HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,396Opened1,044Unresolved4,905Resolved12,044Rejected20,403
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Cashwin Casino - Player's account has been closed and reopened.

Closed Submitted: 04 Dec 2024
Disputed amount: €10,000
Safety Index:High
Our verdict No reaction policy

Savanna Wins Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 04 Dec 2024
Black points: 448
Disputed amount: £2,500
Safety Index:Very low
Our verdict Unjustified complaint

Goldspin Casino - Player's winnings are delayed due to repeated document requests.

Closed Submitted: 04 Dec 2024
Disputed amount: €5,000
Safety Index:High
Our verdict Case closed

4raBet Casino - Player faces restricted withdrawal limits.

Resolved Submitted: 04 Dec 2024
Disputed amount: 75,000 INR
Safety Index:High
Our verdict Other

24slots Casino - Player's account deletion request is ignored.

Closed Submitted: 04 Dec 2024
Disputed amount: ??
Safety Index:Very low
Our verdict No reaction policy

Instant Casino - Player's deposit has not been processed.

Unresolved Submitted: 04 Dec 2024
Black points: 50
Disputed amount: $140
Safety Index:Very low
Our verdict Player stopped responding

Wunderino Casino DE - Player's payout is still delayed.

Closed Submitted: 04 Dec 2024
Disputed amount: €2,400
Safety Index:Very high
Our verdict Player stopped responding

1win Casino - Player’s winnings are delayed.

Closed Submitted: 04 Dec 2024
Disputed amount: $7,785,016 ARS
Safety Index:High
Our verdict Case closed

Posido Casino - Player's cashback request is delayed.

Resolved Submitted: 04 Dec 2024
Disputed amount: €1,500
Safety Index:High
Our verdict Case closed

Sprut Casino - Player demands refund after being accused of using a VPN.

Resolved Submitted: 04 Dec 2024
Disputed amount: €1,860
Safety Index:Below average
Show more complaints (+10)
Showing 16,231 - 16,240 of 38,396 complaints
1...1,623 1,624 1,625...3,840
Go to pageof 3,840 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.