HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All25,197Opened877Unresolved3,240Resolved7,238Rejected13,842
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

6d 23h 47m 4s

Disputed amount: €500

Slotuna Casino - Player’s withdrawal has been delayed.

Slotuna Casino
 Submitted: 12 Apr 2025
Opened Current status

Waiting for a delayed payment

1d 23h 26m 21s

Disputed amount: A$13,500

CrownPlay Casino - Player’s winnings haven’t been received yet.

CrownPlay Casino
 Submitted: 12 Apr 2025
Opened Current status

Waiting for a delayed payment

7d 19h 51m 6s

Disputed amount: £600

Li.bet Casino - Player’s winnings haven’t been received yet.

Li.bet Casino
 Submitted: 12 Apr 2025
Opened Current status

Waiting for a delayed payment

6d 22h 55m 7s

Disputed amount: A$780

Richard88 Casino - Player believes that their withdrawal has been delayed.

Richard88 Casino
 Submitted: 11 Apr 2025
Opened Current status

Waiting for a delayed payment

8d 9h 17m 14s

Disputed amount: £177

NationalBet Casino - Player’s winnings haven’t been received yet.

NationalBet Casino
 Submitted: 11 Apr 2025
Opened Current status

Waiting for a delayed payment

9d 5h 40m 38s

Disputed amount: €450

TikiTaka Casino - Player claims that payment has been delayed.

TikiTaka Casino
 Submitted: 11 Apr 2025
Opened Current status

Waiting for a delayed payment

3d 5h 34m 40s

Disputed amount: €450

BassBet Casino - Player believes that their withdrawal has been delayed.

BassBet Casino
 Submitted: 11 Apr 2025
Opened Current status

Waiting for a delayed payment

12d 5h 32m 29s

Disputed amount: €1,140

RollXO Casino - Withdrawal of player's winnings has been delayed.

RollXO Casino
 Submitted: 11 Apr 2025
Opened Current status

Waiting for a delayed payment

8d 23h 46m 31s

Disputed amount: €425

Cazeus Casino - Player’s winnings haven’t been received yet.

Cazeus Casino
 Submitted: 11 Apr 2025
Opened Current status

Waiting for a delayed payment

1d 21h 36m 47s

Disputed amount: €1,500

Vinyl Casino - Withdrawal of player's winnings has been delayed.

Vinyl Casino
 Submitted: 11 Apr 2025
Show more complaints (+10)
Showing 1 - 10 of 25,197 complaints
1 2...2,520
Go to pageof 2,520 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
droodle_push_alt
Your brain is playing tricks on you. Play Droodles to take control back! Win $100 in our new competition!
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news