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OverviewBonusesUser reviews2Safety Index explainedDiscussion20Payment methods20
Betrix Casino Review
When reviewing and assessing Betrix Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Betrix Casino scored a Very low Safety Index of 3.3, which represents a significant inadequacy in ensuring fairness and safety, as per our evaluation. Proceed with reading our Betrix Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Safety Index – Betrix Casino fairness and safety
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Betrix Casino, we read and assessed Terms and Conditions of Betrix Casino in-depth. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.
Considering our estimates and the factual data we have collected, Betrix Casino appears to be one of smaller online casinos. In relation to its size, it has a very high value of withheld winnings in complaints from players. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
Based on our findings, no important casino blacklists feature Betrix Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
On the whole, also considering other contributing factors in our assessment, Betrix Casino has achieved a Safety Index of 3.3, which is classified as Very low. We strongly urge players to refrain from using this casino and search for one with a higher Safety Index instead.
Terms and Conditions of Betrix Casino
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Betrix Casino to be unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Betrix Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 1,347 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Betrix Casino
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 10 or more reviews. Since we have only collected reviews from 2 players, Betrix Casino does not have a User satisfaction score yet. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company information
Betrix Casino has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
Betrix Casino is licensed by Malta Gaming Authority in Malta.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 1,000 per day
No win limit
EUR 7,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at Betrix Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
24/7
Portuguese
German
Finnish
French
Norwegian
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Betrix Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Betrix Casino as average.
Casino games and slots available at Betrix Casino
Players can enjoy these types of casino games at Betrix Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 27 game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Playson, ELK Studios, Ezugi, Endorphina, Wazdan, Habanero, Inspired Gaming, Oryx Gaming, Atomic Slot Lab, eeze, Gamevy, BF Games, Gamomat, Arcadem, Kalamba Games, Golden Hero, Givme Games.
Bonuses and codes offered by Betrix Casino
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 3 bonuses offered by Betrix Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Take a look at our designated Betrix Casino bonuses page for more details about this casino's bonus offers.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(20)
Payment methods (20)
Withdrawal limits
per month
€7,000
per day
€1,000
Games
Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Language options
English website
All languages
(6)
All website languages
EnglishFrenchGermanFinnishNorwegianPortuguese
English customer support
English live chat
Game providers
Show all
(27)
Game providers (27)
Casino screenshots
Positives
Live chat support is available 24/7
Live dealer games are available
Negatives
Terms and conditions against fair gambling
Small selection of game providers
Not all payment methods are available for all countries
Browse all bonuses offered by Betrix Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(2)
User reviews of Betrix Casino
This is a place to share experience with Betrix Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I won't even start with that chat. Completely useless. Finally I found the mailing address and got a reply in less than 30 hours. I sent documents because withdrawal was not possible at all without verifying the account. I sent all the documents only to find out in less than two days that one of them had been rejected. Then I went to ask and it was approved and I could make a withdrawal. Now I'm waiting for a withdrawal. Hardly this week, but it's already Wednesday. Even though they are purely digital casinos, weekends are relaxing. I can't really recommend it to anyone.
Update: It went as I thought, three days ago they confirmed my account and I was able to make a withdrawal. Now I got a new request to take a selfie with my passport. I did as I was told, only to be told that the selfie was a bit "blurry" and therefore could not be accepted. So they really don't want to pay.
En edes aloita tuosta chatista. Täysin turha. Lopulta löysin postiosoitteen kohon vastattiin vajaan 30 tunnin päästä. Lähetin documentteja, koska kotiutus ei ollu alkuunkaan mahdollista ilman tilin vahvistamista. Ltasin kaikki dokumentit vain huomatakseni vajaan kahden vuorokauden päästä että joku niistä hylätty. Menin sitten kysymään niin olikin hyväksytty ja voisin tehdä noston. Nyt sitten odotan nostoa. Tuskin tälle viikolle kun kuitenkin jo keskiviikko. Vaikka ovatkin puhtaasti digikasino niin lepäävät vkonloput. En oikein voi suositella kenellekään.
Update: Meni niin kuin ajattelinkin kolme päivää sitten vahvistivat tilini ja sain tehtyä noston. Nyt sitten tuli uusi pyyntö ottaa selfie passin kanssa. Tein työtä käskettyä vain siksi että ilmoittivat että selfie on hieman "blurry" eikä siksi voida hyväksyä. Eivät siis todellakaan halua maksaa.
Deposit is successful without any problems
Talletus onnistuu ongelmitta
Play 'n Go games
Play 'n Go pelit
The chatbot is terrible and the operators are almost always offline
Chatbot on surkea ja operaattorit lähes aina offlinessa
Deposits at the casino are really fast and hassle-free, lots of offers as a VIP customer. Withdrawals for small amounts are possible after a waiting period, but they rejected my €11,400 withdrawal for no reason and I am currently in the process of appealing this.
Talletukset kasinolla sujuvat todella nopeaa ja ongelmitta, VIP asiakkaana paljon tarjouksia. Kotiutus pienille summille onnistuu odotusajan jälkeen, mutta he hylkäsivät minulta 11400€ kotiutuksen täysin ilman syytä ja tästä on valitusprosessi käynnissä.
Safety Index explained
Safety Index of Betrix Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betrix Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very low3.3/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
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