HomeComplaintsCasinoin - Player's account blocked and partial refund given.

Casinoin - Player's account blocked and partial refund given.

Amount: $18,600

Casinoin
Safety Index:High
Submitted: 01 Nov 2023 | Case closed : 08 Jul 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

5 months ago

The player's complaint had been temporarily closed by us, pending the decision of Curacao Gaming, the regulator. We had assured the player that his complaint would be automatically reopened in three months and that we would update the final verdict based on the regulator's decision. We had also asked the player to contact us as soon as he received a response from Curacao Gaming.

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1 year ago
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1 year ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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1 year ago
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This post has been made private by Casino Guru, as requested by the casino.

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1 year ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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1 year ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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1 year ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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1 year ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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1 year ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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Private
1 year ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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Private
1 year ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
1 year ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
1 year ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
1 year ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
1 year ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
1 year ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
1 year ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
1 year ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
1 year ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
1 year ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
1 year ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
1 year ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
1 year ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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12 months ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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9 months ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
9 months ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
9 months ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
9 months ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
9 months ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
9 months ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
8 months ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
8 months ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
8 months ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
Private
5 months ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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Public
5 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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