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All38,492Opened1,021Unresolved4,934Resolved12,089Rejected20,448
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Our verdict Unjustified complaint

Wins Royal Casino - Player experiences withdrawal delay.

Closed Submitted: 25 Nov 2023
Disputed amount: €450
Safety Index:Low
Our verdict Unjustified complaint

Rollino Casino - Player has issue with casino's bonus rules.

Closed Submitted: 25 Nov 2023
Disputed amount: €520
Safety Index:Very low
Our verdict Player stopped responding

Rolling Slots Casino - Player's withdrawals are being denied due to deposit limits.

Closed Submitted: 24 Nov 2023
Disputed amount: 2,910 kr
Safety Index:Very high
Our verdict Regulator: Casino was right

Betvictor Casino - Player’s account with significant winnings got closed.

Closed Submitted: 24 Nov 2023
Disputed amount: C$85,000
Safety Index:Above average
Our verdict Unreasonable excuse

VIP Casino Royal - Player faces withdrawal and communication problem.

Unresolved Submitted: 24 Nov 2023
Black points: 1,200
Disputed amount: $600
Safety Index:Low
Our verdict Case closed

PalmSlots Online Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 24 Nov 2023
Disputed amount: C$1,000
Safety Index:Very low
Our verdict Case closed

24slots Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 24 Nov 2023
Disputed amount: €2,062
Safety Index:Very low
Our verdict Player stopped responding

Winnerz Casino - Player experiences game crash and lost bonus.

Closed Submitted: 24 Nov 2023
Disputed amount: €500
Safety Index:Very high
Our verdict Case closed

Casoo Casino - Player's winnings confiscated due to an accidental higher bet.

Resolved Submitted: 24 Nov 2023
Disputed amount: €955
Safety Index:High
Our verdict Case closed

Playzilla Casino - Player's credit card transaction list rejected in withdrawal process.

Resolved Submitted: 24 Nov 2023
Disputed amount: €300
Safety Index:Very high
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