HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All36,402Opened907Unresolved4,622Resolved11,402Rejected19,471
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

AvoCasino - Player’s withdrawal has been delayed.

Resolved Submitted: 26 Jan 2026
Disputed amount: €166
Safety Index:High
Current status Waiting for casino to reply 6d 13h 9m 0s

1Go Casino - Player faces issues retrieving blocked payment.

Opened Submitted: 26 Jan 2026
Safety Index:High
Our verdict Player stopped responding

QuickWin Casino - Player's withdrawals are delayed due to verification issues.

Closed Submitted: 26 Jan 2026
Disputed amount: €65,000
Safety Index:Very high
Our verdict No reaction

Betizy Casino - Player's winnings are confiscated due to calculation error.

Unresolved Submitted: 26 Jan 2026
Black points: 168
Disputed amount: €1,000
Safety Index:Below average
Our verdict Unjustified complaint

ChachaBet Casino - Player’s account is closed for alleged cheating.

Closed Submitted: 26 Jan 2026
Disputed amount: €785
Safety Index:Below average
Our verdict No reaction policy

Mr. Thrills Casino - Player’s withdrawal is delayed and canceled repeatedly.

Unresolved Submitted: 26 Jan 2026
Black points: 52
Disputed amount: £109
Safety Index:Very low
Our verdict Player stopped responding

Neon54 Casino - Player’s withdrawal has been delayed.

Closed Submitted: 26 Jan 2026
Disputed amount: €500
Safety Index:Very high
Our verdict Player stopped responding

Vulkan Vegas Casino - Player's account is closed and winnings confiscated.

Closed Submitted: 26 Jan 2026
Disputed amount: 1,250 USD₮
Safety Index:Very high
Our verdict Other

HitNSpin Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 26 Jan 2026
Disputed amount: 500,777 Ft
Safety Index:Very high
Our verdict Case closed

OnlySpins Casino - Player claims that payment has been delayed.

Resolved Submitted: 26 Jan 2026
Disputed amount: A$600
Safety Index:High
Show more complaints (+10)
Showing 1,601 - 1,610 of 36,402 complaints
1...160 161 162...3,641
Go to pageof 3,641 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.