Our independent casino review team has taken a detailed look at Betsson Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Betsson Casino has a High Safety Index of 8.9, which makes a recommendable option for most players in terms of fairness and safety. Continue reading our Betsson Casino review to find out more about this casino and determine if it's the right fit for you.
Fairness and safety of Betsson Casino
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Betsson Casino, we thoroughly read and reviewed the Terms and Conditions of Betsson Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
Based on our estimates or gathered data, Betsson Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we are aware, no relevant casino blacklists mention Betsson Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
All in all, when combined with other factors that come into play in our review, Betsson Casino has landed a High Safety Index of 8.9. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Terms and Conditions of Betsson Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Betsson Casino to be somewhat unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Betsson Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 7 complaints about this casino in our database. Because of these complaints, we've given this casino 1,414 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Betsson Casino user feedback and reviews evaluated
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Betsson Casino has a Good User feedback score based on the 83 user reviews in our database. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company data
Betsson Casino is owned by Comercial de Juegos de la Frontera, S.A. de C.V. and has estimated revenues exceeding $100,000,000 per year. This makes it a very big online casino according to our classification.
Betsson Casino has been granted a gambling license in Mexico.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
MXN 1,080,000 per day
No win limit
MXN 32,400,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. You can find languages available at Betsson Casino in the table below.
Language
Website
Customer support
Live chat
Spanish
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Betsson Casino, managing your account, withdrawals, or other matters. Betsson Casino has a good customer support, judging by the results of our testing.
Betsson Casino slots and casino games
Betsson Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Other card games, eSports betting, Other games, Crash games.
Casino games from 101 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Endorphina, Wazdan, Habanero, Lightning Box, Leander Games, Rabcat, 1X2 Gaming, 2By2 Gaming, Iron Dog Studio, Genesis Gaming, Relax Gaming, Quickfire, Betgames, Greentube, Inspired Gaming, PearFiction Studios, Fantasma Games, Old Skool Studios, Half Pixel Studios, Wizard games, Boomerang Studios, Nailed it! Games, Touchstone Games, ALL41 STUDIOS, Northern Lights Gaming, Four Leaf Gaming, Triple Edge Studios, Infinity Dragon Studios, PGsoft (Pocket Games Soft), Reel Play, Gameburger Studios, Real Dealer Studios, MGA, Neon Valley Studios, Max Win Gaming, High Limit Studio, Pulse 8 Studios, AvatarUX, Peter & Sons, Blue Guru Games, Hammertime, Aurum Signature Studios, Ingenuity Gaming, Games Global, Golden Rock Studios, Rarestone gaming, Betsson Group, Stormcraft Studios, Circular Arrow, 4ThePlayer, AreaVegas, Gacha studios, Ino Games, Oros Gaming, Prospect Gaming, Swintt, Wishbone, Slingshot Studios, Alchemy Gaming, Ad Lunam, Skillzzgaming, GONG Gaming Technologies, Fortune Factory Studios, Gamomat, RAW iGaming, Foxium, Buck Stakes Entertainment, SlotMill, Crazy Tooth Studio, Games Inc., Leap Gaming, Switch Studios, Blue Ring Studios, Synot Games, Hot Rise Games, SpinPlay Games, Neko Games, Gold Coin Studios, Lucksome, Apparat Gaming, Just For The Win, MahiGaming, Silverback Gaming, Snowborn Games, Hacksaw Gaming, Print Studios.
Betsson Casino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by Betsson Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.
Note: Our separate page features details on Betsson Casino bonuses for additional information about this casino's offers.
Browse all bonuses offered by Betsson Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of Betsson Casino
This is a place to share experience with Betsson Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I used this platform years ago, good platform, good prizes but since it is in Argentina the games are very expensive and the prizes very very low in relation to the bet. They also stopped giving bonuses and no longer offer any deals. In the end I was very disappointed.
Esta plataformo la usaba hace años , buena plataforma, buenos premios pero desde que esta en argentina los juegos son carísimos y los premios muy muy bajos en relacion a la apuesta. Tambien dejaron de dar bonificaciones y ya no ofrece ninguna oferta . En fin me desencanto muchisimo .
Immediate payment on all
Pago inmediato dentro de todo
Wide variety of games
Gran variedad de juegos
Few promotions and bonuses
Pocas promociones y bonificaciones
Since it was enabled in Argentina, the games are very expensive and the winnings are very low.
Desde que esta habilitado en argentina los juegos son carisimos y las ganacias muy bajas
Great casino, I have been playing here for a long time. There are no problems with withdrawals, support works in Polish. A wide selection of games. What's more, not only me, but also my friends play in this particular casino, so I can confidently recommend it.
Świetne kasyno, gram tutaj od dawna. Nie ma problemów z wypłatami, wsparcie działa w języku polskim. Szeroki wybór gier. Co więcej, w tym konkretnym kasynie gram nie tylko ja, ale również moi znajomi, więc mogę je śmiało polecić.
It was my number one casino, until I started making big winnings and coming out on top, and then my account was blocked overnight with no explanation or reason.
They just told me that they had decided to close my account and that the decision was irreversible. When I tried to find out the reasons, the support operators told me that the house has the right to do so and it was not possible to unblock my account.
The only explanation I could think of was that I had made a lot of money, and I was at an advantage because I hadn't done anything irregular to be blocked, but it seems I'll never know the reasons.
Era meu Cassino número 1, até eu começar a ter grandes ganhos e sair em vantagem, minha conta foi bloqueada de um dia para o outro sem explicação e motivos.
Apenas o comunicado que decidiram fechar a minha conta e que essa decisão era irreversível. Ao tentar saber os motivos os operadores de suporte me disseram que a casa tem esse direito e não era possível desbloquear, eu tentei insisti em saber os motivos e não me revelaram.
A única explicação em minha mente era que eu obtive muitos grandes ganhos , e estava em vantagem pois não fiz nada irregular para ser bloqueado, mas parece que nunca saberei os motivos.
This site offers you a good variety of games, its operation is without interruptions, the games do pay and registration as their deposits and withdrawals are almost instantaneous.
Este sitio te ofrece una buena variedad de juegos, su funcionamiento es sin interrupciones, los juegos si pagan y el registro como sus depósitos y retiros son casi instantáneos.
Good selection of game providers
Buena selección de proveedores de juegos
Deposits and withdrawals in minutes sometimes hours
I've been playing here for a while, so far so good. Lots of games and convenient interface. However, there are constant problems with payments. There are often delays and the commission is unclear.
Gram tutaj od niedawna, póki co nieźle. Dużo gier i wygodny interfejs. Jednak z wypłatami są ciągłe problemy. Często są opóźnienia, a prowizja jest niejasna.
I started playing at the Betsson casino not long ago, transitioning from other platforms, and until the moment of withdrawing funds, I often encountered minor glitches in the site's operation, but I tried to overlook them. However, when it came to withdrawing my winnings, ignoring the elephant in the room became completely impossible!
Having experience playing at other casinos, I know how important it is to responsibly approach the verification of your data – I did this in the case of playing at Betsson, successfully and fully verifying my personal information. However, as soon as it was time to claim my winnings, an unpleasant surprise awaited me from the casino administration: it turns out that successful verification at Betsson does not guarantee you receiving your own winnings! On the contrary, the dubious characters from the casino administration stated that in order to withdraw the money, I first need to undergo verification at CasinoEuro!
There is no doubt that this whole story was invented solely to keep the money on the casino balance for as long as possible or to prevent it from leaving altogether. After all, who knows what the next ""mandatory step"" for verifying my verification (!!!) these charlatans will take? I'm sure I'm not the only one who has encountered such a problem, so I urge you to share your gaming experience at this casino.
As for me, I'm not going to give up and throw in the towel, and ultimately the Betsson administration will either have to return my money or admit to fraud and deception of their players.
This site is truly one of the best to join and play on. You won't be let down. They promptly verify and approve documents, making the experience even better. The casino is awesome, and the withdrawals are super fast. The live chat support is also fantastic. Thank you!
I do not doubt that at other levels it is a great casino, but what is related to playing slots using the mobile is a disaster. They do not have an app, so playing with the browser takes a long time or the search for any slot does not work directly. What's more, it even has the bug that if you select a provider, you may be surprised that a slot appears that the search engine considered non-existent. Then when you finish playing in each slot there is no possibility of exiting the game. For all these reasons I have decided not to play again in this online casino. I must also clarify that my phone is of an upper mid-range. Greetings
No dudo que a otros niveles sea un gran casino, pero lo relacionado con jugar slots utilizando el móvil es un desastre. No tienen app con lo que jugando con el navegador tarda mucho o no funciona directamente la búsqueda de cualquier slot. Es más, incluso tiene el fallo de que si seleccionas proveedor, es posible que te sorprenda que aparezca una slot que con el buscador daba por inexistente. Luego cuando terminas de jugar en cada slot no existe la posibilidad de salir del juego. Por todo ello he decidido no volver a jugar más en este casino online. Debo aclararos también que mi teléfono es de gama media alta. Saludos
Quick customer service response.
Respuesta rápida de atención al cliente.
They don't have an app.
No tienen app.
The search takes a long time to load, sometimes it crashes and from the slot menu there is no possibility to exit.
La búsqueda tarda mucho en cargarse, algunas veces se bloquea y desde el menú de las slot no viene la posibilidad de salir.
like all casinos, Betsson is user-friendly at the beginning, bonuses in every game with not particularly good rewards, however. at first like in all casinos you enjoy your money and really have fun. very quickly, however, it closes, the games become highly manipulable and it's like throwing your money into a black hole with no return. in this particular company I happened to play 400 euros in spins of 20 and 40 cents and it disappeared for me in 30 minutes without a bonus without any return to the spins, a real disaster. They didn't even keep the pretenses so that I could have at least a little fun. I don't know what experiences the rest of you have, but for me this particular company is a nightmare
I had no problems at all when using this casino. Fast withdrawals, pretty big payouts. Verification process is quick and without any issues. Big variety of games. Decent client's support. Maybe the design is the only casino's drawback
earnings are good but could update site more often
os ganhos são bons, mas poderiam atualizar o site com mais frequência
good gains
bons ganhos
outdated website
site desatualizado
vplus82
Unregistered user
• 2 years ago
At Bettson's partner "racebets" I signed up by mistake because I'm not a fan of horse racing. I had 30€ credit on the account which I wanted to withdraw. For verification, I sent my identity card, bill from the electricity provider and a bank statement. Instead of my account being verified, I got a message that there would be discrepancies between my date of birth and the data on the ID card and that I should send a bank statement again with my bank details, which I already did. For me it's a chicane and I don't give a damn about the 30€ and prefer to publish my opinion here. Now I wrote another email with my documents to racebets and received an email from Bettson that my email address is unknown and cannot be processed.
Beim Bettson Partner "racebets" Habe mich fälschlicherweise Angemeldet da ich kein Freund der Pferderennen bin. 30€ Guthaben hatte ich auf dem Konto was ich auszahlen lassen wollte. Zur Verifizierung habe ich meinen Personalausweis, Rechnung vom Stromanbieter und einen Kontoauszug verschickt. Anstatt das mein Konto verifiziert wurde, bekam ich eine Nachricht das es bei meinem angegeben Geburtsdatum Abweichungen geben würde mit den Daten auf dem Personalausweis und das ich erneut einen Kontoauszug schicken sollte mit meinen Bankdaten, was ich bereits tat. Für mich ist das Schikane und ich Pfeife auf die 30€ und veröffentliche meine Meinung lieber hier. Jetzt schrieb ich erneut eine Mail mit meinen Dokumenten an racebets und erhielt von Bettson eine E-Mail das meine Mailadresse unbekannt ist und nicht bearbeitet werden kann.
Fast payout,after verification no problem withdrawals,website design is outdated,this year in the summer i won good amounts of cash but when winter comes all winnings stopped
Many option of depo, nice promotion and good help center. Chat operators are helpful for players. Website is very very clear and readable which helps players in different sections of the casino.
The design of the website looks a little bit dated and would benefit a little refresh. That is really the only negative aspect I can find because up to today, my experience with Betsson has only been a great one.
Pesimo casino, from Chile I play, it does not pay anything in slots, no points are accumulated, to exchange them in money, it does not have automatic cashback, (return of loss percentage) for any promotion you have to register and it must be in the slots that they choose , (in other casinos promotions are automatic) I don't know how it can be well valued.
Pesimo casino, desde Chile juego, no paga nada en tragamonedas, no se acumula puntos,para canjearlos en dinero, tampoco tiene cashback automatico,( retorno de porcetaje de perdida) para cualquier promoción hay que inscribirse y debe ser en las tragamonedas que ellos elijen, (en otros casinos son automaticas las promociones )nose como puede estar bien valorado.
Nothing nothing nothing positive, I just lost and lost and lost money
Nada nada nada positivo, solo perdi y perdi y perdi dinero
Many negatives
Muchas cosas negativas
Safety Index explained
Safety Index of Betsson Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betsson Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Complaints about Betsson Casino and related casinos (26)
