Barbora's work in Casino Guru is of crucial importance, since she is always contributing to improving our online casino database, by focusing on the terms and conditions plus the overall fine print each casino has to offer. This allows her reviews to have much greater accuracy. Before that, Barbora ...
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Barbora P.
Author
Barbora Pallas
Casino Analyst & Complaint Specialist
Barbora's work in Casino Guru is of crucial importance, since she is always contributing to improving our online casino database, by focusing on the terms and conditions plus the overall fine print each casino has to offer. This allows her reviews to have much greater accuracy. Before that, Barbora ...
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Betrix Casino Review
When reviewing and assessing Betrix Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Betrix Casino scored a Low Safety Index of 3.8, positioning itself poorly in terms of fairness and safety, as outlined by our evaluation methodology. Keep reading our Betrix Casino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index – Betrix Casino fairness and safety
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Betrix Casino, we read and assessed Terms and Conditions of Betrix Casino in-depth. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.
Considering our estimates and the factual data we have collected, Betrix Casino appears to be one of smaller online casinos. In relation to its size, it has a very high value of withheld winnings in complaints from players. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
Based on our findings, no important casino blacklists feature Betrix Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
Taking into account all factors in our review, Betrix Casino has scored a Safety Index of 3.8, representing a Low value. We suggest players to steer clear of this casino and opt for one with a higher Safety Index.
Betrix Casino: Terms and Conditions
As part of our review, we read each casino's Terms and Conditions and check how fair they are. Our reviews often turn up clauses and rules in casino T&Cs that we regard as unfair or predatory. In some cases, these can be used to justify not paying out player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Betrix Casino to be unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Complaints from Betrix Casino players
We place a lot of weight on player complaints when reviewing casinos. They offer a clear picture of the issues players encounter and how casinos respond to them. We look at all complaints through our Complaint Resolution Center and from other sources. These all go into each casino's Safety Index.
We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 1,347 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Betrix Casino
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected reviews from 2 players, Betrix Casino does not have a User satisfaction score yet. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company information
Betrix Casino has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
Betrix Casino is licensed by Malta Gaming Authority in Malta.
Payment options, withdrawal limits and win limits
Betrix Casino supports 17 deposit methods. This includes: Skrill, PaysafeCard, Mastercard, VISA, Nordea, Bank transfer, ApplePay, Flexepin, OP-Pohjola, Alandsbanken, Revolut, Aktia Bank, OmaSP, POP Pankki, S-Pankki, Danske Bank, Säästöpankki.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 5,000 per day
No win limit
EUR 25,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. In the table below, you can see an overview of language options at Betrix Casino.
Language
Website
Customer support
Live chat
English
24/7
Portuguese
24/7
German
24/7
Finnish
24/7
French
24/7
Norwegian
24/7
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Betrix Casino, account problems, withdrawals, or other issues, it holds significant value for us. Betrix Casino has an average customer support, judging by the results of our testing.
Casino games and slots available at Betrix Casino
Players can enjoy these types of casino games at Betrix Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 42 game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Endorphina, Wazdan, Habanero, Lightning Box, Tom Horn, Realistic Games, Inspired Gaming, Oryx Gaming, Atomic Slot Lab, Slingo, Fantasma Games, eeze, Synot Games, Gamevy, BF Games, Gamomat, Kiron Interactive, Arcadem, Kalamba Games, Golden Hero, Revolver Gaming, PatePlay, Light & Wonder, Indigo Gaming, Ruby Play, Givme Games, Reel Play.
Betrix Casino bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
As of right now, our database holds 3 bonuses from Betrix Casino, including:
100% up to €250 and 50 extra spins
75% up to €500 and 100 extra spins
50% up to €750 and 350 extra spins
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Operator
L.C.S Limited
Established
2025
Estimated annual revenues
< $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betrix Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at Betrix Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 14
Not Available: 1
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by Betrix Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that Betrix Casino does not offer any bonuses to players from your country.
Loyalty program
Betrix Casino offers a loyalty program. Here is what you can get for achieving a higher status:
Personal managerDeposit bonusesCashbackFaster withdrawals
Payment methods
Payments
Browse an overview of payment methods supported by Betrix Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(17)
Payment methods (17)
Transaction limits
Withdrawal limits
€25,000
per month
€5,000
per day
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
USDCADEURAUD
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
6 languages
EnglishFrenchGermanFinnishNorwegian
1 more
All languages (6)
English
French
German
Finnish
Norwegian
Portuguese
Live chat
Available in
6 languages
EnglishFrenchGermanFinnishNorwegian
1 more
All languages (6)
English
French
German
Finnish
Norwegian
Portuguese
Customer support:
Available in
6 languages
EnglishFrenchGermanFinnishNorwegian
1 more
All languages (6)
English
French
German
Finnish
Norwegian
Portuguese
Live chat rating
Subpar
Average response time: 8m
Based on 2 tests
Date and tester
Response time
Rating
09 Apr 2026
Barbora P.
8m
Subpar
21 Mar 2025
Dominika L.
Not measured
Subpar
User reviews
User reviews of Betrix Casino
This is a place to share experience with Betrix Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough data
Rated by 2 users
Very positivePositiveNeutralNegativeVery negative
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• 11 months ago
I won't even start with that chat. Completely useless. Finally I found the mailing address and got a reply in less than 30 hours. I sent documents because withdrawal was not possible at all without verifying the account. I sent all the documents only to find out in less than two days that one of them had been rejected. Then I went to ask and it was approved and I could make a withdrawal. Now I'm waiting for a withdrawal. Hardly this week, but it's already Wednesday. Even though they are purely digital casinos, weekends are relaxing. I can't really recommend it to anyone.
Update: It went as I thought, three days ago they confirmed my account and I was able to make a withdrawal. Now I got a new request to take a selfie with my passport. I did as I was told, only to be told that the selfie was a bit "blurry" and therefore could not be accepted. So they really don't want to pay.
En edes aloita tuosta chatista. Täysin turha. Lopulta löysin postiosoitteen kohon vastattiin vajaan 30 tunnin päästä. Lähetin documentteja, koska kotiutus ei ollu alkuunkaan mahdollista ilman tilin vahvistamista. Ltasin kaikki dokumentit vain huomatakseni vajaan kahden vuorokauden päästä että joku niistä hylätty. Menin sitten kysymään niin olikin hyväksytty ja voisin tehdä noston. Nyt sitten odotan nostoa. Tuskin tälle viikolle kun kuitenkin jo keskiviikko. Vaikka ovatkin puhtaasti digikasino niin lepäävät vkonloput. En oikein voi suositella kenellekään.
Update: Meni niin kuin ajattelinkin kolme päivää sitten vahvistivat tilini ja sain tehtyä noston. Nyt sitten tuli uusi pyyntö ottaa selfie passin kanssa. Tein työtä käskettyä vain siksi että ilmoittivat että selfie on hieman "blurry" eikä siksi voida hyväksyä. Eivät siis todellakaan halua maksaa.
Deposit is successful without any problems
Talletus onnistuu ongelmitta
Play 'n Go games
Play 'n Go pelit
The chatbot is terrible and the operators are almost always offline
Chatbot on surkea ja operaattorit lähes aina offlinessa
Finding the email address required research
Sähköpostiosoitteen löytäminen vaati tutkimista
Account verification
Tilin vahvistaminen
Slow payments
Hitaat maksut
• 1 year ago
Deposits at the casino are really fast and hassle-free, lots of offers as a VIP customer. Withdrawals for small amounts are possible after a waiting period, but they rejected my €11,400 withdrawal for no reason and I am currently in the process of appealing this.
Talletukset kasinolla sujuvat todella nopeaa ja ongelmitta, VIP asiakkaana paljon tarjouksia. Kotiutus pienille summille onnistuu odotusajan jälkeen, mutta he hylkäsivät minulta 11400€ kotiutuksen täysin ilman syytä ja tästä on valitusprosessi käynnissä.
Discussion
Betrix Casino discussion
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