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All40,312Opened914Unresolved5,228Resolved12,671Rejected21,499
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Our verdict Unjustified complaint

Playfina Casino - Player faces withdrawal issues due to account restrictions.

Closed Submitted: 23 Jan 2025
Disputed amount: €400
Safety Index 8.6 High
Our verdict Case closed

Instant Casino - Player's withdrawal is delayed.

Resolved Submitted: 23 Jan 2025
Disputed amount: €2,800
Safety Index 0.8 Very low
Our verdict Case closed

Winscore Casino - Player’s request for account closure is delayed.

Resolved Submitted: 23 Jan 2025
Disputed amount: €273
Safety Index 4.3 Low
Our verdict Other

BetFoxx Casino - Player struggles to close account.

Closed Submitted: 23 Jan 2025
Disputed amount: €1,000
Safety Index 0.6 Very low
Our verdict Player stopped responding

BDM Bet Casino - Player’s unable to withdraw bonus winnings.

Closed Submitted: 23 Jan 2025
Disputed amount: €22
Safety Index 9.0 Very high
Our verdict Player stopped responding

Star Casino IT - Player’s withdrawal has been delayed.

Closed Submitted: 23 Jan 2025
Disputed amount: €50,000
Safety Index 9.7 Very high
Our verdict Player stopped responding

Posido Casino - Player’s withdrawals are delayed.

Closed Submitted: 23 Jan 2025
Disputed amount: €1,500
Safety Index 8.0 High
Our verdict Case closed

SlotMagie Casino - Player’s withdrawal is delayed due to credit card document request.

Resolved Submitted: 23 Jan 2025
Disputed amount: €300
Safety Index 9.8 Very high
Our verdict Player stopped responding

Richard Casino - Player's withdrawal is delayed due to verification issues.

Closed Submitted: 23 Jan 2025
Disputed amount: A$4,000
Safety Index 9.2 Very high
Our verdict Other

Jackpot Frenzy Casino - Player's withdrawals are delayed and unprocessed.

Closed Submitted: 23 Jan 2025
Disputed amount: €18,000
Safety Index 7.5 Above average
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