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All37,459Opened1,043Unresolved4,771Resolved11,735Rejected19,910
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Our verdict Insufficient evidence from player

DragonSlots Casino - Player’s account handling and responsible gambling safeguards are challenged.

Closed Submitted: 16 Feb 2026
Disputed amount: A$58,000
Safety Index:Above average
Our verdict Player stopped responding

Beton.win Casino - Player highlights issues with BETONWIN's self-exclusion policy.

Closed Submitted: 16 Feb 2026
Disputed amount: $2,000,000 CLP
Safety Index:Low
Our verdict Unjustified complaint

Goldrun Casino - Player’s account has been blocked.

Closed Submitted: 16 Feb 2026
Disputed amount: €2,700
Safety Index:Very high
Our verdict Player stopped responding

One Casino NL - Player's account lacks addiction prevention.

Closed Submitted: 16 Feb 2026
Disputed amount: €8,000
Safety Index:Very high
Our verdict Player stopped responding

Circus Casino BE - Player’s account issues remain unresolved.

Closed Submitted: 16 Feb 2026
Disputed amount: €1,800
Safety Index:High
Current status Waiting for Casino Guru to reply 6d 23h 30m 32s

Pinco Casino - Player's account is delayed due to verification issues.

Opened Submitted: 16 Feb 2026
Safety Index:Below average
Current status Waiting for Casino Guru to reply 5d 10h 38m 51s

Koi Casino - Player's account is closed; seeks refund for major losses.

Opened Submitted: 16 Feb 2026
Safety Index:High
Our verdict Player stopped responding

BeonBet Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 16 Feb 2026
Disputed amount: €55,000
Safety Index:High
Our verdict Case closed

BetiBet Casino - Player's withdrawal is delayed.

Resolved Submitted: 16 Feb 2026
Disputed amount: €1,500
Safety Index:Very high
Our verdict Unjustified complaint

Slotlounge Casino - Player's account has been closed and winnings are confiscated.

Closed Submitted: 16 Feb 2026
Disputed amount: €3,732
Safety Index:Above average
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