HomeComplaintsCasino Days - The player's deposit never arrived.

Casino Days - The player's deposit never arrived.

Amount: 500 INR

Casino Days
Safety Index:Below average
Submitted: 01 Jan 2022 | Case closed : 19 Jan 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player's deposit was not credited for almost a week. The complaint was rejected as the player stopped responding.

Public
Public
2 years ago

Dear sir/madam,

I deposited 500 inr to casino days through paytmbank 30/12/2021, 8.46pm.

Still now I didn't get anything, casino chatting support department told me amount will intiated again again same answer, otherwise nothing, support mail department also told me same story 24 hours wait or patience,raise the ticket already, more than 30 times, simple amount but,it's my money I can't leave this amount. Already 64 hours gone, still they told me your amount will intiated..my bank side no problem, I already discussed bank, clearance ok , they try to cheat me, kindly request sir I want my money back, 3 days only trying casino days no use , poor casino May be don't have in casino drawer,I trust casino, please do some action, I m waiting for you valuable answer,

Thanking you,

Sincerely

U.Ramkumar

Public
Public
2 years ago

Hello Ramkumar,

Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Casino Days Casino. Please allow me to ask you a few more question before we would move forward.

Do you have any receipt from the deposit? Did you try to send it to the casino? Did you claim any bonus alongside with the deposit?

Also please send any relevant evidence or communication with the casino to nikolas.b@casino.guru.

Looking forward to your answer and I hope we will be able to help you resolve it.

Regards,

Nick

Public
Public
2 years ago

Dear Ramkumar,

We haven't hear from you in a while. Please note that we will be forced to reject the complaint if we won't get any respond within the next 7 days.

Regards,

Nick

Public
Public
2 years ago

The complaint will be now rejected for the above mentioned reason.

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