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All42,604Opened922Unresolved5,683Resolved13,459Rejected22,540
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Our verdict Unjustified complaint

Coolzino Casino - Player’s account has been closed.

Closed Submitted: 14 Mar 2025
Disputed amount: €1,004
Safety Index 8.1 High
Our verdict Unjustified complaint

Nine Casino - Player's account is closed, requesting deposit refund.

Closed Submitted: 14 Mar 2025
Disputed amount: C$1,500
Safety Index 8.8 High
Our verdict Player stopped responding

WinSpirit Casino - Player faces unresolved issue with bonus winnings.

Closed Submitted: 14 Mar 2025
Disputed amount: A$375
Safety Index 3.2 Very low
Our verdict Player stopped responding

Spinsy Casino - Player's account has issues after bonus disappearance.

Closed Submitted: 14 Mar 2025
Disputed amount: €400
Safety Index 7.9 Above average
Our verdict Unjustified complaint

Spinrollz Casino - Player requests account blocking due to addiction.

Closed Submitted: 14 Mar 2025
Disputed amount: €31,500
Safety Index 5.0 Below average
Our verdict Player stopped responding

Betinia Casino SE - Player requests refund after account closure.

Closed Submitted: 14 Mar 2025
Disputed amount: 7,900 kr
Safety Index 8.4 High
Our verdict Player stopped responding

Legiano Casino - Player's withdrawal is delayed.

Closed Submitted: 14 Mar 2025
Disputed amount: €500
Safety Index 8.5 High
Our verdict Unjustified complaint

GrandWin Casino - Player’s account remains active despite self-exclusion request.

Closed Submitted: 14 Mar 2025
Disputed amount: €850
Safety Index 6.0 Below average
Our verdict Other

iWild Casino DE - Player's winnings were capped.

Closed Submitted: 13 Mar 2025
Disputed amount: €4,200
Safety Index 8.9 High
Our verdict No reaction

Big Win Box Casino - Player’s account closure is repeatedly ignored.

Unresolved Submitted: 13 Mar 2025
Black points: 2,782
Disputed amount: £9,000
Safety Index 5.0 Below average
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