Eleven
Withdrawal limits
 per day
Mex$1,080,000
Betsson Group
Comercial de Juegos de la Frontera, S.A. de C.V.
2022
> $100,000,000
  • Mexico
OverviewBonusesUser reviews101Safety Index explainedDiscussion1Payment methods9
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Betsson Casino Review

Our independent casino review team has taken a detailed look at Betsson Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Betsson Casino has a High Safety Index of 8.6, which makes a recommendable option for most players in terms of fairness and safety. Continue reading our Betsson Casino review to find out more about this casino and determine if it's the right fit for you.

Fairness and safety of Betsson Casino

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Betsson Casino, we thoroughly read and reviewed the Terms and Conditions of Betsson Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.

Based on our estimates or gathered data, Betsson Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

As far as we are aware, no relevant casino blacklists mention Betsson Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All in all, when combined with other factors that come into play in our review, Betsson Casino has landed a High Safety Index of 8.6. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Terms and Conditions of Betsson Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Betsson Casino to be somewhat unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Betsson Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 10 complaints about this casino in our database. Because of these complaints, we've given this casino 1,869 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Betsson Casino user feedback and reviews evaluated

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

Betsson Casino has a Good User feedback score based on the 101 user reviews in our database. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company data

Betsson Casino is owned by Betsson Group and has estimated revenues exceeding $100,000,000 per year. This makes it a very big online casino according to our classification.

Betsson Casino has been granted a gambling license in Mexico.

Payment methods, win and withdrawal limits

Betsson Casino supports 9 payment options. This includes: VISA, Mastercard, Todito cash, Bank transfer, 7-Eleven, Codi, Paynet, SPEI, OXXO.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
MXN 1,080,000 per day No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. You can find languages available at Betsson Casino in the table below.

Language Website Customer support Live chat
Spanish Yes Yes Yes

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Betsson Casino, managing your account, withdrawals, or other matters. Betsson Casino has an average customer support, judging by the results of our testing.

Betsson Casino slots and casino games

Betsson Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 76 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, iSoftBet, Endorphina, Wazdan, Habanero, Red Rake Gaming, Leander Games, 1X2 Network, Booming Games, Iron Dog Studio, Relax Gaming, Betgames, Greentube, Bullshark Games, Inspired Gaming, Jelly, Prospect Gaming, Origins (playtech), Bluberi Gaming, Swintt, Indigo Magic, Wizard games, Win Fast, Ad Lunam, Boomerang Studios, Skillzzgaming, G Games, Spribe, Trigger Button Studios, Gamomat, Darwin gaming, Sega Sammy, Enrich Gaming, On Air Entertainment, RAW iGaming, SlotMill, Four Leaf Gaming, Ghost Games, Slammer Studios, PGsoft (Pocket Games Soft), Reel Play, Atomic Slot Lab, Games Inc., Leap Gaming, Ela Games, MGA, Synot Games, Max Win Gaming, Stakelogic, King Show Games, AvatarUX, Peter & Sons, Lucksome, Kalamba Games, Apparat Gaming, Ingenuity Gaming, Redline Games, Games Global, Golden Rock Studios, Rarestone gaming, Spinberry, 4ThePlayer, Hacksaw Gaming, Print Studios, Elysium Game Studio.

Betsson Casino bonuses and promo codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.

We currently have 1 bonus from Betsson Casino in our database:

  • 100% up to Mex$10,000 and 25 extra spins

Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (9)
  • VISA
  • Mastercard
  • Todito cash
  • Bank transfer
  • Paynet
  • SPEI
  • OXXO
  • 7-Eleven
Withdrawal limits
 per day
Mex$1,080,000

Games

Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
No scratch cards
eSports betting
Crash games
Real GamesVerified by Gamecheck

Language options

Spanish website
Only Spanish customer support
Only Spanish live chat

Game providers

Show all (76)
  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • Novomatic
  • Big Time Gaming
  • Quickspin

Casino screenshots

Betsson_Casino_MX_homepage_desktop
Betsson_Casino_MX_game_gallery_desktop
Betsson_Casino_MX_promotions_desktop

Positives

  • Simple and clean website design
  • Huge selection of game providers
  • Various responsible gaming options available
  • Live dealer games are available

Negatives

  • Live chat support is not available 24/7
Casino Bonuses

Betsson Casino bonuses

Browse all bonuses offered by Betsson Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (101)

User reviews of Betsson Casino

This is a place to share experience with Betsson Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 101 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 3 months ago
So my friend from another country recommended this site, saying it was great. I tried accessing it, but first I asked customer support if my country was allowed. They said my country was welcome, haha. I still read through their terms, and my country wasn’t listed as restricted, so I went ahead and tried to create an account. But when I tried logging in, it wouldn’t work, it just kept loading. I contacted customer support again, and suddenly they said I wasn’t welcome. They even gave me a link to read. When I checked it, it said my country was only restricted for poker, not for account creation. So I confronted them, and they said they’d escalate the issue. A few days later, they suddenly told me I wasn’t allowed to create an account after all. Their customer support is just really confusing.
  • Recommended by an overseas friend.
  • Customer support was dishonest.
• 5 months ago
I gave Betsson Casino a try and honestly the experience wasnt as good as I expected. Yes they do have fast withdrawals with high limits which is a strong point. But for me the negatives stood out more.
  • Quick withdrawals
  • High cashout limits
  • Fewer withdrawal methods than deposit methods
  • Website looks outdated for me
  • Customer support felt like a bot
• 5 months ago
Betsson is a serious and safe site, I had to change my mind, excellent graphics, serious and prepared support, very fast payments. Withdrawal with Skrill, free bonuses every day, they are the TOP of ADM online casinos, keep it up!!!
  • Quick withdrawals
  • Great graphics
  • Kind and knowledgeable support
  • Free bonus every day
  • Sometimes the site is slow
• 6 months ago
Good online casino,but they have to work a lot to improve business. Not sure that im coming back here
  • Friendly customer support
  • Slow website,many bugs while playing..
• 6 months ago
Quick registration and great bonuses... engaging and very interesting slots... Active chat.
  • Simple and engaging games
  • Great bonuses
  • Nobody
• 7 months ago
It's an excellent game in every way, and its payment methods are good and reliable.
  • Very good in everything
  • Good games
  • None
• 7 months ago
Good bonuses, no crypto topup option. Decent slots platform in general.
  • I received a bonus right after sign up. No crypto top up, not really convenient for me, but good option if you use visa, but I withdraw and change for another one. Maybe come back if you do crypto in future.
• 9 months ago
I signed up as soon as I landed in Italy
Leaving aside the almost non-existent bonus
My first experience was great even though it took many days to withdraw... From that moment on, playing frequently there was no longer any way to have a small win (as a player I know how it works) but this is too obvious.... Case history? Possible but when you can access free spins or bonuses several times in different slots and these pay very little, the doubt often arises that this is frequent.
  • Good selection of games
  • Very slow withdrawals and misleading description
• 1 year ago
This casino just stole 1750€ of my deposit "because they have right to close account at any time" I would not recommend anyone to play there, they are dirty scammers.
  • unfair ToS
  • poor & rude customer support
• 1 year ago
I had to wait more than a week to see a withdrawal of €5000 paid. When I started to ask for payment, an operator responded rudely.
  • Decent selection of games
  • Very slow withdrawals
  • Unexciting gaming experience
  • Rude customer service
  • Site graphics not very intuitive
• 1 year ago
Great expierence deposit 50$ via interac e transfer got balance up to 100$ curious on how their withdrawal process was so cashed out no complications money in my account in 1hour will be playing there again
  • Fast withdrawal
  • Good game selection
  • Deposit methods
• 1 year ago
It is one of the Casinos that I like the most and I pay the most attention to all the games and updated information.
  • Fast deposits and withdrawals
  • Many tournaments
  • Accessible games
  • Attention via email or instant chat
• 1 year ago
I love that it has goals, challenges, sports, tournaments, cool new games, excellent betting values.
  • Excellent tournaments
  • New games
  • Fast withdrawals
  • Super fast attention
• 1 year ago
I used this platform years ago, good platform, good prizes but since it is in Argentina the games are very expensive and the prizes very very low in relation to the bet.
They also stopped giving bonuses and no longer offer any deals.
In the end I was very disappointed.
  • Immediate payment on all
  • Wide variety of games
  • Few promotions and bonuses
  • Since it was enabled in Argentina, the games are very expensive and the winnings are very low.
• 1 year ago
Great casino, I have been playing here for a long time. There are no problems with withdrawals, support works in Polish. A wide selection of games. What's more, not only me, but also my friends play in this particular casino, so I can confidently recommend it.
• 1 year ago
It was my number one casino, until I started making big winnings and coming out on top, and then my account was blocked overnight with no explanation or reason.

They just told me that they had decided to close my account and that the decision was irreversible. When I tried to find out the reasons, the support operators told me that the house has the right to do so and it was not possible to unblock my account.

The only explanation I could think of was that I had made a lot of money, and I was at an advantage because I hadn't done anything irregular to be blocked, but it seems I'll never know the reasons.
  • Many games
  • Winnings are possible
  • Quick withdrawals
  • Blocking accounts without warning
  • Bad bonus program
  • Support operators fall short
  • Unfair T&Cs
• 1 year ago
This site offers you a good variety of games, its operation is without interruptions, the games do pay and registration as their deposits and withdrawals are almost instantaneous.
  • Good selection of game providers
  • Deposits and withdrawals in minutes sometimes hours
  • Good design
  • We need a better bonus program
• 1 year ago

I've been playing here for a while, so far so good. Lots of games and convenient interface. However, there are constant problems with payments. There are often delays and the commission is unclear.
  • many games
  • commission
• 1 year ago
I started playing at the Betsson casino not long ago, transitioning from other platforms, and until the moment of withdrawing funds, I often encountered minor glitches in the site's operation, but I tried to overlook them. However, when it came to withdrawing my winnings, ignoring the elephant in the room became completely impossible!

Having experience playing at other casinos, I know how important it is to responsibly approach the verification of your data – I did this in the case of playing at Betsson, successfully and fully verifying my personal information. However, as soon as it was time to claim my winnings, an unpleasant surprise awaited me from the casino administration: it turns out that successful verification at Betsson does not guarantee you receiving your own winnings! On the contrary, the dubious characters from the casino administration stated that in order to withdraw the money, I first need to undergo verification at CasinoEuro!

There is no doubt that this whole story was invented solely to keep the money on the casino balance for as long as possible or to prevent it from leaving altogether. After all, who knows what the next ""mandatory step"" for verifying my verification (!!!) these charlatans will take? I'm sure I'm not the only one who has encountered such a problem, so I urge you to share your gaming experience at this casino.

As for me, I'm not going to give up and throw in the towel, and ultimately the Betsson administration will either have to return my money or admit to fraud and deception of their players.
  • scammers
• 2 years ago
the best casino for Polish users. large selection and good service
  • games
  • choice
  • responsiveness
• 2 years ago
This site is truly one of the best to join and play on. You won't be let down. They promptly verify and approve documents, making the experience even better. The casino is awesome, and the withdrawals are super fast. The live chat support is also fantastic. Thank you!
• 2 years ago
I do not doubt that at other levels it is a great casino, but what is related to playing slots using the mobile is a disaster. They do not have an app, so playing with the browser takes a long time or the search for any slot does not work directly. What's more, it even has the bug that if you select a provider, you may be surprised that a slot appears that the search engine considered non-existent. Then when you finish playing in each slot there is no possibility of exiting the game. For all these reasons I have decided not to play again in this online casino. I must also clarify that my phone is of an upper mid-range. Greetings
  • Quick customer service response.
  • They don't have an app.
  • The search takes a long time to load, sometimes it crashes and from the slot menu there is no possibility to exit.
• 3 years ago
a Trustworthy casino , good collections of slots and good , withdrawals is fast
• 3 years ago
like all casinos, Betsson is user-friendly at the beginning, bonuses in every game with not particularly good rewards, however. at first like in all casinos you enjoy your money and really have fun. very quickly, however, it closes, the games become highly manipulable and it's like throwing your money into a black hole with no return. in this particular company I happened to play 400 euros in spins of 20 and 40 cents and it disappeared for me in 30 minutes without a bonus without any return to the spins, a real disaster. They didn't even keep the pretenses so that I could have at least a little fun. I don't know what experiences the rest of you have, but for me this particular company is a nightmare
• 3 years ago
I'm currently using it and I'm satisfied.
  • good service
  • quick and profitable bets
  • slow website
  • service could be faster
• 3 years ago
I had no problems at all when using this casino. Fast withdrawals, pretty big payouts. Verification process is quick and without any issues. Big variety of games. Decent client's support. Maybe the design is the only casino's drawback
  • Fast withdrawals
  • Pretty high payouts
  • Good customer support
  • Huge variety of games
  • Design doesn't look great
• 3 years ago
earnings are good but could update site more often
  • good gains
  • outdated website
• 4 years ago
At Bettson's partner "racebets" I signed up by mistake because I'm not a fan of horse racing. I had 30€ credit on the account which I wanted to withdraw. For verification, I sent my identity card, bill from the electricity provider and a bank statement. Instead of my account being verified, I got a message that there would be discrepancies between my date of birth and the data on the ID card and that I should send a bank statement again with my bank details, which I already did. For me it's a chicane and I don't give a damn about the 30€ and prefer to publish my opinion here. Now I wrote another email with my documents to racebets and received an email from Bettson that my email address is unknown and cannot be processed.
  • problems with verification
  • problems with payment
• 4 years ago
Fast payout,after verification no problem withdrawals,website design is outdated,this year in the summer i won good amounts of cash but when winter comes all winnings stopped
  • Fast withdrawals,
  • good amount of slot machines
  • No hassle payouts
  • Painless verification
  • Outdated design
  • Long period of cold slot machines
• 4 years ago
Many option of depo, nice promotion and good help center. Chat operators are helpful for players.
Website is very very clear and readable which helps players in different sections of the casino.
  • The design of the website looks a little bit dated and would benefit a little refresh. That is really the only negative aspect I can find because up to today, my experience with Betsson has only been a great one.
Safety Index explained

Safety Index of Betsson Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betsson Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.6/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

  • Playing restricted games while wagering bonuses may forfeit bonus balances
    T&C copied from the casino's website (in Spanish):
    Why we find the bolded part of the rule unfair
    T&C copied from the casino's website (in Spanish):
    Why we find the bolded part of the rule unfair
    Read more
  • Common bonus hunting strategies may be seen as a serious T&C violation
    T&C copied from the casino's website (in Spanish):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in Spanish):
    Why we find the bolded part of the rule unfair
    T&C copied from the casino's website (in Spanish):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in Spanish):
    Why we find the bolded part of the rule unfair
    Read more
  • Playing games with high jackpots exclusively is against the rules
    T&C copied from the casino's website (in Spanish):
    Read more

Complaints about Betsson Casino and related casinos

(32)
32All0Opened10Unresolved6Resolved16Rejected

Complaints directly about Betsson Casino

Show more complaints (+10)
Discussion

Betsson Casino Discussion

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Payment methods

Betsson Casino payment methods

VISAMastercardTodito cashBank transferPaynetSPEIOXXO7-ElevenCodi

Currencies

MXN
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