HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,502Opened987Unresolved4,935Resolved12,117Rejected20,463
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

888 Ladies Casino - Player’s account has been closed and withdrawals denied.

Closed Submitted: 04 Feb 2025
Disputed amount: £6,250
Safety Index:Above average
Our verdict Insufficient evidence from player

SupaBet Casino - Player's account balance has been confiscated without explanation.

Closed Submitted: 04 Feb 2025
Disputed amount: €200
Safety Index:High
Our verdict Case closed

iWild Casino - Player's withdrawal is delayed due to repeated verification requests.

Resolved Submitted: 04 Feb 2025
Disputed amount: €2,200
Safety Index:Very high
Our verdict No reaction

BetRivers Casino MI - Player's winnings have been confiscated.

Unresolved Submitted: 04 Feb 2025
Black points: 87
Disputed amount: $173
Safety Index:Very high
Our verdict No reaction

FancyWin Casino - Player’s account has been closed.

Unresolved Submitted: 04 Feb 2025
Black points: 5,815
Disputed amount: ৳4,080,000
Safety Index:Very low
Our verdict Case closed

Immerion Casino - Player's withdrawal has been delayed due to verification issues.

Resolved Submitted: 04 Feb 2025
Disputed amount: €3,400
Safety Index:High
Our verdict Player stopped responding

Kikobet Casino - Player's deposit has not been processed.

Closed Submitted: 04 Feb 2025
Disputed amount: €400
Safety Index:Very low
Our verdict Player stopped responding

Sportaza Casino - Player experiences delayed withdrawal requests.

Closed Submitted: 04 Feb 2025
Disputed amount: €3,500
Safety Index:High
Our verdict Case closed

Viking Luck Casino - Player faces delayed withdrawal process.

Resolved Submitted: 04 Feb 2025
Disputed amount: €500
Safety Index:Fresh casino
Our verdict Player stopped responding

Cazeus Casino - Player claims that payment has been delayed.

Closed Submitted: 04 Feb 2025
Disputed amount: €500
Safety Index:Above average
Show more complaints (+10)
Showing 14,841 - 14,850 of 38,502 complaints
1...1,484 1,485 1,486...3,851
Go to pageof 3,851 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.