Spinsy Casino - Player's withdrawal is delayed by Spinsy casino.

Hi there,

I seem to be having the same problem as some ones thread I just read before, I’ve never had a problem with withdrawing from Spinsy.com before up until now, which I assume is because I’ve won so much from $100 deposit? Every time I go to withdrawal the money with a $800 cap as my level is low, it just keeps getting cancelled by Spinsy before it even gets accepted…

all they can tell me is that it’s the payment service provider which to me by that logic is them, not me as I would be the payment receiver.. but anyways I’ve called up my bank and they can’t see any transactions trying to come through to my account at all

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Spinsy Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Is your player account accessible? Can you log in?
• When was your account verified?
• When was the last time you managed to withdraw winnings from the casino?
• Could you please share with me your communication with the casino when you contacted them regarding the issue?? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas