Captain Jack Casino - Player experiences some issues.

Listen, they talk about how you can get $100 you know back without a deposit and then they tell you deposit $10 and they will send you a deposit. These casinos offer free coins the disclaimer is at least $100 even if you don’t have deposited these casinos before it says I’m a deposit sunrise slots casino has done the same thing they did send me the hundred dollars the other casino captain Jack’s they took autumn and he didn’t send me anything from the money I put in and that’s it. They are cheaters and liars.

Dear Jenine24,

Thank you very much for submitting your complaint. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need more information. Could you please elaborate? Were you supposed to receive a bonus from Captain Jack Casino? Or do you have a pending withdrawal request?

I will be patiently waiting for your reply.

Best regards,

Kristina

Greetings all,

I had a moment to review the situation and the terms and conditions of the casino as well as the free chips themselves state that only one free chip is valid between cash deposit/play sessions. In this case the win in question was the result of the 29th consecutive free chip without history of deposit and is not eligible for the $100 maximum cashout. The account verification deposit referred to was refunded in full at the time of denial of the requested withdrawal.

Best wishes,

Nick and Captain Jack

Dear Jenine24,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Thank you Nick for providing more information regarding this case.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.