Campeonbet Casino - Player’s account has been blocked.

From russia cant to visit site without VPN!!!

Not warned or banned right away when I made a deposit and played, but only informed me when withdrawing funds. Unhonest move. 

They took my deposit - 12.10 Company reserves the right, in its sole discretion, to void any winnings and forfeit any balance (winnings and deposits) in your betting account, to terminate the Agreement and/or to suspend the provision of the Services or deactivate your account if:i) we identify you have disguised, or interfered, or taken steps to disguise or interfere, in any way with the IP address of any Device used to access our Site (such as using a Virtual Private Network "VPN")

Dear Ivan,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please understand that using VPN is strictly forbidden in most casinos. I checked the casino’s T&Cs and I found this:

„12.10 Company reserves the right, in its sole discretion, to void any winnings and forfeit any balance (winnings and deposits) in your betting account, to terminate the Agreement and/or to suspend the provision of the Services or deactivate your account if:

i) we identify you have disguised, or interfered, or taken steps to disguise or interfere, in any way with the IP address of any Device used to access our Site (such as using a Virtual Private Network "VPN")"

The casino doesn’t hide the fact you cannot use a VPN. Unfortunately, our standpoint is short and clear here – you lied to the casino about your location in order to play and there is nothing we could do for you under these circumstances.

If there is any additional information that would support your case, please do not hesitate to contact us, otherwise I will be forced to reject your complaint. Thank you for your understanding.

Best regards,

Kristina

Dear Ivan,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.