The player from India is facing issues with depositing money to the casino, as repeated attempts to resolve the matter with 4rabet have not received any response. He references two transaction attempts with specific UUIDs and token numbers.
4raBet Casino - Player’s deposit request is delayed.
Opened
Current status
Waiting for player to reply
8d 19h 54m 11s
4raBet Casino
Safety Index 8.6 HighCase summary
Discussion
Public
Public
yesterday
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Public
Public
yesterday
Dear Chandan,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind that it’s a complicated process that might take approximately one month. In these cases, the casino usually has its hands tied. I would also strongly recommend against depositing any more funds until the issue is resolved.
If the money got lost during the transaction, it will take some time before it’ll be credited to your casino account.
I’m sorry we couldn’t be of much help now. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.
Best regards,
Tomas
