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OverviewBonusesUser reviews21Safety Index explainedDiscussion9Payment methods27
Goldex Casino Review
Goldex Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. In terms of player safety and fairness, Goldex Casino has a High Safety Index of 8.3, which makes it a recommendable casino for most players. Continue reading our Goldex Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index – Goldex Casino fairness and safety
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Goldex Casino, we thoroughly read and reviewed the Terms and Conditions of Goldex Casino. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.
According to our approximate calculation or collected information, Goldex Casino is a very large online casino. In relation to its size, it has a low value of withheld winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
We did not find Goldex Casino on any relevant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
On the whole, also considering other contributing factors in our assessment, Goldex Casino has achieved a Safety Index of 8.3, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.
Note: According to our records, Goldex Casino is related to 6 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Goldex Casino. The relationship between these casinos has led to a higher Safety Index than it would have been otherwise for this casino.
Goldex Casino T&Cs
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Goldex Casino to be mostly fair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Goldex Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 0 complaints directly about this casino in our database, as well as 4 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,533 black points in total, out of which 1,533 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Goldex Casino
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Our database has a total of 21 user reviews of Goldex Casino, giving it a Good User feedback rating. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Goldex Casino company information and licenses
Goldex Casino belongs to Hollycorn N.V. and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.
Goldex Casino has a gambling license in Curaçao. Their license was granted by Curaçao Gaming Control Board.
About payment methods and win and withdrawal limits
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 3,000 per week
No win limit
EUR 15,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The table below contains information about the languages at Goldex Casino.
Language
Website
Customer support
Live chat
English
24/7
German
Italian
French
Norwegian
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Goldex Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Goldex Casino has a good customer support based on the responses we have received during our testing.
Casino games and slots available at Goldex Casino
You can play these types of games at Goldex Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. There are 5 bonuses offered by Goldex Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Visit our separate page on Goldex Casino bonuses to learn more about this casino's offers.
Browse all bonuses offered by Goldex Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(21)
User reviews of Goldex Casino
This is a place to share experience with Goldex Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
The overall approach to players here is very positive. From a practical point of view, they offer a wide range of deposit methods. It's nice to spend time on the site browsing through a huge selection of games with a convenient filter by provider and genre. Games that are quickly gaining popularity are always at the top. This is convenient because you don't have to waste time searching. After playing several games, I was convinced that I had never encountered any problems when withdrawing funds. Just knowing that everything here is done well, I can allow myself to stay here longer. Thank you, Goldex, for your quality service and games.
My experience with Goldex Casino has been one of the worst I’ve ever had with an online casino.
Good casinos communicate. Good casinos investigate. Good casinos payout promptly.
Goldex fails on all fronts.
I reported a serious technical issue during a bonus round in one of their games, where a feature failed to resolve properly. I contacted Goldex multiple times to report this and request an investigation. They never acknowledged the issue, never responded, and never offered any explanation.
More alarming is the fact that Goldex is still withholding my cash withdrawal of approximately $1,900. This withdrawal was properly requested and remains unpaid to this day, with no communication, no justification, and no timeline provided. Deposits are accepted instantly, but when it comes time to pay winnings, Goldex simply goes silent.
The lack of response feels deliberate. There is no transparency, no accountability, and no support once they are holding your money.
If you value your time and your funds, I strongly recommend avoiding Goldex Casino. When problems arise — whether technical issues or withdrawals — you should not expect help or timely payment.
I wanted to try this casino based on its positive reviews. Unfortunately, my impression quickly turned negative. The menu is very confusing and not very user-friendly. The slots regularly crash during gameplay, which is extremely annoying – I tested this problem in several browsers without success. Furthermore, the selection of providers is very limited.
The live chat showed absolutely no interest in resolving the issue. Instead, it seemed their only concern was receiving deposits. Customer service and problem-solving were clearly not priorities. Overall, the casino gives an unpleasant impression, as money is clearly the main focus.
There are significantly better casinos on the market – therefore, no recommendation.
Ein Casino, das ich aufgrund der positiven Bewertungen testen wollte. Leider hat sich der Eindruck schnell ins Negative gewandelt. Das Menü ist sehr unübersichtlich und wenig benutzerfreundlich. Während des Spielens brechen die Slots regelmäßig ab, was äußerst ärgerlich ist – ich habe dieses Problem in mehreren Browsern getestet, ohne Erfolg. Zudem ist die Auswahl an Anbietern sehr begrenzt.
Der Live-Chat zeigte keinerlei Interesse daran, das Problem zu lösen. Stattdessen hatte man den Eindruck, dass es nur darum geht, Einzahlungen zu erhalten. Kundenservice oder Problemlösung stehen hier offensichtlich nicht im Fokus. Insgesamt vermittelt das Casino ein unangenehmes Gefühl, da Geld klar im Vordergrund steht.
Es gibt deutlich bessere Casinos auf dem Markt – daher keine Empfehlung.
I made four deposits at this casino, playing with a bonus each time. From my perspective, there's hardly anything positive to highlight. The game selection is nothing special and doesn't differ from many other providers. Furthermore, the navigation is confusing and cumbersome, making the platform unnecessarily difficult to use.
Even more disappointing, however, was the gaming experience itself. The RTP seemed extremely poor – the balance almost constantly decreased without any significant wins or excitement. Even the smallest amounts were rare, resulting in hardly any enjoyment of the game.
Overall, the experience was very disappointing. I've decided that I will not play at this casino again.
Ich habe in diesem Casino vier Einzahlungen getätigt und jeweils mit Bonus gespielt. Positiv hervorzuheben gibt es aus meiner Sicht kaum etwas. Die Spielauswahl ist nichts Besonderes und unterscheidet sich nicht von vielen anderen Anbietern. Zudem ist die Navigation unübersichtlich und umständlich, was die Nutzung der Plattform unnötig erschwert.
Noch enttäuschender war jedoch das Spielerlebnis selbst. Der RTP wirkte extrem schlecht – das Guthaben ging fast durchgehend nach unten, ohne nennenswerte Gewinne oder Spannung. Selbst kleinste Beträge waren selten, wodurch kaum Spielspaß aufkam.
Insgesamt war die Erfahrung sehr enttäuschend. Für mich steht fest, dass ich in diesem Casino nicht mehr spielen werde.
I made a deposit to receive a bonus, but the bonus wasn't credited because the deposit was less than $20. The deposit was through LTC, and on all exchanges, the amount was +/- $20.20, while at the casino, it was $19.94. The bonus isn't credited, and support repeated the same phrase 10 times: "Your deposit is less than $20." This means the casino is taking commissions when you deposit, which they don't disclose. I don't recommend this casino to anyone; the support team is a bot.
Сделал депозит для получения бонуса, в итоге бонус не зачислили, так как депозит меньше 20$. Депозит был через ltc на всех биржах сумма +-20.2$, а в казино сумма 19.94. бонус не зачисляют, поддержка 10 раз написала одну и ту же фразу вы сделали депозит меньше 20$. Значит казино при депозите забирает комсу о которой не говорит. Не советую никому это казино, в поддержке бот
I remember one evening, due to a strange browser update, I couldn't access the website at all. I was immediately annoyed. But I contacted support and received a working solution within just five minutes. No standard replies, but real help. And that's something you really appreciate. Because there's a very trustworthy atmosphere here overall. You don't feel like you're on a temporary platform. Everything is calm and functional. And this general confidence is just as important as a quick profit. I appreciate it when a service operates in such a human way.
Ich erinnere mich, dass ich eines Abends wegen einer seltsamen Browseraktualisierung überhaupt nicht auf die Website zugreifen konnte. Ich war sofort verärgert. Aber ich habe mich an den Support gewandt und innerhalb von nur fünf Minuten eine funktionierende Lösung erhalten. Keine Standardantworten, sondern echte Hilfe. Und das weiß man zu schätzen. Denn hier herrscht insgesamt eine sehr vertrauenswürdige Atmosphäre. Man hat nicht das Gefühl, dass man sich auf einer temporären Plattform befindet. Alles ist ruhig und funktional. Und diese allgemeine Zuversicht ist genauso wichtig wie ein schneller Gewinn. Ich schätze es, wenn ein Service so menschlich funktioniert.
This isn't my first time here, and I can say that the platform is well balanced and suitable for regular play. Firstly, switching between slots and live casino is instantaneous, and it even works without lag on mobile, which is very appealing. Secondly, the selection of games here is top-notch: all the necessary volatile providers are available, and there are many really cool themed slots with high RTP. The bonuses are also impressive: they give you a great start, and for regulars there are reloads and spins every week. A nice bonus is that they even encourage crypto. In general, there is everything you need to play comfortably and get a decent value.
I love good promotions. I found a bunch of free spins in my inbox. I started the game and unexpectedly won a considerable amount on the very last spin. It was a casino that gave me a taste of winning and didn't disappoint me when processing my withdrawal either. It's really cool to triple your £20. With free entertainment, things never get boring.
Ich liebe gute Werbeaktionen. Ich habe in meinem Postfach eine Reihe von Freispielen gefunden. Ich habe das Spiel gestartet und beim allerletzten Dreh unerwartet einen beträchtlichen Betrag gewonnen. Es war ein Casino, das mir einen Vorgeschmack auf den Sieg gegeben hat und mich auch bei der Bearbeitung meiner Auszahlung nicht enttäuscht hat. Es ist wirklich cool, mit 20 £ das Dreifache zu gewinnen. Mit kostenloser Unterhaltung wird es nie langweilig.
I've been playing blackjack for many years, and this place is different from others. Clean, modern interface and excellent live dealer options. My advice: use cryptocurrency to avoid problems. I use Litecoin for instant deposits and same-day withdrawals. The bonuses are great too. I got 100% on my first deposit and free spins, as well as other benefits. Definitely worth a try.
I've recently had more free time, so I've been testing out different casinos. This one stood out from the rest. Here's why, in my humble opinion: There's a huge selection of games from over 35 providers. The payout speed is amazing. I received my winnings in less than 12 hours, with no processing fees. And overall, it's very convenient. It has a profitable platform and bonuses that I plan to continue using.
Seit kurzem habe ich mehr Freizeit und habe daher verschiedene Casinos getestet. Dieses Casino hat sich von den anderen abgehoben. Hier sind meiner bescheidenen Meinung nach die Gründe dafür: Es gibt eine riesige Auswahl an Spielen von über 35 Anbietern. Die Auszahlungsgeschwindigkeit ist erstaunlich. Ich habe meine Gewinne in weniger als 12 Stunden erhalten, ohne Bearbeitungsgebühren. Und insgesamt ist es sehr praktisch. Es hat eine profitable Plattform und Boni, die ich weiterhin nutzen möchte.
Last week I got a free spin after I registered here. I only logged in this week because I didn't want to feel sad again about losing. So I picked a few things to write about here. 1. Considering the wide range of deposit options, I find the payout speed to be very fast (I don't want to mislead anyone, I've only made one deposit, but it was fast). 2. There are bonus codes for deposits (not all casinos have this). 3. I am waiting for a response from a friend, because when I made my first deposit, I found out about the referral program. It is cool that you can get extra bonuses or money. 4. The maximum bet is the minimum bet! Only around 50 NOK!!!
I forrige uke fikk jeg et gratisspinn etter at jeg registrerte meg her. Jeg logget meg bare inn denne uken fordi jeg ikke ville føle meg trist igjen over å tape. Så jeg plukket ut et par ting som jeg skal skrive om her. 1. Tatt i betraktning det store utvalget av innskuddsmuligheter, synes jeg utbetalingshastigheten er veldig rask (jeg vil ikke villede noen, jeg har bare gjort et innskudd, men det gikk raskt). 2. Det finnes bonuskoder for innskudd (ikke alle kasinoer har dette). 3. Jeg venter på svar fra en venn, fordi da jeg gjorde mitt første innskudd, fant jeg ut om henvisningsprogrammet. Det er kult at du kan få ekstra bonuser eller penger. 4. Maksimumsinnsatsen er minimumsinnsatsen! Bare rundt 50 NOK!!!
Benefits listed.
Fordeler oppført.
Some bonuses don't work in Switzerland (my friend told me so).
Noen bonuser fungerer ikke i Sveits (min venn fortalte meg det).
I signed up for the free spins thinking I'd just play through them and be done with it. But I've become addicted. I've now deposited £30 and really understand what you can do here. The games load quickly and deposits are quick. I was already thrilled that everything ran smoothly. Perhaps I've found a gold mine because I don't judge by the number of ratings or reviews. I try, test, and stick with what I feel comfortable playing. As for the £30, I turned it into £200 in just a few spins! It's much harder than I thought. I might do it again!
Ich habe mich für die Freispiele angemeldet, weil ich dachte, ich spiele sie einfach durch und bin dann fertig damit. Aber ich bin süchtig geworden. Jetzt habe ich schon 30 £ eingezahlt und verstehe wirklich, was man hier alles machen kann. Die Spiele laden schnell und Einzahlungen gehen schnell. Ich war schon begeistert, dass alles reibungslos lief. Vielleicht habe ich eine Goldmine gefunden, denn ich urteile nicht nach der Anzahl der Bewertungen oder Rezensionen. Ich probiere aus, teste und bleibe dort, wo ich mich beim Spielen wohlfühle. Was die 30 £ angeht, so habe ich sie in nur wenigen Spielen in 200 £ verwandelt! Es ist viel schwieriger, als ich dachte. Vielleicht mache ich es noch einmal!
The casino was a bad experience. Just endless empty spins. I then decided to permanently close my account. As I said in the chat, I sent an email. Then I sent another email, and another. So, I've already sent three emails, and the account is still open. I recommend everyone avoid this casino.
Das Casino war eine schlechte Erfahrung. Nur leere Spins ohne Ende. Daraufhin entschied ich mich mein Konto dauerhaft zu schliessen. Wie im Chat gesagt, habe ich eine E-Mail geschickt. Nachher noch einmal, und nocheinmal. Also bereits 3 Emails geschickt und das Konto ist immer noch offen. Ich empfehle allen dieses Casino zu vermeiden.
Really, really bad casino. Impossible to get your winnings from them. They will refuse to send your winnings. The only thing you will get from them is excuses. I have a withdrawal of €500 pending a very long time now and is all I get is nonsense excuses from them. Avoid this casino at all costs, they will gladly take your money but if you win, that will not matter to you as it is still their money because they will give you nothing. A horrible, disgusting vile casino. Stay away from it.
To be honest, I thought I would get confused, but the whole process turned out to be simple. Registration was quick, and the bonus allowed me to try out a fun slot with bright balls and free spins. Once there was a strange delay with the balance update, and I thought I had lost my winnings. The interface could be improved for tablets, but overall, it's not bad. I trust this site when I want to relax and play slots. I will keep this site in my favorites list.
As someone who juggles a full-time job and family, I can say that this casino makes it easy for me to set deposit limits. This makes it easier to control my spending and enjoy the game. No problem. In addition, the platform discreetly reminds me if I forget to collect any bonuses or receive cashback. I like this responsible approach, and I am very pleased with such a pleasant and caring attitude.
A good casino. I liked that it has quick verification. I liked the high-quality support. The variety of games did not disappoint. I really liked the first deposit insurance. It suits my relaxed playing style. I recommend it!
High-quality support service
Fast withdrawal of funds
100% first deposit insurance
Fast performance on mobile devices
Safety Index explained
Safety Index of Goldex Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Goldex Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.3/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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